Timtara — Samsung Tab 2 Not Delivered

Address:

Jaipur, Rajasthan

I ordered a Samsung Galaxy Tab 2 - P3100 (free Bluetooth headset) on 26 September 2012 (Order #[protected]. I paid Rs. 16,790 (transaction#[protected] through online payment using my credit card. I was been promised to receive delivery within 3 weeks.

3 weeks promised delivery date period ended on 17 Oct 2012 but I did not received the product, hence I called up customer care of Timtara and made a complaint (ticket# 55542). In response of my complaint, I again received an e-mail saying the product will be shipped in 5-6 working days. The product is still not shipped and I followed them up on their web site on 28 Oct 2012 and later again on 30 Oct 2012 by sending messages on which they have not responded.

I am calling Timtara on every alternate day but not getting proper status.