Timtara.com — REFUND NOT PAID

Address:

Jaipur, Rajasthan

I trusted and ordered a Smartphone(Sony Xperia S)from timtara.com on 6th october 2012, i paid the whole sum of 25299 first through debit card. My order number is 10335956 The time frame given to me for the delivery of the product was 3 weeks and today is 31st of october, I gave a complaint for cancellation of order then too the damn service persons gave no response. Its the poorest site ever shopped from. Literally they make the customer beg for the refund.
They are not providing any kind of information to the customer and giving excuses for waiting more. Please help if one can, in a urgent need.