Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
2748
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Website:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
3446
down
1478

Customer satisfaction rating
1%
Complaints
2748
Pending
0
Resolved
40
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] related photos (371)

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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamil Nadu Electricity Board [Tneb] — power cut constantly

 Mags Saran on Aug 24, 2019
Dear sir,

My name is saran I am from Muttukadu (Chennai south ECR) In my area power cut happened consistently, if Any function in this area hotel and restaurants they regularly Cut the power In my area and supplies the power to that restaurant it's happened past one year, today also they cut power and I called them (Kovalam EB office) to ask for power cut one of the EB employee taken my call and he said, some other functions going on in Kovalam beach ( surfing event) hence they cut power from here and supply there. Here many children and Family there, we unable to live without power,...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — I need to change my wire to under ground cable

 balajitnr on Aug 24, 2019
I have two new EB connection in my home separate meters .
The connection has been given through wires by crossing the road on the top of the post connected to top of the house. the wire are looking very low from the ground.

So I need to change my wire to under ground power cable.

What is the procedure ? and where i will contact. if there is any request form please let me know....
Complaint comments  Read comments Complaint category Utility Services

Tamil Nadu Electricity Board [Tneb] — charging excessive amount

 Ashwinsharma1408 on Aug 24, 2019
My CC bill is INR 3298, which am ok to pay but all of sudden an excessive payment is coming in additional to CC payment of 5200 in others and average shortfall, showing due date of next month( which am not sure of what reason has been added & is certainly an error from TNEB end). I can n't proceed by only paying CC pay & is asking me to pay additional money also. As my due date in another 2 days, requesting you to resolve this earliest.

Consumer no. [protected]...
Complaint comments  Read comments Complaint category Unauthorized charges

Tamil Nadu Electricity Board [Tneb] — bad service

 Nagaraj Velu on Aug 24, 2019
Few days before one person come following this address 35/15 murugappa street, Triplicane, chennai-600005.He is speaking to rough for flat people and he is doing disconnected to my flat eb connection without any reason.Till now not coming to that power connection.I have cal again and again but no response to any one.Today mng i speak to AE sir he is also no useless speaking to me. That AE number was-[protected].pls kindly needful to any one and re input that connection immediately....
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — damage post replacement

 kyogee78 on Aug 23, 2019
Dear sir / Mam,

This is to be informed that by electrical service wire connected post is fully damage and need to replace immediately. this is very old steel post and bottom is fully Corroded (rusted) and it can be fall any time.

It is posted in-front of my home and our children are playing bellow this post, so it very danger and unsafe condition.

Requesting take action and replace to new concert post as soon as possible in priority basis

Electricity connection number:[protected]

Regards,
Yogeeswaran K...
Complaint comments  Read comments Complaint category Municipal Corporation

Tamil Nadu Electricity Board [Tneb] — no power from 7pm,22/08/2019

 SASIDHARAN Krishnan on Aug 23, 2019
There is no power from yesterday 7pm, we called the EB workers but no use. Till now the power has not come. Request you to take immediate action on it. We people struggling a lot with kids at home.

The EB officials do not bother about the situation. Need a quick attention on this.

Location : Sakthi Gardens, Nalluri, Near Kesav Vidya Mandir School, Pollachi - 642001.....
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — daily power cut happened every night

 E Mageshkumar on Aug 21, 2019
Please consider high priority tneb elavour office power line every daily night power cut happened in elavour to sunnambukulam power line issue more then 2 to 4 hours per day daily many time complained on eb office not care of power cut happened. Please inform to check problem not repeat daily.
It will be effect on student and child education and also sleep well lose.
Kindly do the needful as soon as possible...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — eb meter non functional

 D.William Immanuel on Aug 21, 2019
I have sumitted my complaint on month of may 19 regarding the meter non functional to the ae - periyakuppam, thiruvallur and told, as the meter is not in stock for replacement it will be kept pending. I am charged on average basis for may and june 19. Till date there is no sign of action. The current period is of monsoon the consumption will be far less to the average consumption. Hence the concerned officials take the stock of the situation and do the needful for replacement it will of great help......
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Tamil Nadu Electricity Board [Tneb] — accd refund of rs.201426/- for the sc. no.312-013-1763

 sdepal on Aug 21, 2019
Accd refund of rs.201426/ - sc. No.[protected] not yet adjusted in sc. No.[protected] inspite of repeated reminders vide this office.in this connection the following lrs are submitted to aesquare, medavakkam, ae pallikaranai and aao, pallavaram vide lr. No. Sde/tneb/pal/[protected]/dated 5.8.2019. The service is working for bsnl pallikaranai exge due to financial constraints in bsnl, the current bill dated 19/8/19 for rs.189933/-due date 9/9/19 may be adjusted in the accd refund amount.
Sde bsnl pallikaranai.....
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — arrears shortfall bill.

 benbaby on Aug 21, 2019
Dear sir,
We had faulty meter in our flat for common eb meter. We had given complaint almost 1 year before n did follow ups too. As the meter display was not working tneb had charged almost 560 rupees three times. And changed the meter 2 months before. Now we got bill for almost 1770 as arrears shortfall. Kindly see the issue.. Even the meter was not working we had paid more than five times our usual bill. But how come it comes arrears this much and without any details or explanation....
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — excess charged

 kannappanjaya on Aug 21, 2019
Our consumer no:[protected] the person taken reading on[protected] at home told me meter box not working so we put average but he put 630units and on 11/07/2019 came for reading and they also told we put the average but they also made mistake. I think you can see our readings and do the necessary steps. As per our reading card from january 2018 08/01/18 360 units 08/03/18 is 330 units 08/05/18 is 520 units 09/11/18 is not written in our card, 12/01/19 is 310 units as per calucation it may be around 300-400 units how it is possible to increase to 630units suddenly when meterbox is not working. We...
Complaint comments  Read comments Complaint category Employees

Tamil Nadu Electricity Board [Tneb] — meter not working - informed the concerned ae

 Srikanthan Govindarajan on Aug 20, 2019
I have sumitted my complaint dtd 08.06.2019 regarding the meter non functional to the ae ashok nagar east and told as the meter is not in stock for replacement it will be kept pending. I am charged on average basis for june and jul 19. Till date there is no sign of action. The current period is of monsoon the consumption will be far less to the average consumption. Hence the concerned officials take the stock of the situation and do the needful for replacement it will of great help....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — worst power cuts in pallavan nagar maduravoyal chennai

 manimca08 on Aug 20, 2019
It's really worst to have frequent powercuts in pallavan nagar 6th street maduravoyal, i have informed many times but no proper response from tneb. Powercuts happens mainly on night times lasting for 3-5 hrs. Tneb people are not fixing the issue permanently instead they are doing on temporary basis. Really worst to see this kind of responses from them...
Complaint comments  Read comments Complaint category Utility Services

Tamil Nadu Electricity Board [Tneb] — meter defective - meter got replaced and claiming from the consumer

 Sanjeeviraja on Aug 19, 2019
In spite of complaint against the defective meter and asking the consumer to bear the cost of the meter to replace, tneb has replaced the meter on 6th july 2019 and charging rs 2285.00 + rc, the consumer to pay and highlighting in my account as due to pay by 6th august 2019, which is not clarified to me. The old meter also in the possession of tneb...
Complaint comments  Read comments [1]Complaint category Other

Tamil Nadu Electricity Board [Tneb] — no street light in annur-coimbatore road

 Jasminesrs on Aug 18, 2019
Hello sir,
There are lot of accidents and lives going in annur-saravanamapatti due to the absence of street light. Heavy duty vehicles comes with additional lights since there is no street lights. Nothing is visible on the roads other than the vehicle lights. Lot of vehicles travel in this road especially nights including HDV trucks too. Please kindly provide the street light facility asap....
Complaint comments  Read comments [1]Complaint category Public Transportation

Tamil Nadu Electricity Board [Tneb] — disrespectful behavior by eb personnel

 Prabu Ganapathi on Aug 18, 2019
Connection no.:[protected] meter read on 18 august 2019
When i enquired about the reading the person noting the reading replies angrily without any reason asking for my meter number. Before i said the number he left the place without telling anything and i was just telling the number though. This sort of disrespectful behavior shall not be entertained to any human. Please be respectful and no 1 is least or higher than anyone. Hope the complaint is taken an action and a response is received the earliest....
Complaint comments  Read comments [1]Complaint category Home & Garden

Tamil Nadu Electricity Board [Tneb] — disconnected my eb connection

 Joearul on Aug 18, 2019
Hi gud morning
My residents at santhoshpuram i was living here more then 50 years i hav a land and i built a temporary shop in. Am going to build permanent shop in tat place. So please disconnect my electricity connection. I was gave written complient to electricity board officer but they didn’t take any action. They saying go to court and get court order. So kindly take action and resolve my problem.
Tneb consumer number[protected]
Connection name - a. J. Prabhu kumar
Thank you
Yours truly
A. J. Prabhu kumar...
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Tamil Nadu Electricity Board [Tneb] — illegal connection

 Pradeep mass97 on Aug 17, 2019
Respected sir, this is panneer selvam residing at 11/20, mylapooran street, royapettah, chennai - 14. Contact no - [protected]. Next to my home there is illegal power supply is given. The meter wires are connected straight in direction to main board of government supply.. We raised the question to ae officer of royapettah branch why you have permitted for an illegal connection, he replied as it's my wish il do as what i want il get money and i will do it. This is not the right way of an officer to do and answer.. We have the proof of photo and videos for the illegal connection.. The llegal given...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — supply failed - individual

 dhandapani80 on Aug 17, 2019
Respected sir, i am residing in aruvankadu, 10/175 sherief colony, jagathala road, aruvankadu, nilgiri dist-643202. Current has not been for two days, written in complaint note book on 16/08/2019. But no response. Also loose contact in power supply i am residing. Previous time compliant very harsh behaviour my local eb office. I have two small children's. Please request correction immediately.

Thanking you
M. Dhandapani
S/c no :[protected]...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — I'm complaining about changing user id for online payment

 Eddie Phil on Aug 16, 2019
Sir.
Till last year my house was given for rent. So the tenants pay eb bill through online. He used his phone number and email i'd

Now i resettled in my house and i try to pay eb bill through online.

I tried forgot name password it shows the tenants email i'd. I don't know how to change user i'd to my name and i could't contact the tenant.

So pls help me through this...
Complaint comments  Read comments Complaint category Government Organizations

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