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Titan Company Complaints & Reviews

titan.co.in

2.4

Updated: Oct 6, 2026

Complaints 1983

Resolved

907

Unresolved

1076

Good! Titan Company values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Titan Company step up their efforts to fully resolve all complaints 👍

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Jewelry & Watches

Titan Company

Titan Company reviews & complaints(1983)

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Address: Titan World Store, Apsara Road, Gandhi Nagar, Jammu., Jammu, Jammu and Kashmir

I purchased a Titan Heritage Smartwatch through the Titan World app. The watch subsequently developed a charging issue, following which I deposited it at the Titan World store at Apsara Road, Gandhi Nagar, Jammu.
The store informed me that the watch had been sent back to the company and that the replacement process had been initiated. I was also informed that the same model was unavailable at the store and that the Smart Desk had been...

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Address: Qrs. No.B-14, ESIC Hospital Campus, Balaramprasad, Near St. Lawrence School, Angul- 759128

Website: M/s. Popular Times, Laxmi Bazar, Angul, Odisha

I had purchased a wrist watch (Sonata 87078 SMO1) from M/s. Popular Times, Laxmi Bazar, Angul, Odisha. After few months one of the hour markers dislocated from its place. I approached the shop keeper for repairing / refixing the hour marker, as it was under warranty. However, the shop keeper M/s. Popular Times said he do not have required machineries to remove the glass and advised me to go to other shops. He avoided me and refused to extend...

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TKT-[protected]
20.09.2026 ticket rised 4 days ago still not given respond or replacement.No i bought watch on 19.09.2026 from that day it is dead charging is not working...

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I am writing to raise a very serious complaint regarding a Titan Raga watch (Model RAGA: 95432WM01) purchased from your store on [Date in April 2026] for Approx Rs. 7, 595/-, ,

Model Titan RAGA: 95432WM01
Invoice No: 27WGTTS[protected]
Mobile number: [protected] (In invoice bill they mentioned wrong number as [protected])
Date of Purchase: 30.04.2026

Timeline of the issue:
1. Within one...

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Address: Mumbai

I purchased two spectacles on 21 February 2026 from Titan Eye+ (Connaught Place, New Delhi) fitted with premium high quality and expensive Zeiss Progressive Lences in both the spectacles.

Client ID : CFN0042176, Sales Order No TDCP089481
Invoice No: BFN0082959 – (Zeiss progressive lenses)
Invoice No: BFN0082958 – (Zeiss progressive lenses)

Once started to use I experienced vision is not clear...

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Address: MUMBRA THANE 400612 KOUSA RASHID COMPOUND

Website: Titan eyeplus

Dear tmt bus team today i am traveling 74 no bus diva railway station.. I am Departcher kismat colony to shimla park .. Its fair normally show mazhi tmt app rs 5 rupees but your condector charge me 10 rupees why?? You are very unfair .. And your condector miss behavior me.....

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I purchased eye glasses from your branch at Vesu, Surat. Two ye glasses in Rs.2000/-. With in 2-3 months the glasses which I was using became hazy (cloudy). I complained to the branch executive. he said that the spectacle with glasses are made and delivered to us from the company factory. And he refused to be of any help. I requested him to send it to the company but he refused to help. Then I started using another spectacle. For last few...

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Address: Ojhar, Nashik 422206

Titan Order Id: W[protected]
Waybill No.: [protected]

I placed an order on the Titan website on 27th July 2025, and as of today, 8th August, it has been 10 business days without resolution. The package remains undelivered, and the refund has not been initiated, despite multiple follow-ups.

I'm no longer interested to accept consignment as it get delayed. Please initiate the refund....

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Address: Chennai

Dear si/madam
I hope this email finds you well. I am writing to address two issues regarding my Rivaah Golden Advantage with Tanishq- Iyyappanthangal Branch.

Firstly, I have not yet received the gold coin that was promised to me after the maturity of the scheme, which occurred on 28.11.2024. I was expecting the gold coin as per the scheme's terms and conditions, but despite the maturity, I have not received it or any...

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I went to purchase two gold coins on the 18th May 2024. One of the staff helped me with only one coin as there was only one coin available in the store. He assured me that the other coin would be available in 3-4 days and requested me to make the payment. He also told me that he would call me in 3-4 days. So, I made the payment and booked my order. I then waited for another 27 days for the call but, didn't receive a call from the store. So,...

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Address: Cannaught place showroom of Tanishq

Helo sir,
I purchased a gold ring from ur cannaught place showroom, on 15 March (Friday)

- I purchased d ring, for my sister, who lives in banglore, to gift her.

- I connected wid my mom after purchasing, she told me, dat 14 size dat I bought is not for my sister, exchange it for a bigger size.

- after 2 days, of purchase, on 18march(Monday), I exchanged d ring on d same showroom for a...

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Address: vellachery chennai

I have gold plan in Tanisq velachery and paid all monthly dues for the plan. when I went to purchase gold the sales person gave false information about the product and we came to know just one min before billing. I have informed floor manage reg the sales man behavior and he didn't take any action. they are literally cheated us and wasted our time. then we went to other branch and purchased our jewellery. today I have visited adayar branch...

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Address: Orbit mall Vijay Nagar ground floor Titan showroom indore 452001

I have buy titan90022WCA watch from indore vijaynagar outlet cost of 12k. My watch belt is damaged and need new belt as i have give my watch from last 6 month now they say company have stopped the production of this product, and saying to replace the watch in 20% from current price 9k, as per the policy product is jus 2 year old now i am facing loss and not get any support from Titan Company, i only need my watch accessories (belt) if not...

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Address: Tanishq factory showroom, Hosur, Tamilnadu

Sir / Madam,

Ref : Rivaah aashirvaad Soverign Saver scheme Account Number :[protected]

I enrolled in the Rivaah Aashirvaad Sovereign Saver Scheme on 01/12/2022. Monthly payment was Rs 50, 000. All the instalments were paid on time. The total instalment paid was Rs 5 lakhs and the equivalent gold blocked was 93.3285 grams. Screen shot attached herewith. On 28/10/23 I went to the Tanishq factory showroom at Hosur...

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Hi,
This is Ashish Gohad, visited your Dharmpeth Nagpur shop on 24/10/2023 for purchase of short mangalsutra for my wife. For that we have exchange our old mangalsutra. While valuation of old mangalsutra your staff didn't explain details of deduction from gold purity. They calculate 70 % purity of my old mangalsutra. When invoice generate I shock to see further more deduction of 8% from 70% gold value.
When I ask for clarification,...

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Address: 852, B K KAUL NAGAR, AJMER

Dear sir,

My daughter Krati Agarwal started to invest in Golden Harvest plan from 02.08.2022 to 02.06.2023 A/c no[protected] of Rs 20000/- at Ajmer Rajasthan Tanishq showroom.

But till today no satisfactory answer given by Tanishq showroom regarding refund of Rs 200000/- while I visited on Saturday 16.09.2023 and Mr Anshu Sharma assured for refund till Monday as our cheque has been dispatched from head office...

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Address: At post kekatnimbhora pin code 425114tal jamner dist jalgaon

MY NUMBER IS. ([protected])([protected]) MY NAME IS ANKUSH SUDHAKAR PANDIT.SIR... I AM MANY MANY CALL FOR OUR HELPLINE NUMBER CUSTOMER SERVIce. I have many many complaint bt no responce this fastrack revolt fs1 watch are duplicate.. This watch are on and off on off no working only on off... I have purchased onlie flipcart.. And i check bt return policy ended.. So i call our customer care so no reply.. Plz help meðŸ™ðŸ™ðŸ™ðŸ™...

+1 videos

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TANISHQ © 2023 Titan Company Limited.

Dear Concern, I opened Golden Harvest scheme in tanishq GH[protected], I visited tanishq store for shopping from my Golden harvest scheme, after 2 hours of shopping at the time of billing the tanishq sales and accounts executives said that my GH Scheme is not working today and voucher not redeem, they said please come after 2 days, , then i had visited 2 to 3 times, but didnt get any successful...

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I have not received any discount coupon from Titan even after bein a shareholder for more than 1 year .

I am not sure if Titan treats its shareholders according to their number of shares where shareholders having larger holdings in the company are only entitled to such benefits .

Please find the details below
Demat Id :[protected]
DP Id : 12088700
Name : Saurabh Sengupta
Email...

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Address: Aligarh

Dear Sir,

I had licked a Ring at your Franchisee R.K.Swarn Pvt Ltd, Samad Road, Aligarh on 06.08.2023. Since its size was more than the ring available with you, you noted the order to ask for it and took an advance payment of 25, 000/- from me on the same day and also blocked/Froze the rate of gold for the same day. (refer order no 81 dated 06.08.2023) your concerned sales man told me that after some time this ring will be...

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