[Resolved] Timtara.com — Order not delivered and after cancellation no money refunded

er.sainisahil

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

This is the worst site for online shopping I ever shopped with. No order shipping, no response from customer care, no Order status mails or followups, even after cancelling the order, no refund of money.

I ordred JBL earphones on 17th Jan 2013(order no[protected], and they asked to ship the item within 3weeks, but many times I called and asked the status, they said next week it will be delivered, but finally on 18th Feb i have asked them to canceled my order(req no: 69324) as they do not have any intentions for sending my item, they cancelled it and said that ill get my money within 5 working days, but till today 5th March 2013 no money is credited by them in my account.
and even they are not picking up the phone.
Really hats off to you, how you ppl make fool of customers.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

shilpam14

from Noida, Uttar Pradesh

Timtara.com — ORDERED CANCELLED BUT NO REFUND

I have placed an order (#[protected] at timtara.com for a Mobile Handset Sony Ericssion Live with Walkman on 29.12.11 with promised shipment date of 8-10 working days.

Even after 15days they have not shipped the item.I tried to call them many times to know the status of my shipment but no response from the customer care no. Finally on 14.01.12 i have e-mail them to cancel my order and refund my money. Now, its again morethan 15days and they have not refund my money.
I am calling them every now and then but no response...if someone pick up the phone they said its under processing ...they have promised that i will get the refund by 25th but no refund till date..

Please solve the issue..