[Resolved]  Titan Watch — Non servicing of watch within extended warranty

Address:

South 24 Parganas, West Bengal

I had purchased a watch of Titan Industries Limited on 15/08/2005 from WORLD OF TITAN, KALAKAR STREETSHOWROOM, KOLKATA - 700007 with extended warranty of 3 years in addition to normal warranty of 2 years = 5 years.

During the course of period 3 times the watch was under breakdown and they happen to replace the battery free of cost under EW. Lastly they replaced it on 18/06/2010. Now since Nov-2010 the watch is not working and I happen to send the watch for their evaluation wherein the service centre has given an huge estimate for repairing just after the expiry of Extended Warranty which shows that knowingly the service centre didn't serviced the watch properly as the warranty was expiring shortly and know that they will charge latter after the expiry.

It simply shows the service centre has cheated me in addition the company is also not responding to my numbers of mails and feedback submited on their portal.

Kindly initiate necessary steps.


SHYAM AGARWAL
Cell: [protected]