Timtara — Non Delivery of Toshiba LED from Timtara even after 45 Days

Address:Gautam Buddha Nagar, Uttar Pradesh

Hello,

This is Yugandhar from Chennai. I have placed an order for Toshiba LED TV in www.timtara.com on 31st Jan 2012. From then i tried reaching e Customer Care People, but nobody is attending my call. But when I mailed customer care, they keep on extending the time with silly reasons like dealer issue, branding issue etc. It's already 45 days from the time i placed the order but still i have not recieved the product. Please find my order details below and register a complaint against timtara.com and let me know how can i get my money back..

ORDER DETAILS:
Merchant Site URL : http://www.timtara.com
Cutomer Name Yugandhar Yeddla
Order No. 10181449
PRODUCT Toshiba 24" LED TV 24PS10ZE(24PS10ZE)
Order Received: Jan 31, 2012
OFFERS None
UNIT PRICE Rs. 15,500
SHIPPING CHARGES Rs. 0
TAX Rs. 0
QUANTITY 1
UNIT DISCOUNT Rs. 3,000
TOTAL PRICE Rs. 12,500
DELIVERY TIME Delivery in 8-10 Working DaysTotal Amount : INR (Indian Rupees) 12500.00
Corporate Head Office Infosecure Consulting Pvt. Ltd.
B-26 Second Floor, Sector 8
Noida
Uttar Pradesh -201301
India

Thnaks & Regards,
Yugandhar.
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Comments

I am also facing same problem with same product. Ordered on 6th Feb 2012, still product not received.

Order #10185269

Thanks,
Anil.
Order#10185269 finally received on Apr2nd. But not toshiba LED TV, received Hitachi 24" LED tv as toshiba product not available.

Timtara — non delivery of led tv

i ordered a led tv akai make @rs 17990 order no 10240322 and made the payment through net banking using icici debit card on 20/4/12 but still no delivery and is showing awaiting shipment in order status at timtara site kindly help me to get my money refund
jitin gupta
Official Reply from timtara.com

Dear Yagundhar,

This is with reference to your query regarding delay in shipment process.
You have ordered ( Order #[protected] Toshiba 24" LED TV 24PS10ZE with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologise for the inconvenience caused. However, now your order has been delivered.

We would like to thank you for your kind cooperation & patience.

We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.

Thanks & Regards
Team timtara

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