Timtara — Order not delivered, even after 4 week.

Address:

Thiruvananthapuram, Kerala

I am still waiting for the shipment of my product as per customer care's reply i should get this product by 28/01/2013. But the products current status is in shipment awaiting. What i can do now. If you are unable to deliver this product its better to return my money. Therefor i asked customer care to cancel my product also. My complain id is :[protected]/01/2013). Still the product is not yet canceled any money not refunded in my account. Please tell me what i have to do next.
Now no more commitment from your side required. Please do the needful for this. No more promise or regrade am expecting from this company.
Regards,
Nilanchal Kumar
+91-[protected]