Timtara.com — TIMTARA.COM neither shipping order nor refunding money.. (Order#[protected]

Address:

Faridabad, Haryana

I have placed this order# 10382844 with Timtara.com on 9-Jan-2013 and delivery was to be made in 2-3 weeks. More than 45 days have passed and the order is not delivered yet. I have made numerous calls to their customer care which is pathetic to say the least. They are rude and have no clue to orders. They repeat the same status which I can see myself see online. In the name of escalation, they never transfer the call to manager/supervisor, no one exists it seems. All they do it to raise complaint to some 'concerned' department which I think is just fictitious as they never have any update on the complaint raised.

I have put in hard earned money on this purchase and am harassed daily due to the attitude of these people not to mention breach of trust.

I demand refund of my money as I am no longer interested in getting the product. With the attitude of this website and people running it, I cannot trust that they would send a new product without any defects. I don't want to get in more trouble.


Regards,
Dinkar Goel