Timtara — Product purchased on 19th sept - not received - Timtara

Address:

Bangalore, Karnataka

I had placed an order with timtara.com on 19th sept. Order no : 10328188 , INR 4696, Product : casio men watch stw400h-1bvdr , Transaction number : #10144087.

They mentioned i would receive the product in 15 working days.I have waited a month and a half and still haven't received the product.I have called their customer care[protected], 6670700) at least 25-30 times. Customer care either doesn't pick up or have hung up on me several times. I have mail confirming my product would reach me on 10th oct 2012.I have been told to wait 3 working days every time i call their customer care. A manager was supposed to call me but i have received no call till date from Timtara. I have sent them mails which would not receive a reply.I haven't cancelled my order fearing i will have to wait another 2-3 months before i reach my money.

I have spent INR 4696 and have been made to wait almost a month and a half and yet i haven't received a mail or call from timtara.
Timtara rude customer service always hangs up.
I have called timtara at least 25 times which are STD calls and been made to wait and have been hung up on several times.
Mental harassment of having to call them everyday coupled by frustration of having not received the product is taking a toll on me and my professional life.