Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
2337
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Website:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2708
down
1171

Customer satisfaction rating
1%
Complaints
2337
Pending
0
Resolved
30
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] related photos (301)

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamil Nadu Electricity Board [Tneb] — transfer of eb high voltage line going over my house [Resolved]

 Dhanabalan Kamalakkannan on Jan 21, 2019
Respected sir i live in thanjavur i have submitted abt this high voltage line going over my new house in eb office they asked to pay fee of rs45000 and 5000 for jcp. I gave it to them next day they said they will fix the issue in 10 days all this incident happened in the month of november still now they didn't take any action if ask any question about progress they replied harshly we are yet to perform house warming function for my house because of this. Please help us....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — meter reading and bill generation

 varsh1889 on Jan 19, 2019
My name is varsha and my house address is #3 pari street kalakshetra colony, besant nagar, chennai-90.
My tneb consumer number is [protected].

Please take note of the following complaints and do the needful at the earliest.

1. I did not receive the bill in advance on email or on my phone. After the due date for payment passed, someone is standing outside my house saying i dint pay. How am i supposed to know a bill was generated without any intimation?

2. How did you generate the bill without taking an accurate reading??
No one came home...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — transmission post-damaged

 Gopikannan Gunamoorthy on Jan 18, 2019
Dear sir
I have saw the transmission post is got damaged near to my land, transmission line service no is 227, location is chennangkuppam, land owner name is ramasamy, kindly rectify the same so that it will save many lives. Lots of peoples are roaming around the post if post breaks it will affect the surrounding peoples

This is for my personal interest to share the issue to save the lives, it has not intended to complaining the eb.

The address of the eb is
P. K. Puram,
Pin-632209,
Tamil nadu...
Complaint comments  Read comments [1]Complaint category Other

Tamil Nadu Electricity Board [Tneb] — power theft for 18 years

 1zxcvbnm2 on Jan 18, 2019
Power theft for 18 years for home appliances like fridge, mixi, grinder, tv, fans, lights.

Power theft by
Chettiyaar (A) sellamuthu
Slo kulan vaariyaan
Near mooppanaar paattappan kovil
Vellaalagundam
Vaalapadi tk
Salem dt
636111

Sir,

Above the person chettiyaar (A) sellamuthu
Slo kulan vaariyaan has been stealing electric power for 18 years for his house home appliances like fridge, mixi, grinder, tv, fans, lights. And also the electric wire for stealing is passing through the common way. Offen...
Complaint comments  Read comments [2]Complaint category Home & Garden

Tamil Nadu Electricity Board [Tneb] — power failure due to either low voltage or high voltage. heavy fluctuation - reg

 Le3la on Jan 16, 2019
Respected sir,

I am mrs leela residing at 38/111, p. S. Sivasamy salai 2nd street, mylapore, chennai 600004..

My service three nos[protected],[protected] and[protected].

On 01.01.2019 while watching tv, due to high voltage i. E 440 volts my both tvs got repaired. I have spent nearly 5800 due to high voltage. I didnt realise the high voltage. Suddenly happened i didnt know what to do at that time. Later eb people came and reported that the neutral fuse carrier is.in loose connection then they set right the problem and after 20 minutes we...
Complaint comments  Read comments [4]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — regarding roads and street lights

 Bavuddin basha on Jan 15, 2019
Hello sir/madam
Im living in no 6 madapathy siddayan street walajapet (632513) vellore district
The streets has very damaged roads where a bike can go only in 5 kmph the road was newly implemented in 2010 now almost 9 years and the same roads
Please take some action and give us a new road system

Because more then 4000 families live here
And the street lights are very dim and old yellow lights please change that to newly upgraded led lights

The area is the heart of the town and its in municipality limit...
Complaint comments  Read comments [1]Complaint category Other

Tamil Nadu Electricity Board [Tneb] — street light not worked

 Ayyas Abdul on Jan 14, 2019
I am ayyas residing gm nagar, pallivasal street, byepass road ukkadam, coimbatore.

In my street for past one month street lights are not working. We are too much struggle, childrens and old peoples are fear in the street, thiefs can use this oppertunity to chain snatching, kidnapping or even robbing. So plz make arrangements to check the connection and change the bulb.

Details: cz ward :74 sb 55 (760)...
Complaint comments  Read comments Complaint category Municipal Corporation

Tamil Nadu Electricity Board [Tneb] — need refund of bill payment

 fmnazru on Jan 12, 2019
Dear sir,
Today i tried to pay eb bill online thru net banking but every time i received message in negative, so i repeat this for 05 times. Suddenly i had a doubt and checked the https://www.tnebnet.org/ transaction status in that i found that my five transactions showing "bank approval awaited". Today is saturday i am worried that may be on monday they[bank] will cut my money five times instead of once. Please help me fix this problem....
Complaint comments  Read comments [1]Complaint category Utility Services

Tamil Nadu Electricity Board [Tneb] — energy theft

 Kasthurirangan C on Jan 12, 2019
I reported the issue to local office back in jan 2017 and send the email to on 07/01/2019 to ceapts@tnebnet.org ; flyingsquad@tnebnet.org

I am co-owner of the property 20/11 kesavaperumal sannathi street, mylapore, chennai 600004. I reside overseas and in my absence, there were lot of violation done by the co-owner c. Venkatesh, one such is an inappropriate use of domestic power to the unregistered shop, in which he does the dtp work too. I sent the clips with the light lid on the shop too for evidence. I don't see any action on this. Day by day his violations were increasing. He...
Complaint comments  Read comments Complaint category Utility Services

Tamil Nadu Electricity Board [Tneb] — excess electric bill and fine amount against meter no:sm-991.

 Vinith Kumar T on Jan 11, 2019
From,

K. Thamarai selvan
1/762 sivaganan puram,
Ramanathapuram,
Ramanthapuram -623503

To

Tamilnadu electricity board[tneb],
Ramanathapuram,
Ramanathapuram-623503

Dear sir,

I am writing to point your attention towards the above-noted subject. Recently i have received the bill for november 2018, which is much higher than my usual bill amount. This concerns me a beat since last three months electric bill reader told to consume less than 100 units in this service. So i thought that less...
Complaint comments  Read comments [1]Complaint category Other

TNEB — electricity

 sivasakthi3128 on Jan 7, 2019
My eb meter is not working for the past 1 year. I have given complaints repeatedly but of no use. I have been charged heavily around 3000rs. Per month by default. I couldnt pay my bills since its too high, eventhough i have paid past 2 months bills. This month again i am fighting with them for reducing the bill. They are not replacing the meter saying that new meter is not available.
Kindly resolve my issue. Get me a refund of excess amount i paid during this period and replace my eb meter....
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Tamil Nadu Electricity Board [Tneb] — power shutdown everyday

 Yoodo Buzz on Jan 7, 2019
We belong to puliangudi located at sivagiri taluk and tirunelveli district.
In our town we often face power shut down, i run a business and am getting affected by this very often.

The basic only not fulfilled which brings a pain factor. Kinldy look into it sort it out in a best time duration that would help to better strive here.
Thanks and regards,
Divya...
Complaint comments  Read comments Complaint category Business & Finances

Tamil Nadu Electricity Board [Tneb] — unable to pay online, but wasn't able to pay online till nov

 sharon pearl on Jan 6, 2019
Consumer number:[protected]

When i went to pay electricity bill online, i'm receiving the error: incorrect / invalid customer account

I've entered the correct consumer number, still unable to pay my bill. I also tried to pay through paytm, still i'm not able to pay

Please help in resolving this error and enable my account to pay online.

Please contact me at pearlsharon1@gmail.com...
Complaint comments  Read comments [1]Complaint category Utility Services

Tamil Nadu Electricity Board [Tneb] — electric post very dangerous condition.

 Mahesh Maha on Jan 5, 2019
Dear sir,
Our native place of tami nadu state, thiruvallur district, perumalpattu post. Vepampattu tneb department control unsafe condition - electric post very dangerous condition. Street situation is bad electric post no 56. Maruthi nagar, railnagar, last week have met an accident thru current shocked and my leg are legment not able to walk, already morethan time informed to tneb dept. But govt representative not responded & no taken for action. Note - one more addition post in near by the same places. Future days anything issues for created in public but responsible for govt. Pls necessary...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — meter not functioning

 Jagadeeswarapandian on Jan 3, 2019
My service no is[protected]. My name is ga. Jagadeeswarapandian, d. No. 3, ramalinga adigal street, chitlappakkam, kancheepuram first. [protected]. My house meter is not functioning properly for the past two months. I have made complaint in writing to a. E., in person and by regd post and also to the govt. Whats app but no response. For defective meter they put average and charge heavily. Meter is not replaced...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — reconnection

 Suresh Govind on Jan 2, 2019
I have properly paid electric bill every periods last one year before i make new home that s why i temporarily disconnect with tneb officials currently i was compete my home construction my father ask to give re connection but tneb officials informed unwanted things unexpected re-connection procedures pls do the need full currently i am in out of station my father need help that s why i entered here...
Complaint comments  Read comments Complaint category Municipal Corporation

Tamil Nadu Electricity Board [Tneb] — pole fall down past 7 months

 skavithanagesh on Jan 2, 2019
Tamil nadu electricity board (Tneb) post problem — post totally damaged and no power during my motor shed past 7months

Dear officers,
First, is this complaint would be taken care?
We are from below address facing no power during past 7 months (Minimum) and post was totally damaged and fall down. (See the photos),. Since from 7 months. We conveyed same to village superiors. But no action.

Request: if so please cut total power to our line and connect other line.
So please be actionable at earliest.

Now now cultivation from my...
Complaint comments  Read comments [1]Complaint category Home & Garden

Tamil Nadu Electricity Board [Tneb] — no proper service from the tneb ketti valley ooty

 Karthikeyan Balraj on Jan 1, 2019
There is no proper service in our area. Once the power is gone they are not even taking care of it..in morning times also they usually don't do anything and the power cut leads to 2 to 3 hrs maximum. It normally goes in the evening were childrens are not able to study and also usually in the morning times were childrens are not able to go to school.. It makes a day very hard.. We have more than 10000 houses.. Schools, colleges, everything but no use none is taking any further action regarding this please help us taking some further actions on the following

Eb office and the address...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Tamil Nadu Electricity Board [Tneb] — meter reading defective

 Senthilkumar Muniyan on Jan 1, 2019
Hello,

My consumer number is[protected]
Consumer name: senthilkumar muniyan
Consumer address: 72/1 b31/fd temple town t. Malai village

In sep and oct month i have paid rs.320 as eb bill, but meter reading remain same, because i was not used my home. Please reverse my paid amount to source of payment received from my credit card account.

/senthil m
+91 [protected]...
Complaint comments  Read comments [2]Complaint category Utility Services

Tamil Nadu Electricity Board [Tneb] — no electricity from 31st december 2018

 Arunachalam PS on Jan 1, 2019
I am from bheemanagari village[protected] and comes under thovalai tneb. We don't have electricity in certain areas from 31st december 2018. We have been trying to get in touch with them and there is no response. Please rectify the same.
Most of the houses in the village were facing problems from yesterday. Kindly rectify the issues without any delay....
Complaint comments  Read comments Complaint category Home & Garden

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