Titan Watches — WATCH NOT WORKING

Address:Central Delhi, Delhi

I bought a watch from TITAN. Its not been a year and it has been repaired twice and again it has stopped working again. I have mailed thrice in its consumer care but there is no revert from that side. I want my watch to be replaced as soon as possible.
Is this the way TATAs work, I thought it is such a reputable organization but I have got a huge disappointment. I hope my watch gets replaced soon.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

TITAN — not working

I Sumit Rajput had purchased a titan watch model1955SM01 on 29th November 2011 and since then its not working properly and the time it displays is not correct, kindly replace my watch or refund me my money, provide me with the solution
place of purchase-G-17, Sec-18 Noida(World Of Titan)
Dear Amrit Kaur Sethi,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number or email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Titan Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    48%
    Complaints
    1962
    Pending
    0
    Resolved
    902
    Titan Company Phone
    +91 80 6660 9000
    +91 80 6660 9028
    +91 43 4466 4199
    Titan Company Address
    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
    View all Titan Company contact information