Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
2240
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Website:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2586
down
1097

Customer satisfaction rating
1%
Complaints
2240
Pending
0
Resolved
27
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] related photos (283)

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamil Nadu Electricity Board [Tneb] — current not come for past 3 days karaikudi 17th ward

 Ramasamy Cse on Nov 18, 2018
My service no is[protected] current is not come for past 3 days. Ward no. 17 newtown karaikudi. Name A. Ramasamy. Please respond asap. No body is responding our street only no current .all other near by street current came. We went to kalanivasal eb office no body is responding properly.please take step immediately and resolve asap. My address
Our street meyyappan ambalam street Newtown karaikudi...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — wanton denial of a domestic connection.

 9894739335 on Nov 17, 2018
Sir my application dated 24/09/2018. Ae is demanding too many documents to register my application. As per rules last eb bill is enough for ownership proof.
More over there room of 100 sq feet in my upstairs. There is no measurement stipulation for giving s/c. There should be permanent physical segregation of areas. It is there in my house. They need not worry what is inside the room. It depends on how the consumers utilises it. There will be toilet bath room inside the room. It is the look out of the consumer. Earlier se inspected my house and given orders to effect connection but ae ade...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — electric poles fallon due to kaja puyal

 R Malai Chelvam on Nov 16, 2018
Sir, my village is kottaipatti, thumbai patti post, melur tehsil, madurai dist,, 3 electric poles and power lines totally destroyed during kaja puyal on 15 november 18. Lot of tree's also broken. Please evacuated all power lines and install the electric poles and lines on this village on priority basis. Here all of people is former. Panchayat of kachirayanpatti no till any work done against. No any eb department reached this village. Myself serving in indian army in punjab sector. My family and parents are living in this village. Thanks...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — complaint for the poor condition of street lights

 Shalini02 on Nov 16, 2018
We, the residents of aindhupanai would like to draw your kind attention towards the poor upkeep of street lights in our region. The street lights in our region have not been repaired for quite a while. During the evening individuals frequently stagger down. Additionally, non availability of proper lighting across the streets increases a further chance of accident and other mishaps. There is an insecure situation when women come alone in the night and also lot of vehicles pass through this route so that accidents occur so i kindly request you to take necessary move towards the problem... Venue:t....
Complaint comments  Read comments Complaint category Municipal Corporation

Tamil Nadu Electricity Board [Tneb] — eb meter display blank

 rajmsm on Nov 15, 2018
Hi,

Our eb meter display is blank with the back light on but there is no display. This month they should have taken reading but i have not received anything so far. Please help to resolve this asap.
I think we might be charged previous month bill which is very unfortunate since we paid more amount due to summer but since last couple of months it is rainy season in chennai, we have not used a/c and expected less power consumption : (.

Address: no 48, bharatwaj villa [f2], kp nagar 2nd main road, kp nagar, ramapuram, chennai - 89....
Complaint comments  Read comments [2]Complaint category Other

Tamil Nadu Electricity Board [Tneb] — problem encountered for registration

 Jeevan PS on Nov 13, 2018
I, (Residing at motilal street, first floor, house no.3, t. Nagar, chennai 600017,), would like to inform you that since we were out of station last month (Oct.2018) we could not make payment of eb bill ₹50/- before due date and hence the connection was disconnected. As soon as we returned back we had made payment of eb bill with penalty ₹128/- on 08.11.2018.in order to make payment of eb bills online in future i proceeded to register by submitting details of my service connection no.[protected]. When checked details screen displayed "service connection not live". My frequent contacts to your...
Complaint comments  Read comments Complaint category Internet Services

Tamil Nadu Electricity Board [Tneb] — regarding tneb bill non-payment - chennai

 VVinoth on Nov 12, 2018
Hi,
I'm writing this to know about non-payment of tneb bill.
I have bought an plot last year having single phase supply for sump motor. Since we haven't use and residing in bangalore, we didnt check the bill. Last week when i just went and checked the status of the eb connection, i came to know that there was a bill of around rs.7000 is not paid from june'2017 (Almost 18months) and the status is in disconnected mode. The corresponding location tneb office payment section officer told he cannot enable the connection as the system is not allowing to accept the payment and asked to...
Complaint comments  Read comments [5]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — eb post in falling condition

 pramasamy on Nov 12, 2018
Dear sir,

I am residing at karadivavi-641658, palladam (Po) tiruppur and my house is located opposite to senthil feed mill.

Near my house one eb post is in falling condition and it may fall at any time. This is high voltage equipped line and seems to be dangerous and kindly take immediate action before any unforeseen incident happens.

Address :
Landmark : opposite to senthil feed mill, muthadipalayam privu,
Village : karadivavi
Pin code : 641658,
City : palladam
District : tiruppur
State : tamilnadu...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — payment not credited

 Chidamparamm on Nov 11, 2018
Payment done on 9th october 2018 using sbi credit card on tneb for 5 bills. Only two got credited but 3 payments not credited on tneb but amount debited from sbi credit card.
Tneb has declined because they do not have data.
Pursued with hdfc payment gateway team and got the information that amount was received from credit card but due to payment gateway problem that the amounts were not credited to tneb.
With repeated reminders, followup, got the transaction details from hdfc team.
Mer track id:[protected],[protected] &[protected]
Tranid : [protected], [protected]...
Complaint comments  Read comments [1]Complaint category Credit Cards

Tamil Nadu Electricity Board [Tneb] — tneb website - not able to pay the bills

 Sathishask on Nov 10, 2018
Good afternoon sir.,
When i login into my account, an message is coming"access denied"... Everytime i can able to login /logout., but i can't able to pay bills and my payment summary not getting refresh... And also when i try to see the previous online receipts also getting troubles... So please kindly help to solve my problems... Thanking you.,...
Complaint comments  Read comments [2]Complaint category Utility Services

Tamil Nadu Electricity Board [Tneb] — fuse taken from my house in spite of payment done

 Sathish vr on Nov 9, 2018
Fuse taken from my house. Bill payed. Please give the fuse back as current is not available children are there. Eb person noted the meter reading and went off without informing us or entering team note. How come we know that he has noted the eb reading, if we are out of station what will be the case. This is quite ridiculous. It is a shame that tamil nadu eb sector is like this....
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — people are going to die - electricity post

 Prasanna Nehru on Nov 9, 2018
This is the electricity post supplying electricity for houses nearby, we don’t know when it is going to fell on anybody head, real sincere government eb officer need to take necessary action, place: behind harish restaraunt no 79 rengasamy nagar dharmathupatty. Thirumangalam - 625706. Madurai

Please need some one take necessary action to, we made many request to corresponding department but no actions....
Complaint comments  Read comments Complaint category Electronics & Appliances

Tamil Nadu Electricity Board [Tneb] — online eb bill payment

 Jeevan PS on Nov 9, 2018
Since we, residing at first floor of 1, mothilal street, t. Nagar, chennai, were out of station, we could not pay eb bill. Of rs.50/= before due date and hence en connection was disconnected
When we came to know about this subsequently we had arranged for payment of the same on 08.11.18 and paid rs.128/= with penalty
In future to avoid occurrence of such mistakes.., we have decided to make payments on line.

While registering for online payment in tneb portal for sc no.[protected] i could not proceed further due to error "service connection not live". Please resolve...
Complaint comments  Read comments Complaint category Utility Services

Tamil Nadu Electricity Board [Tneb] — complaint regarding new eb meter to be changed

 vpshankar on Nov 9, 2018
Dear sir

This is s. Sathyanarayanan from padappai. My address is no: 49, f2, mm real homes, shanmuga nagar, padappai, kanchipuram district.
Eb service no: 1199. Eb meter is not showing any reading last two months. So, kindly change new eb meter to my home.

Thanks & regards

Sathyanarayanan ([protected]-shankar)....
Complaint comments  Read comments Complaint category Electronics & Appliances

Tamil Nadu Electricity Board [Tneb] — transformer bursting everyday and damaging all electrical appliances

 diwakarluke on Nov 9, 2018
Transformer bursting everyday and damaging all electrical appliances:
Name: mrs. Mangalam karunakaran
Address: 8/18, bishop wallers avenue east, mylapore, chennai-600004.
Phone:[protected] / [protected]
Complaint: transformer in front of our house is bursting everyday and damaging all electrical appliances. Please fix this problem as soon as possible. Thanks....
Complaint comments  Read comments Complaint category Electronics & Appliances

Tamil Nadu Electricity Board [Tneb] — not getting proper current supply for last 10 days

 John Rathnam on Nov 7, 2018
Respected sir,
This is john rathnam, my address no 258 siva sankaran street, erukkancherry, chennai -600118, past 10 days am not getting proper current supply for my house, i complained lots of time to my respected eb, the lineman came and give temperory connection due to this, hardly 20 times in a day, the power will be cut and came back for after long time, this situation are going on past 10 days, so many electronics products are repaired due to this un usaual power cut, please take an immediate actions for this problem as soon as possible...
Thanking you
Regards
Complaint comments  Read comments Complaint category Family & Relationships

Tamil Nadu Electricity Board [Tneb] — taken 3 phase theft power supplying for public

 maratha vadivu on Nov 7, 2018
Dear sir/madam
Regarding public using 3 phase illegal power
For your information taken 3 phase illegal power supplying this transform near the concrete post can seen the electric wire on the ground and the post as well take action asap. Can see the
The transform village name and ss.7.100 kva maintained is

Pullur ss.7.100 kva,
Veppur division,
Cuddalore dt.
606 304
Thanks....
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — reg refund for wrong bill payment

 Ganeshamoorthy S on Nov 6, 2018
I am using google pay and i was trying to pay my electricity bill for the november month
I paid bill for another service no through google pay customer name thangamani
Service no:[protected] paid amount rs:590 0n 6/11/2018 upi transaction id :[protected] i need to cancel the payment and need to get the amount refunded kindly help me in resolving this issue as soon as possible...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — non installation of transformer in kottampallam of erkolpatty of eriyur ae jurisdiction, pennagaram taluk, dharmapuri district

 venkat57 on Nov 4, 2018
The transformer available in kottampallam of erkolpatty of eriyur ae hurisdiction was burnt off on 30.10.2018. There was no electricity upto 01.11.2018 when this was brought to the knowledge of the eb official the same was rectified on 01.11.2018 by 07.00 pm again the transformer was stuck down by 7.30 pm. The complaint was not attended by the eb officials till today. There was no electricity from 30.10.2018 to till date. Without electricity no water is pumped. It is not known as to how to make livelihoods including the animals. Pl change the transformer urgently...
Complaint comments  Read comments [1]Complaint category Other

Tamil Nadu Electricity Board [Tneb] — my service no: 092310271599 is invalid in online account [Resolved]

 ramcastle on Nov 4, 2018
Dear team, my family is out of country for last 8 months due to work purposes and my house was frequently visited by my parents.

My service number listed below says invalid in the tneb online portal and was able to view till last month.

Chennai - south1 edc
Service no:[protected]

This is my own house. Please activate my service to view my details through online portal and ensure my eb connections are active.

My contact email is: chandru_sel@yahoo.com
My father mobile number: [protected]

Thank you for your support....
Complaint comments  Read comments [1]Complaint category Municipal Corporation

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