Titan Watch — DISAPPOINTING SERVICE AT SERVICE CENTRE

Dear sir I am a TITAN coustomer of last ten years & i have purchased a fastrack watch model no - 3099SL03 on[protected] at indore from WORLD OF TITAN showeroom established at Orbit Mall,A.B.Road,Indore within four days of purchase there was a black colour ring in my fastrack watch that gives the watch a wonderful look felldown some where else i lodged a complaint in showroom but they were not able to solve my problem . i also lodged a complaint at coustomer care on[protected] they promissed to solve the complain within 24 working hours but till date they were not given any solution . at the time of purchasing i was in indore but now i am postd at varanasi & i have lodged a complaint at world of titan showroom at I.P SIGRA mall varanasi before one month and they told that i will get the ring from company & give you one month passed i visited there a number of times but now they are telling ring is not available at company now i am very much upset because of that ring my watch has become the useless . kindly arrange to solve my problem as early as possible so that i can trust on the name of titan. yours faithfully arvind kumar lohani mob no [protected] state bank of india shivaji nagar varanasi