Titan Eye — No service for purchase spectacles

Address:

Maharashtra

I had purchased a spectacle worth apprx 4000 in the name of Abhijit Tadvi from Koramangala branch Bangalore, only on the basis of trust on Titan brand name. Within few days the screw broke off and since then I have been trying to get it repaired. First I went to the branch where I purchased it from but they didn't do anything about it. Then I moved to Pune and tried and kalyani nagar branch.. even they are not doing anything about it and not even providing a solution for it. My trust on the brand is absolutely gone now. I thought Titan would like to know that its customers are losing faith now.

Email id - [protected]@yahoo.co.in