Titan Eye — non availability of spares

Address:

Visakhapatnam, Andhra Pradesh

I have purchased a TITAN EYE sunglass for Rs.2000/- in Chennai. One arm of the specticle was broken. When I approached their show room at VISAKHAPTNAM, I was told that TITAN EYE is not supplying the spares and that it can not be repaired and not covered under warranty. It appears that their only aim is to use the brand name and make money by looting public.

How can the consumer expect a spareless costly products from a prestigious company like TATA? and what is the problem if spare arms of the costly sunglass spects are made available. and why the consumer to throw it away just for a small problem also?

Whey they have not declared it the bill/receipt that spares are not available? It is nothing but grabing the public money using brand name. SHAMEFUL ACT FROM TITAN EYE - A TATA PRODUCT