We have opened an account under GHS Scheme, Our Account No. is
GST/[protected]/2019 Dated-10.11.2020
Due to COVID 19 unable to continue this and requested for refund on dated 10.06.2020.
After so many follow us with customer care and their executive ( Mr. Mayank )
till today we have not received payment.

Dear sir/madam,

Myself raffique ahmed is a very old customer of titan brand, as i liked its quality and service, but now i have come across a very strange problem which i am noticing first as far as titan is concerned, i have bought a a titan edge watch few years back, now i have noticed some problems in its dial, so i went to your titan showroom in safina plaza, bangalore, there they took my watch on 12/03/2020 for service and told me that they will call me once it is ready, i used to call them in between but they denied the answer telling it is not yet ready, then after 13 days there was lockdown started and i kept quiet and now when they again opened the showroom 5 days back, i got shocki answer that it is not yet ready and also they are telling me to take the watch back.

I am really disappointed with the answer and also the quality of service they are providing, as it is a titan watch and just they have to replace the dial for which they don't want to provide the service and also they have kept the watch with them for nearly 3 months, kindly look into the matter and solve my problem,

Raffique ahmed
[protected]
[protected]@gmail.com
Bangalore
Regards.

Titan staff does not have capabilities to calculate the correct refund. I had been chasing them like mad to refund my whole. They are refunding in installments. Now they have taken a week and in fact it had not been done yet to refund my 65 rs.
Customer service is so poor. I m really harrased and given mental stress by them.

We have open a book with three thousand rs each month. At the end of 12 month we have choosen bangle worth rs 96000. So as a result we need to pay 65000 max.. But after lockdown when we went to purchase the bangle they are asking rs 78000 instead of 60000. Don't you thing it is simply a scam??

These ppl have not refunded my full refund

Case:tkt-[protected] - "regards to refund from golden harvest scheme"

I called you several times to know about the refund and m always been told that the case is forwarded to the concerned department and that they will look into the refund matter and also get back to me but till date no respond from your end and also no idea when will i get my refund. I just want to know whether i am going to get the refund or not and also for how many days i have to wait for my own money.
Thank you in advance