Titan — Damaged watch given for repair | |||
I uploaded my complaint few days back, but unable to see my complaint.... please help. After writing my complaint of Gifted watch being damaged while given for repair, I do got calls from Titan Bangalore with an assurance that this will be cleared within 24-48 working hours but want to share (so Indians like me should not carried away with big brand names and false promises),its been 14 days now after that no revert. A gentlemen from Goa Titan showroom called after lodging my complaint, "Aap sure hai aap ne damaged watch nahi de thi".......ask that "" were you sleeping when I gave that watch (if you say so), person "Manish" receiving that watch did not check and took it blindly????.....you must be having camera's also....please check that .......... My receipt number is 050 dated 04/04/2013 "Titan Authorised Service Centre" Shop No. 10/11M. G. Road, Panjim, Goa. Please assist me in getting my watch back......."I, My Family, My Friends: whomesoever I can convince, will never suggest to purchase "Titan" watches....And just to share as a "titan" fan I have Gold Harvest scheme also (02 no"s) with "tanishq"...will be withdrawing that also soon.... Was this information helpful? | |||
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve