[Resolved] Tirumala Music Centre — whirlpool ac installation delay

Iragavarapu

May 6, 2020

Address: TMC ..D.No.36-3-1&2,Maturu Aikya,Near Sai Krishna Theater,Innispet,Rajahmundry..

Hi sir, we bought whirlpool ac from tmc rajahmundry on april 17th... But installation is not done yet... When we contacted manager, they provided a no. For service person... After contacting them, now they are saying, we cannot provide free installation and institing on chargeable installation... During purchase they promised for free installtion, when asking for the same thing, the answer is due to corona effect no service persons are available... But if no service persons are available, how can they assure for chargeable installation, and in such cases how service persons are available... So please take a look on this matter and give a loyal response... Thank you...

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Aug 6, 2021

Complaint marked as Resolved

Tirumala Music Centre customer support has been notified about the posted complaint.

Verified Support

May 15, 2020

Tirumala Music Centre Customer Care's response Dear Guest,

We sincerely regret the inconvenience. The delay is due to Covid 19 lockdown.

As per the feedback we took from our store in Rajaymundry, AC installation was completed.

We thank you for shopping with Vijay Sales (TMC) and look forward to your continued patronage.

For any further assistance, pls feel free to contact Mr. Ramesh (Branch Manager) on[protected].

With Best Wishes