Titan Company Customer Care
Titan Company Ltd.
Customer satisfaction rating: 41%
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1328
COMPLAINTS

Titan Company Customer Care

Titan Company Ltd.

Website:
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Address
3, Sipcot Industrial Complex
Hosur
Krishnagiri District
Tamil Nadu
India - 635126

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
154
down
70


Mobile:
Mobile:
up
56
down
30

Fax:
Fax:
+91 43 4427 6037  
+91 80 2526 9923  
+91 80 2526 3001  

Additional info
Corporate Office
Titan Company Limited, Tower A, Golden Enclave, Airport Road, Bangalore 560017, Karnataka

Regional Offices

North
Titan Company Limited, 213 A, Okhla Industrial Estate Phase - 3, New Delhi 110020
Tel:
+91 11 6662 8680
+91 11 6613 6000
Fax: +91 11 2632 1994

East
Titan Company Limited, Block B, 4th Floor, 22, Camac Street, Kolkata 700016
Tel:
+91 33 4060 3600
+91 33 4060 3601
+91 33 4060 3602
Fax: +91 33 4060 3603

West
Titan Company Limited, The Metropolitan 9th Floor, Plot No. C-26/27, Bandra-Kurla Complex, Bandra East, Mumbai 400051, Maharashtra
Tel:
+91 22 6708 3901
+91 22 6708 3902
Fax: +91 22 2657 1717

South
Titan Company Limited, 1st floor, Apex Chambers, 20 Thyagaraya Road, Pondy Bazaar, T Nagar, Chennai 600017, Tamil Nadu
Tel:
+91 44 4350 7373
+91 44 4350 7374

View More Information...

Customer satisfaction rating
41%
Complaints
1328
Pending
267
Resolved
471
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

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Titan Company Complaints & Reviews

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Tanishq — Tkt0001035156 refund delay [Resolved]

 [email protected] on Jul 13, 2020
This is regarding my golden harvest a/c no.[protected] which was started on 26.04.2019 and regularly paid all the installments...
Complaint comments  Read comments [1]Complaint category Jewelry & Watches

Tanishq — Staff behaviour

 Marvelmamta on Jul 9, 2020
Dear TANISHQ COMPANY,
So here is my part of story, we walked into tanishq chandrasekharpur branch, Bhubaneswar there...
Complaint category Jewelry & Watches

Tanishq — golden harvest refund not received

 ruchi sehrawat on Jul 4, 2020
I had submitted form for golden harvest policy on 12/06/2020, but did not received any refund. When i called customer care...
Complaint category Jewelry & Watches

Tanishq — complaning about non refund of golden harvest scheme amount, ordered cancelled

 Nandika Choudhary on Jun 27, 2020
I have two golden harvest scheme accounts with tanishq, one got matured in march & in return, i got a voucher for that amount...
Complaint category Jewelry & Watches

Tanishq — worse in servicing ahmedabad stores, high price with low values in gold

 apoorv0115 on Jun 27, 2020
Its a corporate companies.. So all buttery employees wil roam around you with insisting on gold harvesting plan.. When it...
Complaint category Jewelry & Watches

 arunkumarsingh1977 on Jun 26, 2020
We have opened an account under GHS Scheme, Our Account No. is
GST/[protected]/2019 Dated-10.11.2020
Due to COVID 19 unable to continue this and requested for refund on dated 10.06.2020.
After so many follow us with customer care and their executive ( Mr. Mayank )
till today we have not received payment.

Complaint Status


[Jun 26, 2020] Titan Company customer support has been notified about the posted complaint.
Complaint comments  Add a commentComplaint category Other

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    Titan Company — Refund amount not received

     Bloom1 on Jun 24, 2020
    I had ordred for a watch on 7 june and payed the amount online. But i didnt get a confirmation email of order details.
    Complaint category Jewelry & Watches

    Tanishq — Ghs/116799546/2019

     narender_pal on Jun 22, 2020
    Dear sir,
    I enrolled my self with Golden Harvest Scheme of Tanishq on 06/04/2019 and maturity date of this scheme...
    Complaint category Jewelry & Watches

    Titan Company — Eye wear

     Seshendra Akella on Jun 21, 2020
    I bought titan spectacles about an year ago. Now the hands of the spects became lose. I took them to the titan eyeplus customer...
    Complaint category Other

    Titan Company — Service regarding issue

     ilovewatch on Jun 16, 2020
    Dear sir,

    I have serviced my titan watch at titan world, adajan, surat, gujarat.
    I am very disappointment...
    Complaint category Jewelry & Watches

    Titan Company — colour fade on titan wrist watch

     Ratnesh Kumar on Jun 15, 2020
    Dear sir/ma'm,

    This is with reference to the titan wrist watch purchased for my wife from "world of titan"...
    Complaint category Jewelry & Watches

    Tanishq — This is really a pathetic service and false commitment

     Rohini Pamela on Jun 15, 2020
    Id[protected]_ urgent[protected] tkt-[protected]

    This is regarding the payment transfer of amount which...
    Complaint category Jewelry & Watches

    Tanishq — Making charge and false information about discount.

     Tusharsutar31 on Jun 14, 2020
    Sir,
    I Tushar Sutar mobile no [protected] recident at Kandla Gandhidham was purchased following gold items on dated...
    Complaint category Products & Services

    Titan Company — complaint against titan franchise of goa - world of titan / am collection.

     Sweeti Pravin Parmekar on Jun 14, 2020
    Subject franchisee at panaji goa had appointed me as cro on 2nd march 2020 for salary of 18k + incentives for time slot of...
    Complaint category Employees

     Raffique on Jun 14, 2020
    Dear sir/madam,

    Myself raffique ahmed is a very old customer of titan brand, as i liked its quality and service, but now i have come across a very strange problem which i am noticing first as far as titan is concerned, i have bought a a titan edge watch few years back, now i have noticed some problems in its dial, so i went to your titan showroom in safina plaza, bangalore, there they took my watch on 12/03/2020 for service and told me that they will call me once it is ready, i used to call them in between but they denied the answer telling it is not yet ready, then after 13 days there was lockdown started and i kept quiet and now when they again opened the showroom 5 days back, i got shocki answer that it is not yet ready and also they are telling me to take the watch back.

    I am really disappointed with the answer and also the quality of service they are providing, as it is a titan watch and just they have to replace the dial for which they don't want to provide the service and also they have kept the watch with them for nearly 3 months, kindly look into the matter and solve my problem,

    Raffique ahmed
    [protected]
    [protected]@gmail.com
    Bangalore
    Regards.

    Complaint Status


    [Jun 14, 2020] Titan Company customer support has been notified about the posted complaint.
    Complaint comments  Add a commentComplaint category Clothing, Shoes & Accessories

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      Tanishq — Irresponsible Management and Worst possible experience with Tanishq

       [email protected] on Jun 11, 2020
      This is regarding Ticket Number : TKT-[protected]

      I had a TGH account with Tanishq ( # A/C No :[protected]
      Complaint category Jewelry & Watches

       Kanwal Gill on Jun 4, 2020
      Titan staff does not have capabilities to calculate the correct refund. I had been chasing them like mad to refund my whole. They are refunding in installments. Now they have taken a week and in fact it had not been done yet to refund my 65 rs.
      Customer service is so poor. I m really harrased and given mental stress by them.

      Complaint Status


      [Jun 04, 2020] Titan Company customer support has been notified about the posted complaint.
      Complaint comments  Add a commentComplaint category Jewelry & Watches

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         abcdtr on Jun 3, 2020
        We have open a book with three thousand rs each month. At the end of 12 month we have choosen bangle worth rs 96000. So as a result we need to pay 65000 max.. But after lockdown when we went to purchase the bangle they are asking rs 78000 instead of 60000. Don't you thing it is simply a scam??

        Complaint Status


        [Jun 03, 2020] Titan Company customer support has been notified about the posted complaint.
        Complaint comments  Add a commentComplaint category Jewelry & Watches

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           Kanwal Gill on Jun 2, 2020
          These ppl have not refunded my full refund

          Complaint Status


          [Jun 02, 2020] Titan Company customer support has been notified about the posted complaint.
          Dear Customer,

          With reference to your below mail, kindly share us the details of the transactions.

          Regards,
          Customer service
          Complaint comments  Add a commentComplaint category Jewelry & Watches

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             Sarah Patel on May 23, 2020
            Case:tkt-[protected] - "regards to refund from golden harvest scheme"

            I called you several times to know about the refund and m always been told that the case is forwarded to the concerned department and that they will look into the refund matter and also get back to me but till date no respond from your end and also no idea when will i get my refund. I just want to know whether i am going to get the refund or not and also for how many days i have to wait for my own money.
            Thank you in advance

            Complaint Status


            [May 23, 2020] Titan Company customer support has been notified about the posted complaint.
            Complaint comments  Add a commentComplaint category Jewelry & Watches

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