Timtara — Product is not yet delivered

Address:

Pune, Maharashtra

Hi,
I purchased Micromax Ninja 3 A57 Mobile Phone(Ninja)(Order No.[protected]. from http://www.timtara.com/ on 27 Mar 2013. I received order confirmation stating product delivery Within 3 Weeks. I called on their customer care number [protected] around 15 times on different days and time to know the order status but each time it goes to IVR stating all executives are busy and we have noted your number and will call back you shortly. But they never call back me also I write emails ([protected]@timtara.com, [protected]@timtara.com) and I get automated response from [protected]@timtara.com stating they will get back shortly, here again i haven't received any reply from their side.

Please suggest what should I do to get the product.
Thanks and Regards,
Amol Phule
[protected]@gmail.com
[protected]