[Resolved] Titan Eye — Issue with Delivery | |||
On date 08/06/2013, I visited Titan eye +,Pimpri, Pune to place a order of my spectacle. At the time of placing my order I never thoght, that I am going to place a horrible, worst order in my life. I placed my order (My order no- TTPC005794), for high index 1.8 glass. At the time of order, executive told me that it will take 15 days to execute (20/06/2013).I paid 2000 RS in advance. Again at the time of delivery date (20/06/2013) they told me to place reorder. They did not told me the reason, why they are going to place reorder?, again gave me another delivery date (30/06/2013),when I again visit Titan Eye, Pimpri, Pune for delivery of my spectacle today (04/07/2013) they gave a better excuse and ask me to just cancel the order…What the hell is this.? Is this the really titan eye do with the customers..?..I will never ever visit again to Titan Eye, and I will never recommend any one of my friend to visit Titan Eye...This was the worst experience of my life. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
Titan Eye — Made wrong lenses now refuse to make new
I had ordered glasses with Titan eye,the bifocal ,lower half is too large ,it cuts my vision,they agreed to the fault but Refused to make a new pair.It is really shocking from a company like Tatas.i want to send Ratan Tata the said glasses as a gift
booked specs and glass on 17th and been given date 25 to collect .after visiting they do not care about anything and told it would take 7 more days. very poor service as compared to name.
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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Titan Eye — Spectacles started losing color
The CK branded spectacles that I bought from the Koramangala showroom started degrading within 8 months of purchase. The customer service is also very bad, almost non-existent.