| Address: | Hyderabad, Andhra Pradesh |
Complete drama took place at TMC, Hydernagar, Kukataplly branch, Hyderabad on 5th Aug 2012.
I am a loyal customer to Tirumala Musical Center and brought all my home appliances from TMC Kukatpally branch. After 2 yrs I have a problem with my Unistab stabilizer when I went to TMC showroom with my problem TMC representative asked me to wait for 5 mins but after 30mins they asked me to talk with their Manager & his name is Mr.K.Srinivas I clearly explained my problem regarding stepilizer and in next minute he told that they stopped dealing with unistab and for any services he asked me to go directly to company and also TMC is not responsible for providing any service to customer they just worry only about sales and he proposed me to buy another stabilizer with 2yrs warrenty for which I din’t agreed, after that he just walked out from the discussion without any conclusion all the things happened in just 2 minutes which makes customer to understand that they won’t bothered about the customer after sales and the way Mr.K Srinivas talks to the customer makes ashamed why I bought the products here and came here to complaint. Just they are fooling the customers with their offers and discounts.
Finally one word to all consumers “TMC people only worried about the sales and don’t expect any kind of service from them if you expect it is a wrong place to you.” Was this information helpful? | 
