[Resolved]  Titan — Watch Not working properly

R/Sir

I had bought one Tommy Hilfiger Watch Model no. TH1710206 From Time Point (East) 9 JD Market, Pitampura Delhi-110088 Tel No. 27317501,42455188 on Dated[protected].From the day one my watch is not working properly it goes two minute faster in every 24 hour. I approached to Time Point and explained my watch trouble to the shopkeeper & I requested him to change the Watch But he refuses and asked me to Handover the watch to him for repairing. On[protected] I handover the watch to the Time Point (East) for repairing, Time Point Issue me a customer complaint acknowledgement form vide SRF No. 6071. After 10 days I got call from Time Point, Spares of Watch are not available in the Titan Co. & Titan Co. will take another one month for repairing. On[protected] Time Point returned my watch with assurance that it will be repaired by Titan Industries Limited & not to give any problem in future. But my watch is not repaired either by Titan or anyone. I found same problem in watch as earlier. Now I again approached to Time point and explained my problem, he gives me a suggestion automatic watch are come with this kind of problem. After argument he again keep my watch with him & issue a Customer complaint acknowledgement No 6149, dated[protected]. After 10 day,s Time Point return my watch. But still now I am facing same problem as earlier.

Now you suggest me what can I do. Is this a Titan reputation? Whets the use of buying so expensive watch from Titan.

Manish Jain