Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
2137
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Website:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2403
down
1029

Customer satisfaction rating
1%
Complaints
2137
Pending
0
Resolved
24
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] related photos (271)

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamil Nadu Electricity Board [Tneb] — mete not working

 sasi74@yahoo.com on Sep 21, 2018
From :
C. Sasikumar
10/21, Lal Begum Street,
Chepauk,
Chennai - 600 005.
Mobile :[protected]

To
The Assistant Enginner
Tamilnadu Electricity Board
Chepauk,
Chennai - 600 005.

Sir,

Sub : Meter Not Working

My Consumer No. :[protected]

At time time reading person come to my home (19.09.2018) that time he told meter not woking. Please give new meter earlier.

2nd Compliant : Name in Mistake

The above the address is our own house....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — damage the land post

 kumarsaran on Sep 20, 2018
Sir,
Myself kumar m i'm a former living in nallur vill, vandavasi tk, thiruvannamalai dist. The last saturday was heavy rain that the cause to land power post is fell down to our cultivating land. So last monday (17.09.2018) to till now i gave the complaint to eb office in nallur. But they won't take any action and shutdown it, current passing on the land & near road.
So please take the action immediately and save people and cattle's

Thank you,
Kumar. M...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — illegal 2 eb connection used by one house with a single family

 Priyadarshini Vinod on Sep 20, 2018
The people residing in the below mentioned address are illegally using 2 eb connections i. E. 2 meter for a single house i. E. Just one door and one family residing to reduce the slab rate and ultimately reduce power consumption charges. This is illegal usage of distributed power causing loss to the exchequer. Have already lodged compliant yo the local eb office at korattur north, but no action taken. Please take drastic action against such immoral cheating citizens.
E5&e6, sri durga orchids,
Mohan gardens,
Annai nagar,
Korattur north,
Chennai-600076...
Complaint comments  Read comments Complaint category Neighbours

Tamil Nadu Electricity Board [Tneb] — amount high

 sundhara krishnan on Sep 19, 2018
ஐயா வணக்கம் என் பெயர் ராணி, நான் கேணிப்பட்டு என்னும் ஊரில் வசித்து வருகின்றேன். என் வீட்டு மின்சார வசூல் அதிகமாக உள்ளது.கடந்த இரண்டு மாதமாக ரூ4000 ரூபாய் வருகின்றது.என் வீட்டில் 1refrigerator 2fan 1tv 3லைட் மட்டுமே உள்ளது. Unit 1க்கு 3ரூபாய் விதித்துள்ளனர்....
Complaint comments  Read comments Complaint category Tax Services

Tamil Nadu Electricity Board [Tneb] — power supply issue

 Preethibanuv on Sep 18, 2018
In perumbakkam, chennai we're facing power cut off issues for the past 3 days.
I tried to reach to tneb office number, but no response. Power cut off for few minutes or hours is acceptable. But for the past two days we dont have power supply in vgp prabhu nagar (Perumbakkam, medavakkam) during night time.
Power was cut around 12 (Midnight) and was back at 8:27 am. Again around 11 am power supply was stopped. This is happening for past 3 days and people in our area are suffering too much because of this power cut for a long period. Power cut at night time disturbs our sleep very badly...
Complaint comments  Read comments [1]Complaint category Other

Tamil Nadu Electricity Board [Tneb] — street light not working - arivoli nagar - madukkarai - coimbatore

 Bharath.indian on Sep 18, 2018
We are living in coimbatore dist, madukarai panchayat, arivoli nagar area.
Our area is fully covered by mountains & totally 600 families are living in that village.
We already having a street lamp post, light fittings and all.
But the lights are not working for last 3-4 years.
Its very very difficult to walk or drive in that road.
Daily we are travelling 2.5 kms in dark at night.

Please help us.

Exact location: ayyapan kovil bus stop (Kovaipudur) to arivoli nagar bus stop

Regards
Arivoli nagar people
Coimbatore...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Tamil Nadu Electricity Board [Tneb] — rough estimate given and 1000 units not possible it is just assumpt

 surender singh mehta on Sep 18, 2018
Dear sir,
We hold 5 meters and we pay maximum online bills payment.
One of our tenant has not paid the bills.

Meter number [protected]

Sir your person comes to note his equipment will not work and he will ask us to come to office.

Wen we went to spurtank road window to pay eb bill, the cash collecting person is asking us bribe of 5000 / 1000/.

Since our brother refused to pay they have just roughly lodged 1000 units without taking proper reading.

There is no much usage of above meter 361 and i owe explanations...
Complaint comments  Read comments Complaint category Utility Services

Tamil Nadu Electricity Board [Tneb] — i have cancelled the transaction but amount got deducted from my account.

 Shri Tamil on Sep 18, 2018
I have paid tneb bill online yesterday. I have cancelled the first transaction because of network issues.. My second transaction came success.. But the first transaction which got cancelled have deducted the amount from my account.. I need my money back. I have paid tneb bill.. So i am here to complaint about the cancelled transaction debited the amount from my account. Kindly return back my money....
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — not credited net banking payment

 NiveBala2010 on Sep 18, 2018
Consumer no:[protected]
On 20/7/2018 i have paid three payments through net banking, but only one payment has been adjusted.
Indian overseas bank (Net banking) dr nanjapparoad, coimbatore:
1. Ref:tneb[protected]net@922624 –rs.231 adjusted against due of rs.231.
2. Ref: tneb-[protected]net@923165 –rs.500 not reflected
State bank of india –peelamedu branch - net banking
3. Ref: [protected] ghdzudhq5 transfer to 3055 –rs.231/- not reflected
Kindly arrange to credit my account for rs.731- (500+231). While approaching the tneb counter singanallur,...
Complaint comments  Read comments [2]Complaint category Business & Finances

Tamil Nadu Electricity Board [Tneb] — daily night power cut more than 5 hours

 Nivin Dennison on Sep 18, 2018
Karanai a part of navallur eb facing power cut daily night, they are switching off the power around 1am and power resumes after 5am. When asked eb staffs they are not responding properly simply saying it's raining, for god sake it's just a drizzle not even windy. Can bear this occasionally, but it's been routine now, office goers and especially students are suffering since it's exam time....
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — damaged meter and absurdly high electricity bill

 anishadas on Sep 17, 2018
My tneb consumer number is [protected]. The electricity meter was somehow damaged and the correct reading could not be taken by the tneb person this month. They said it was my mistake that i did not inform them about the meter damage and the damaged meter has to be replaced. When i asked them how i am supposed to know about meter damage, as they are the ones taking the reading, the person could not give any reply. As for the electricity charges for the months of july and august, i informed them that no electricity was consumed between 05.08.2018 and 02.09.2018 as the room was vacant for 1 whole...
Complaint comments  Read comments Complaint category Unauthorized charges

Tamil Nadu Electricity Board [Tneb] — always writes the wrong meter reading for houses

 Johanna Dyall Anishia on Sep 17, 2018
For the past two months a man named mr. Mohan comes for meter reading and does not know how to talk to ladies and writes incorrect metre reading and goes always and when when to the ae mr jeevanandam he tries to cover the problem and gives it to the lady and again make the customer to pay for extra units what they don't use due to they stupid faults... When we go there he does not know how to talk to ppl and ladies at all... This is for st thomas mount butt road area......
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — bill not uploaded online

 Shubaa on Sep 17, 2018
My consumer no is[protected]. My eb bill has not been uploaded online till 17.9.18 even after 10 days after the meter reading was taken on 7.9.18. I am a physically challenged person. My mobility is restricted and hence i usually pay my bill online. Inspite of my repeated complaints, the issue has not been resolved. Please upload my bill online for early payment....
Complaint comments  Read comments Complaint category Utility Services

Tamil Nadu Electricity Board [Tneb] — complaint on average shortfall amount

 Meenapauline on Sep 17, 2018
Customer id[protected] we have received the bill amount 5476 and the average short fall amount is 1940 therefore the total amount to be paid is 7416 which is totally unfair. Kindly take a action and reduce the short fall amount as soon as possible... We are so depressed for the past few days because of this average short fall. Please take immediate action regarding the average short fall.
Thanking you
Yours sincerely
Meena...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — power cut at night whenever it rains.

 Harshmita Dhingra on Sep 17, 2018
I am living in kothari lane nungambakkam and whenever it rains we are facing power cut. Everytime there is a fault and it’s not repaired until morning. What’s the use of living in such a good area and facing this kind of issue and the eb person doesn’t even respond properly, always making excuses and not giving the proper response and very rude on phone....
Complaint comments  Read comments Complaint category Municipal Corporation

Tamil Nadu Electricity Board [Tneb] — eb complaint anakaputhur

 Sushma Pradee on Sep 17, 2018
My house is related to anakaputhur eb. Everytime when we call to complaint about power cut mostly in the night times they say will do and disconnect the call and keep their number out of reach.. They are not taking consumer complaints seriously. So raising this complaint in behalf hope you take this concern and take right action. Everytime this happens in regular basis. Hope u take this seriously and resolve it. We respect your profession and raise complaint so do the needful asap. Eb members looking out only for their comfortablity not consumer satisfaction. So pls look into it...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — daily power cut

 Mohana Nayagam on Sep 17, 2018
I am from kandigai unihomes. Daily facing the power cut whole night for past continuous 4 days. Kandigai team is not taking necessary action. Kindly consider my request daily we can't go to the office without sleep try to understand here we are having small kids also. Daily powercut whole night it's not fair. Kindly consider and take necessary action on it in immediate basis....
Complaint comments  Read comments Complaint category Electronics & Appliances

Tamil Nadu Electricity Board [Tneb] — power input interception from transformer frequently

 4656 on Sep 14, 2018
My service no.[protected]. I am palanichamy. I have a commercial line. Power supply from transformer, interupted frequently twic in a day for more than 3 months. Local line inspectors corrected the line. But frequently interupt. What is the problem. Two times transformer box replaced within the 6 months. Please do the needfull.
It is an village area. My service is used for wedding hall. Nearby all connections are agri line. I am having frequent power consumption problems. If any problem occurs in my service i make a call to the concerned person like my eb lineman, eb boremen, inspector and...
Complaint comments  Read comments Complaint category Wedding services

Tamil Nadu Electricity Board [Tneb] — 2 eb connections used by a single house to reduce electricity charges

 Victor Vinod on Sep 14, 2018
Sir/madam,

We notice resident of the below mentioned address, have merged two flats into one single flat but the eb cards utilized is two to bring down the electricity consumption. The flat is not rented and only one single family resides. But the eb cards that they hold is two. Is it valid? I find the said practice unlawful. If it is invalid, please take appropriate action.

E5 & e6, sri durga orchids,
Mohan gardens,
Annai nagar, korattur north,
Chennai-76....
Complaint comments  Read comments Complaint category Neighbours

Tamil Nadu Electricity Board [Tneb] — not proper response from the staff

 Lavanya Ram on Sep 14, 2018
We had a power cut from 8pm due to heavy rain at 11.45pm the opposite street people got current so we called en office but they are casually saying morning only current will come then why night shift staffs are there. I don't know why this government are like this. We are also people's without current whether they can sleep for an half an hour we had small babies too that too below one yr....
Complaint comments  Read comments Complaint category Employees

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