Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
1388
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Webpage:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
710
down
365

Customer satisfaction rating
1%
Complaints
1388
Pending
0
Resolved
8
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] related photos (138)

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Tamil Nadu Electricity Board [TNEB] Customer Care related pictures (138)

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamil Nadu Electricity Board [TNEB] — No power for past 2 days

 kannaniyappan on Mar 28, 2017
There is no current in my home. We have written a complaint in the EB office in eathamozhi and we have call them by mobile phone many times.They will say that now we will send a person . But till now they didn't came. without current we cant do any thing. so please say them to solve the problem.

Service connection no : 07-125-006-964
Circle : Kanyakumari....
Complaint comments  Read comments Complaint category Home & Garden

Tamil Nadu Electricity Board [TNEB] — EB reading card request

 lingamtbm on Mar 27, 2017
Sir, my EB reading card is over and need a new card for next month reading. As usual I reached near by EB office who refuse to go to Chitlapakkam where this connection related EB office which is far from my place. Please issue a new reading card through the person who visit for the reading. This will help from missing reading of the month. (I ALSO SUGGEST THAT IF THE UNIT READER KEEP SOME BLANK CARDS WILL HELP OTHER CONSUMERS WHO ALSO FACE THE SAME PROBLEM)

Please do the needfull...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — Fluctuation in current

 Pksstreet on Mar 20, 2017
Daily night three times the power supply is cut and brought again with a gap if one hour each time...patients and students are suffering a lot...please give us proper current..we are paying our bills properly...our area is pattukottai kalyana sundaram street, meenambalpuram, madurai-02
Tnrb is not functioning properly..fies the eb minister will be there for an hour without current?...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Tamil Nadu Electricity Board [TNEB] — Power off issue

 manimaranmbbs on Mar 20, 2017
I am living in karuparayan kovil street, pandian Nagar, irupur.since evening there is no power supply...My cousin is attending +2 exams tomorrow.we dont know how to give complaint and to whom to give complaint..I Kindly request TNEB to provide 24 hrs customer service and solve the above said issue as soon as possible.It makes difficult situation for every public exam going students..Kindly consider the above said issue and take necessary steps...Since Evening there is a low voltage current and now there is no current.....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — Street light not working for past 2 months

 daredevil_mn2000 on Mar 19, 2017
Respected Sir/Madam
Iam Sakthivel from K.K.Pudur, Maniam Kaliappa Street, ward 12.
Street light in the four corner junction is not working for past 2 months and have informed the concerned persons but no action has been taken.
Since it's dark and lonely there are possibilities of and man handling...
Pls do take proper action at the earliest before anything bad happens...

Thankyou in advance...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Tamil Nadu Electricity Board [TNEB] — Murder threat by street association president in regard to transformer erection

 simhan56 on Mar 17, 2017
As per the request from the vivekanandapuram 1st street, west mambalam street association tneb without our concern erected base for installing a transformer in front of our premises which is going for construction. Our premises door no is new no.17 old no.9. It belongs to a sripadaraja mutt a religious institution. We appealed to the tneb to stop erection of transformer due to inconvenience we face for that. On march 9th, 2017 thursday evening around 4 pm, the street association president threatened me that he will kill me and will not allow to construct and even seize the the property if objection...
Complaint comments  Read comments Complaint category Society & Culture

Tamil Nadu Electricity Board [TNEB] — Bill forgery

 Rajtce21 on Mar 14, 2017
I'm living on 3/24, IInd Floor Kalaingar karunanidhi street Karapakkam Chennai-600097. our EB meter no. 01/3064

Currently, our EB meter is working fine and the bill gets generated for every two months. In the year 2016 we've payed up to Rs.2000 for 3 months for the usage of two fans, lights and one mixie(not maximum times)
Once enquiring with the EB office staff they've informed that meter is working fine and they don't know why the bill amount is too large.

Can you help us...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — Asking new user name & password

 singa007 on Mar 14, 2017
X tenant was used the tneb online payment option. Now he vacated and not giving the user is and password. Now i am the new tenant how to change the user id and password of online bill payment. If i am clicking the forget password and user name it is going to the old email which was created previously.

From
Neelakandan,
9840433889
Babuneel@yahoo.co.in.
Please just reply in the above mail....
Complaint comments  Read comments [1]Complaint category Food

Tamil Nadu Electricity Board [TNEB] — Damaged over head line supporting pole laying at ground

 lift on Mar 14, 2017
We stay at sai nagar 2nd main road and the tneb official have replaced the damaged o. H. Cement poles and the old pole is laying in the 2nd main road of sai nagar near 4th street and 2nd main road. This is very dangerous as many car scooter take turn in that location and any slip on the road they will have head injury.
Kindly instruct the team to remove all un used or damage concrete oh electric poles immediately....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — Not attending calls

 cognosis on Mar 9, 2017
Dear Team,

Compliant in Coimbatore, Koundampalayam local power failure office.

Whenever we try reaching local power failure office, they are not picking the call and hence we try reaching TNEB customer care and they answer during day time and not at night or early morning. This doesn't help during emergency..

Today morning from 4 AM am trying to reach local power failure office number for Kaundampalayam but no response & hence I reached TNEB number, but it keeps giving same recording message as "please wait on the line" and it automatically gets disconnected....
Complaint comments  Read comments Complaint category Municipal Corporation

Tamil Nadu Electricity Board [TNEB] — Without intimation lineman disconnected

 yagnakalam on Mar 8, 2017
Dear sir, my SC No:041610052014 last DT for payment 06-03-17 but on 08-03-17all the family members are went for function on the same time, EB line man has taken the fuse carrier without our knowledge not he made a phone call within this year our EB connection made permanent by him. Not even he tried to call or intimate us.when we reach home came to this... We tried to call him he not even respond since called in another mobile no. He picked the call after knowing me...he tried to avoid my call and finally he says he is busy and talk later he disconnected the call and after ten mins i tried to call...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — Solar power

 varshini1 on Mar 8, 2017
I am the user of CM beneficial and alternate power source in order to augment the power suppply a little but I could not get the benefit out of this due to following..
1. The meter reading taken are not considered to deduct the power produced by solar units, simply taking the power comsumed for calculation
2.first 100 units deduction benifits is not aplicable to this solar power systems
3.Meter charges are more (50/-)than the convetional type 30/-and fixing of static bidirctional meter cost 7000/-
4.for Ex. solar 1KW unit can generate avreage of 2.5 to 3units/ on sunny...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — Not able to view the account summary in web

 Vimathaa on Mar 6, 2017
Consumer Name : Vijayarani.M
Consumer No. : 052820070707
Consumer No. : 052820070762
Consumer No. : 052820070964

We are not able to view the above account summary in the web page. So online payments can't be done. Request you to kindly look into this issue and solve the same at the earliest to make the payment on time....
Complaint comments  Read comments Complaint category Home & Garden

Tamil Nadu Electricity Board [TNEB] — Every hour 5-10 minutes power cut

 ananymos on Mar 6, 2017
For the past 2 days there is power-cut at random every hour in nagercoil near derik junction. The power cut is at random and resumes after 5 or 10 minutes. But there is more than one such power interruption in every hour. This cause problem in work that relies on continuous power-supply for more than an hour or two. I request you to rectify the fault and give continuous power....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — Street lights not there

 Uma Bharathi on Mar 5, 2017
Hi,

No street lights in our address thiruvalluvar street rengarajapuram kodambakkam chennai 600024, many aged people are suffering because of dark and we are affraid of robbers and complained several times till no resolution is provided and please take immediate action against our proposal.this problem is there from past 10 days

Regards,
Thiruvalluvar street members...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — Power service disconnect on mid night 01.am complaint no action,

 Jaya Kumar Kumar on Mar 5, 2017
Sir,
My name is S.Jaya kama. I am living valvular street located in kasikanoor, suramangalam.
Yesterday mid night 01.am power disconet all surroundings near house.
We called line to resolve problem . No body answer. No action upto now.
Presently school examination is going on..All surround ING family children suffer to study.
Today Sunday all students to prepare studyand all family members need to relax.
Kindly inform certain circle to solve the problem and provide power connection
Regards,
S.JAYA KUMAR.
PH-8220087104....
Complaint comments  Read comments Complaint category Utility Services

Tamil Nadu Electricity Board [TNEB] — No 24 Hrs consumer support at EB office for an emergency

 musthafa11 on Feb 27, 2017
We need 24 Hrs consumer support at local EB Office and Hot telephone facility to call for emergency
most of the time the EB office phone number is engaged no answering at all

we welcome duty roaster for customer support for all emergency assistance specially rain season short circuit, pole fell down, tree down on road shorting with electrical pole

public shall make a call to eb office if nobody there in office how they can action and control the issues and avoid risk to public and property

immediate action is required...
Complaint comments  Read comments [1]Complaint category Utility Services

Tamil Nadu Electricity Board [TNEB] — To change EB polls to underground cables

 saigane2002 on Feb 27, 2017
My name is GANESH, residing at NO 15, USHA STREET, SEETHAPATHI NAGAR, VELACHERI, CHENNAI-600042
In my street, all the EB polls are in very bad condition (photo attached), any time they will fall down, also EB power cables are in bad condition, we were already given more complaints to our EB office (Verlacheri), but no action taken till date. Before the occurrence of a major accident, request you to change the EB polls to underground cables, in our SEETHAPATHI NAGAR only USHA Street and another one or two streets EB polls are there, all other streets changed to underground cable.
Please...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — Digital Meter not working - Replacement of Meter

 Baskar57 on Feb 26, 2017
I am living in Padappai, Sriprumbudur Tk., Kancheepuram Dist. In my house Meter is not working for the past 6 months, I have made several complaints in the local area EB office. My service connection no. 095700111141. EB office informed that they do not have 3 phase meter. My house is having 3 phase connection . Please look into the matter and resolve the issue.
Baskaran...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — Asking a Receipt-Copy

 Beroyah on Feb 25, 2017
Sir,
Our Service No. is 521-006-2172(Consumer No.065210062172).Few months back we have gotten a New Service for our residential place Sir.Sir, Unfortunately, I have missed the Payment Receipt Sir.We need that Receipt for account purpose Sir.So, Sir, kindly make arrangement to give me a copy of that receipt Sir.Can you send it through EMail Sir?If it so, kindly send it to my EMail ID given below Sir.
EMail ID:-danydhaya@gmail.com
Yours Sincerely,
D.Daniel Dhayanithi,
Managing Trustee,
Beroyah Trust,
Mayiladuthurai-609001,
Tamil Nadu....
Complaint comments  Read comments Complaint category Government Organizations

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