Tneb — Asking bribe for rectifying fault

I am Barath, 2/21, 1st Cross St., Kamaraj Nagar, Ernavoor, Chennai - 57.
Last month one day at midnight powercut occured. In the morning we came to know that NEUTRAL is missing and we booked a complaint to the Department through phone and also inperson too. 2 men came at 5 pm and given the line by overhead from the nearby pillar with the wire given by us. Upto date nobody has come and demanding Rs.1000 for doing the work. We called through phone many times and 4 to 5 times inperson too.