Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
1484
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Webpage:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
901
down
454

Customer satisfaction rating
1%
Complaints
1484
Pending
0
Resolved
10
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] related photos (152)

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamil Nadu Electricity Board [TNEB] — Abnormal Excess in EB bill for the second time

 shanmugakasi on May 29, 2017
Respected Sir, I am living in No:13, Balasubramaniam Salai, Sivalingapuram KK Nagar, Chennai-78. We lived just behind Kasi Theatre bridge earlier and since our house got completely damaged in flood we moved to KK Nagar last January end to the above address. We started our life afresh and bought right from Gas stove. We do not have any electrical equipments other than the basic needs. We could not even take our certificates from the house. Complete house got submerged in water and we were totally stranded .

At the starting we used to get bill around 300 and 3 months later we got between...
Complaint comments  Read comments Complaint category Municipal Corporation

Tamil Nadu Electricity Board [TNEB] — About power cut

 Gowri Delphin on May 29, 2017
Sir/Madam,
I am living in Vallioor, Tirunelveli. Past two weeks we are suffered by power cut . I don't know if they off 10 minutes power means how much amount of watts they can be get. I have 6 month old baby. She suffered a lot during day time and night time. Like this all babies, aged people and patients also have been suffered. If they want to off the power means they do it on day time. Why they are cut the power on night time. Recently passed two days they cut the power night time for two times. If they cut the power on summer time means then what advantages we get by current. No use....
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — Amount has been deducted but show the error msg, when made the payment

 Arumugam Giri on May 28, 2017
Hi All,

Just now, I have made the payment through online via Credit card, but amount has been debited to my card account but message saying that your transaction was not successful. Can you please assist me and revert at the earliest.

Name - Lakshmi narayanan
Service No - 252-588-3177
User ID - 092525883177
Amount - 260/-
Credit Card - SBI - Last digit 2929

Please check and let me know the status

Thanks & Regards,
Lakshmi...
Complaint comments  Read comments Complaint category Credit Cards

Tamil Nadu Electricity Board [TNEB] — Frequent failure of EB power supply in our street

 Mohammed 59 on May 27, 2017
Dear Sir /Madam

We are facing power cut due to damage in Electrical supply cable in our street, which occurs frequently once every week. As EB authorities knowing the problem due to over load and need to install one transformer to over come this long pending issue.

I, Humbly request your good office to take necessary step to rectify this issue once for all immediately.

Your's faithfully
Mohammed Ali Khan
No 29, Mohammed Hussain Street
Royapettah, Chennai- 600014...
Complaint comments  Read comments [1]Complaint category Utility Services

Tamil Nadu Electricity Board [TNEB] — Breakdown of electricity

 arvind kannan on May 27, 2017
We are facing frequent power cut during night time.. And it is unbearable, kindly look into this matter. It is causing serious problems to office going people, house wifes, school going student.. I kindly request you to look into this matter. This is been since start of the month. It is really giving problem to old people. Address 2nd street choolaimedu -94... Chennai...
Complaint comments  Read comments [2]Complaint category Other

Tamil Nadu Electricity Board [TNEB] — Ignoring customers call, when electricity is down

 jivi0691 on May 26, 2017
I tried calling electricity department to complaint about electricity failure in Janakpuri 1st street, Velachery, but the calls were neglected and the electricity was down for rest of the night.
This shows how irresponsible the electricity department is. I called about 7-8 times but both the mobile and the land line were not reachable.
This is utter harassment to common people.
Hope to get some strict action on the concerned engineers and the staff...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — Cutting of tree

 Cecilyn Subha R on May 26, 2017
I am resident of tutocorin, muthiapuram.

Date 26-05-2017

Today evening without any prier information tneb personnala removed a tree in front of my home which is 20 feet heigh t and 8 year old tree from base. Before cutting they not even informed us. Tneb has any rules to cut tree from base if its small branch touched line???.. Before going ngt. I would like clarification from tneb.

Cc rg. Ngt@nic.in by mail

Note : photographs will be uploaded asap...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — Regular power cut

 Edward Charles on May 26, 2017
Dear sir/ Madam, I am living at pattanoor villlage vanoor taluk villupuram district. We have regular power cut in our area since it is upcoming area and end of Thiruchitrampalam SS. As mentioned it's an outer and border for pondicherry and Tamilnadu area as well near JIPMER Hospital number of people specially pactiants, kids and staff (Ladies) traveling through this area it very deficult for the people so kindly tack a nassary action on this and help us....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — Street light is not working

 Mohandass0 on May 26, 2017
Respected sir/madam,
I am mohandass, living in muthupettai post, ramanathapuram district-623523.
This is regarding street light complaint.
In our area street lights are not working properly. Responsible person did not care about that. Because of this light problem, lot of working womens are having fear to reach their home at night time. Children also have fear to come out by evening itself. So kindly take action to work street lights properly.
Thank you...
Complaint comments  Read comments Complaint category Municipal Corporation

Tamil Nadu Electricity Board [TNEB] — Tree cutting

 Sathiya Seelan D on May 26, 2017
We are having big tree in front of our house. Nearly 20 feet long. Some branches of tree touched eb line. While cutting tree by eb department they totally cut the tree from the base without intimating people inside house. When we asked the person who cut, he was not replied any answer properly. Address

5/244 j24 gamaleal i'll am
Arhiparasakthi nagar west
Tuticorin 628005...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — Tneb

 Anjalirah on May 26, 2017
On 24.05.17 power went off by 11.15 pm at shenoy nagar area, chennai. We have been making calls to the toll free number 1912 every one hour or so. Each time they answered power will be resumed by 1/2 hour or 1 hour and we were waiting eagerly. Even at 6 in the morning power was not resumed. I have never seen such irresponsible staffs. They were responding so lightly without understanding the situation and made us wait whole night with their false promises. When i called at 6 in the morning, i got response as they don't know what is the problem and they would escalate it to some higher depts. Even...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — Conversion of single phase to three phase

 Dkarthigeyan Dkarthigeyan on May 24, 2017
TNEB no : 95600061357 Pannur Post, Thiruvallur district.
Rs 6200 domestic bill charge plus corruption more than Rs 1000 paid to JE Sunguvarchathram.
No receipt No 3 phase connection given
Four days up . Connection will be given or not. How much more corruption charges to pay.
Mrs Sagaya Mary, 6/950 Sagaya matha Street, Anthoniyarpuram, Pannur Post, Thiruvallur district, Tamil nadu 602108...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — Past 6 hours no power when will be resumed

 richmeri on May 23, 2017
We are from pycrofts road first street. Today power has gone 6hours before but till it is not resumed. I complaint every half an hour to 1912 but no use. They don't know current info. Every time every executive told we are registered your complaint and we can forward to concern dept. But never know about current situation. We need clear status and also ae contact number....
Complaint comments  Read comments [1]Complaint category Other

Tamil Nadu Electricity Board [TNEB] — High rate of my EB bill

 devraj777 on May 23, 2017
Sir,
i am living from Madurai ya.otthakattai now i am constructed new small house in Rajakambeeram area temporary service taken at jan -17 first payment details are reading at 80(16/03/17)RS=2124 Again second payment at 140(17/05/17) RS=3256 +2990+75+50=6371 demand 2.77 KW
Sir,
The RS = 3256 amount are unit cost its OK but another amount RS=2990
i am not understand please verify me...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — In my street only 1 phase working out of 3

 durgaclick on May 23, 2017
Hi,

I am residing in 1st street, Sairam Aveneue, Valasaravakkam, Chennai -600087.
Several times I have raised this below complaint in 1912 and no response:
For more than 3 weeks in my area only one phase is working out of 3 phases. In one of my neighbours residence, washing machine got repaired due to this issue. Also we are facing voltage fluctuation often due to this issue. Please address this issue As soon as possible before it is getting worser.

Regards,
Karthikeyan.K
9840476044...
Complaint comments  Read comments [3]Complaint category Other

Tamil Nadu Electricity Board [TNEB] — Poor service by zamin uthukuli tneb staffs

 Linan Raj on May 23, 2017
Sir, we from zamin uthukuli, Pollachi are in very much frustrated due to very poor services by tneb staffs. Power cut happens very often without proper reasons. We feel that the staffs here are not capable of preventing the power cut problem. We beg you to change the entire team working here and make arrangements for giving us continuous power supply. For example in 10 days only 2 days power cut happens saying rain as a reason but other days they itself don't know what to say...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — AE and AD no response for calls

 Murugappan0404 on May 22, 2017
Hi sir, my name is Murugappan, residing in Ekkattuthangal, visalakshi nagar. Current supply gone at 9.45pm, now the time is 11.30, till now we don't get power supply, due to this everyone are suffering, particularly aged people and children. Concerned area AE and AD are not even responding to our calls.I have raised the complint to Central breakdown, my complaint number is 94. For the past one month we are having regular power supply cut, please take action on this, my ph no 7904206925, am an retired TNEB employee, revenue supervisor, AESU office bearer in Chennai....
Complaint comments  Read comments Complaint category Utility Services

Tamil Nadu Electricity Board [TNEB] — Eb - corruption - for new connection rs 30000 for each connection

 KR Ramanan on May 22, 2017
Dear sir,
We have applied (Eb) commercial service (Connection) for our bore well in agriculture land. And we have submitted all required documents on april 2017. But the problem is electrical department people is collecting extra money (Corruption) for providing the electrical connection. Electrical department officers asking rs 30000 for each commercial connection. If we not provide the money they will delay like anything (More than 2 years). My kind request you to take necessary action on this. We have struggled lot on this. We have invested more than 2 lakhs on in this bore well. But...
Complaint comments  Read comments Complaint category Nature & Environment

Tamil Nadu Electricity Board [TNEB] — Sc no 1094 no power supply, pollachi muthur eb office

 sriyuvan on May 22, 2017
To
The chairman,
Complaint cell,
Tneb

Dear sir

My service no: 391008sc1094

This is mahendran m residing at plot no 19, pioneer estate phase 3, palakkad road pollachi coming under zamin uthukuli panchayat, muthur pollachi. My service no is 391-008sc1094. We have lot of problem with eb supply. Every day there is a power cut and no proper response from eb officials and line man of that area. We have purchased dtp approved sites and constructed home but due to acute power cut of eb we are facing many problems. This is not only problem...
Complaint comments  Read comments [2]Complaint category Other

Tamil Nadu Electricity Board [TNEB] — Loose connection [Resolved]

 Grippen D'Souza on May 21, 2017
I'm facing loose connection since many days. The problem is with the electric pole. Sometimes because of the wind the power comes. But since Saturday afternoon there is no power. I request you to kindly rectify my problem as soon as possible. Below are the details.
R. Saranga Rao
Metre #SC-423
Venkateswara Nagar,
Kavundampalayam.
Tel-9600301306
9845447274...
Complaint comments  Read comments [1]Complaint category Home & Garden

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