[Resolved]  Titan Eye — POOR QUALITY

Address:

South Delhi, Delhi

I has bought 2 Sets of Spectacles from Titan Eye Show room at C-7 Lajpat Nagar , New Delhi vide invoice no CAN0008251 dt 24.4.2011, the UV coating on Left Lens peeled off due to poor quality lens which was first accepted by the Titan staff on 17.10.2011 and I was promise free replacement and also issued an acknowledgement No. KAN0000285 dt 17.10.2011, which clearly states Coating peel off as visible defect. After inquiring for 12 days the Titan Showroom has returned the spectacles without repair claiming that these are scratches. The company is cheating customers by giving sub standard products and then not honoring the commitments made .I have shown the spectacles to reputed opticians who have confirmed that the coating on lens has peeled off and these are not scratches