ABOUT 2 YEARS AGO, I HAD PURCHASED A WATCH (1151SLO1)FROM P.M.BARDHAN & CO.DAILY BAZAR TINSUKIA.RECENTLY THE GLASS OF MY WATCH WAS BROKEN AND WHEN I ASKED THE SERVICE CENTRE TO CHANGE THE GLASS THEY REPLIED ME THAT THE SPARE PARTS OF THIS WATCH IS NOT AVAILABLE AND AS SUCH THE WATCH CANNOT BE REPAIRED .
THEREFORE THE SUGGESTED ME THAT THE COMPANY WOULD RETAIN THE WATCH AND ISSUE ME A DISCOUNT COUPON OF THE SAME AMOUNT TO ENABLE ME TO PURCHASE NEW WATCH.
BUT NOW WHEN I WENT TO P.M.BARDHAN & CO TO PURCHASE THE WATCH , THEY TOLD ME THAT THEY CANNOT ISSUE ME A CASH MEMO FOR NEW WATCH AGAINST THIS COUPON.INSPITE OF THE FACT THAT THE COST OF MY CURRENT WATCH IS RS.6000 WHEREAS THE DISCOUNT AMOUNT WAS RS.3195.
I REPEATDLY ASKED THEM THAT I WOULD PAY THEM THE REMAINING AMOUNT IN CASH PROVIDED THAT THEY WOULD ISSUE ME A CASH MEMO,BUT THEY REPLIED THAT THEY CANNOT ISSUE A CASH MEMO ON THIS TYPE OF SALE AS PER COMPANY REGULATIONS.
DETAILS:
DISCOUNT COUPON ISSUED BY: TITAN INDUSTRIES LTD.
FANCY BAZAR,GUWAHATI.
COUPON NO : 1773 DT. 17-01-11
COUPON AMOUNT : RS.3195.00
MY CONTACT NUMBER: [protected]
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