Timtara.com — DELAY TO REFUND

Dear Sir I've ordered two mobiles from TIMTARA.COM. One has been received after 47 days and other has not been received yet. I've told them over phone that I do not the mobile phone, I want my balance back to my bank a/c and the told me that within 7 days the amount will be refunded to bank a/c. But after a week a mobile phone has been delivered. And the other one is in awaiting shipment.I have bought the two mobile phones from a local store but one has been received. So I need Refund. Please do something sir for the same.

Order details:
Order No: 10299240
Order Date:[protected]
Recipient: KABIRUL ISLAM
This order is marked as completed.
The AWB number for this order is V10071582 of DTDC.
1 x Nokia 500 Mobile Phone.

Order No: 10299238
Order Date:[protected]
Recipient: KABIRUL ISLAM

This order is marked as Awaiting Shipment
1 x Spice QT-45 Mobile Phone.

My contact details: KABIRUL ISLAM
Mail id: [protected]@gmail.com
Mob: [protected].