Timtara — Non delivery of the Laptop

Address:Thane, Maharashtra

I hv ordered one Sony vaio laptop from Timtara (e commerce portal) based out of Noida on 25th of August, 2012 and paid the full money of Rs.28091/- from my ICICI bank netbanking option vide the order no:10314098. The mentioned timelines by Timtara for delivery is max of 21 days. I hv been following up with the customer care since the completion of the 21 days and every time i get msg that the delivery happen soon. There is a link in their site to log the complaint, but nobody cares to respond for the complaint loggedin (which i did not less than 10 times) and shows only one or two complaints. Besides that i hv been speaking to them on phone and keep me for longer times and no response at all. When i tried to send a mail from my office id, there is an automated response to log a ticket in their website which they don't respond at all.

I am literally vexedup wt the above website and all the credentials they write in their website seems to be incorrect as this sort of worst service i hvn't experienced with any other e-commerce portal.

What is the wayforward to be done wt this agency.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Timtara
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    679
    Pending
    0
    Resolved
    169
    Timtara Phone
    +91 95 6011 4499
    +91 33 4016 6500
    Timtara Address
    Infosecure Consulting Private Limited, 356, Sector 7, Gurgaon, Haryana, India
    View all Timtara contact information