Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
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1846
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Webpage:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1634
down
752

Customer satisfaction rating
1%
Complaints
1846
Pending
0
Resolved
18
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamil Nadu Electricity Board [TNEB] — poor service - negligence

 Ganesh K Chandran on Jan 13, 2018
Residing @ washer varadappa street, new washermanpet, chennai 600 081... There is no power supply since last night from 10 pm.. (Comes under tolgate eb office)

Did inform the issue in the chairman cell last night but response wasn’t great..

And not to our surprise concerned turned up to arrest the issue only this evening but seemed disinterested in work from the beginning.. And left saying it can be fixed only by tomorrow..

Escalated issue to a. E for prompt action but failure... And trying his number again for follow up but no response.. Again not...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — very poor response

 Ganesh K Chandran on Jan 13, 2018
Residing @ washer varadappa street, new washermanpet, chennai 600 081... There is no power supply since last night from 10 pm.. (Comes under tolgate eb office)

Did inform the issue in the chairman cell last night but response wasn’t great..

And not to our surprise concerned turned up to arrest the issue only this evening but seemed disinterested in work from the beginning.. And left saying it can be fixed only by tomorrow..

Escalated issue to a. E for prompt action but failure... And trying his number again for follow up but no response.. Again not...
Complaint comments  Read comments [2]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — eb meter display issue : excess billing

 skarthi123 on Jan 13, 2018
Hi,

We are having a electricity meter display issue, submitted a request for correcting the same.
But the billing seems to have got generated in excess. The current bill amount mentioned as 4156/- in compared to the previous bill amount of 2704/-.
Would like to know how the current bill amount got calculated due to meter display issue.

Name : s. Karthikeyan
Consumer no: [protected]
Mob # - [protected]


Please do the needful at the earliest.

Regards,
Karthik...
Complaint comments  Read comments [1]Complaint category Other

Tamil Nadu Electricity Board [TNEB] — frequent no power supply

 Susrutha Karthik on Jan 12, 2018
Hi i'm karthik from thoothukudi. My eb no is[protected]/[protected]. I'm running computer center. There is frequent power cut to only my eb line from post. There is power supply to others. When checked the neutral line gets cut from post line man says.. I complained many times but this problem occurs repeatedly. As i'm running business i need proper power supply. Kindly take proper action....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

TNEB — no proper response from eb office authorities

 V. Sivanandam on Jan 11, 2018
Sivanandam V
Sc No :[protected]

The mentioned Sc.No meter was changed from analog to digital and since from then the reading shown is faulty. it is serviced for a 5 hp bore motor which runs for a maximum of an hour with average consumption of 5 units daily but the consumption amount shown at the time of bill payment is too high. It's almost doubled everytime and we even complained many times to the E.B office and they don't respond properly and speak awkwardly. They confessed that it's their mistake and this won't happen surely for next time and requested us to pay 16,...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — my digital meter is not working

 lalsekar on Jan 11, 2018
Happy new year
I am s sekar residing at "j. B. Illam" old no 7/2 new no 13 yemi street
Pursawalakam chennai 600 007
My service no : 151 050 93 comes under ae oty
When the staff came on 10 1 2018 to take the reading it has got struck and the display system is blank. Hence kindly depute your technician/s to replace the same with a working one at an early date

Your priority and immediate attn is highly appreciated...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — change place of street pole

 Sarsara on Jan 11, 2018
I k saravanan am working in the army. Presently my bettalion is in chennai my native is krishnagiri district, bargur taluk, sigaralapalli village my home is located there only.
Few month ago bargur electric board staffs single phase wire connected to another street pole without our permission when we are in chennai it's over on my valuable plot. Now plan to built home there, now that area few people do not allow to few feet move pole from there. Them relative also working in bargur eb department with strong support lineman&few staffs.

What can i do?
Please help me sir
Complaint comments  Read comments Complaint category Credit Cards

Tamil Nadu Electricity Board [TNEB] — meter reading very high

 sprabhakaran10 on Jan 10, 2018
Hi sir,

My house electricity bill recent 3 months suddenly increased, but we don't use high voltage electrical equipment, please check and resolve our problem, december month electric bill is 3034rupees. Plesea check our meter. Really not possible this high amount of bill my house. I deeply request to you solve my problem.

Thanks®ards
S. Prabhakaran...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — proper power connection not available/ e b box setup

 cpsamkumar on Jan 9, 2018
C p samkumar ccevp
Old no19 new no 42 சுதந்திர நகர் 4வது தெரு லாயட்ஸ் சாலை திருவல்லிக்கேணி சென்னை 600005

நான் மேலே குறிப்பிட்டுள்ள முகவரியில் வசிக்கிறேன்
கடந்த மூன்று ஆண்டுகளுக்கு முன்பு தரை அடி மின்சார இணைப்பு எரிந்து விட்டது ஏன்று தர்காலிகமாக...
Complaint comments  Read comments [2]Complaint category Insurance

Tamil Nadu Electricity Board [TNEB] — name correction and address correction

 schaitu2003 on Jan 9, 2018
Dear sir/madam,
In eb my name has wrongly entered, please make it correction.

In name correction : instead of s. Raveendra chaitanya it is mentioned as s. Raveendra chaithanya

In address correction :
1. Instead of vasanth garden, it is mentioned as vasantham garden
2. Instead of chinna elasagiri, it is mentioned as chnna elasagiri
3. Pin code is 635126.

Please do the needful....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — double payment towards tangedco

 SelvaVinayagamEN on Jan 9, 2018
I had a made a payment of rs.155 towards tangedco via online on dec 8th and i got a mail stated tha payment not approved from tangedco. So i made repayment of rs.155 towards tangedco via online and it was successful. When i contacted the bank for the refund amount for the rejected transaction they have provided the details that the payment was successful for the rejected transaction from the bank towards merchant and provided prn number and asked to communicate with the merchant. Kindly provide me further details regarding the transaction.
Prn:[protected]
Consumer no : [protected]...
Complaint comments  Read comments Complaint category Other

Tamilnadu Electricity Board — lt line wan to shifted

 G.k.samy on Jan 9, 2018
I constructed new house. I have a temporary connection 07 [protected]. My house occupied my plot layout perfectly.in lt line passes very nearest to my house and it will very dangerous and hazardous for human life. I submit one application and one stampduty document for the expense of shifting line by sidearm fixation 45 days before. Till then office not take any action to rectify the problem.
It's very dangerous human life....
Complaint comments  Read comments Complaint category Electronics & Appliances

Tamil Nadu Electricity Board [TNEB] — digital meter

 Govindasamy Jeyashankar on Jan 6, 2018
Dear sir/ madam,
In my house tneb people fixed digital meter around 1 year before. Now recently tneb people asking deposit of rs.1800 for that digital meter. Is it true or fake or something else? Kindly please reply for my doubt?
Thank you in advance and waiting for your reply. Your early reply will be highly appreciated. You are the only source for solving this issue.
Regards...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Tamil Nadu Electricity Board [TNEB] — service wires frequently damage and too low

 dca5754 on Jan 6, 2018
Dear sir
The transformer no: ss-ii, thandhavilai, pole# knr-40, moolachal, kanyakumari dist, during the recent storm, the electric pole f-ii, 3 became bent and service wires have come too low, it is severe hazard for vehicles and pedestrian/ children moving below, recently one live wire broken, complaint was already registered, no enough action taken so far. Please take necessary action before any incidents.
Thanks & regards
Vijayan
Ph: [protected]...
Complaint comments  Read comments [1]Complaint category Utility Services

Tamil Nadu Electricity Board [TNEB] — wrong reading taken without coming to customer home

 Kuravi Bhikari on Jan 4, 2018
Dear sir,
Iam kuravi bhikari staying in mohan nagar, vepampattu do here by complaining that with out coming to customer home taking wrong readings & after that they are disconnecting the line from the home. It's very painful that my 20/9/2017 reading was 9350 units as of now is (4/1/2018) is 9911 units so total 561 consumed in 100 days. But they billed 600 units as of on[protected]. How can it possible. Pls explain. I have no current in my home. Secondly iam paying every time through online. The bill is updating after due date, how can i pay with out online reading neither they coming to...
Complaint comments  Read comments Complaint category Family & Relationships

Tamil Nadu Electricity Board [TNEB] — wrong meter reading taken

 K. Kamaraj on Jan 3, 2018
Because of wrong meter reading taken by eb officials bill produced with the huge amount.in the online tamilnadu eb website after registered complaint on 20/12/2.17 till now not corrected. Date of dealing is crossing shortly. Action not taken till date correct meter reading. By comparing previous summary. Needs to be changed for payment process within the deadline....
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — inhumane behavior by the meter reader

 pillayar77 on Jan 3, 2018
On january 3rd around 1:20 pm a female meter reader visited the home where my parents both above 70 years, and with physical challenges reside. The street she was at was avvaiyar st, gandhi nagar, oragadam, chennai 600053

She spent exactly two minutes at the house.in that time, she wouldn't wait for my aged father who is bent over from back pain to get back into the house and fetch her the eb card. She waltzed off to the house across the street leaving my father anxious that now either him or my mother has to drop everything they were doing and run after her who is about 1/3 rd their...
Complaint comments  Read comments [1]Complaint category Utility Services

Tamil Nadu Electricity Board [TNEB] — reg: rectify to the default of my home main box (to) street light eb service number is 224008601

 naiksampathkumar on Jan 3, 2018
Sir,
I kind inform to your knowledge that my house main meter line is connected with our street line post that line is often disconnected such as loose connect so, many bulbs was fussed and many times power off into my home. So, i informed this issues to eb customer care centre at thennur office eb customer eb service number is :[protected] by my cell number is [protected] at morning 7.30am. But, till onwards, they were not appeared this compliant and not try to cleared that default till now. So, again i lodged a reminder complaint registered in the your eb grievance website for kind knowledge...
Complaint comments  Read comments Complaint category Home & Garden

Tamil Nadu Electricity Board [TNEB] — eb online account summary detail issue

 manitenkasi on Jan 3, 2018
Not able to access my tneb service through online.
I have maintained my eb service through online. Recently for 6-7 months period i am not able to access or check my eb service account summary through online. I have received the message as "services are temporarily not available"

What is the meaning for this message?
What steps i have to taken for access my eb service through online?...
Complaint comments  Read comments [1]Complaint category Other

Tamil Nadu Electricity Board [TNEB] — new replacement for damaged eb meter - consumer no-061170150390

 sridaranc on Dec 30, 2017
Dear sir,
We have paid every 2 months once is huge amount of bill because of the damaged eb meter. Having this problem last 3 months, till now can not fixed, so i have paid which is the last paid, i have paying that much amount till now. Last few months we never be used. Because we not in my house we went for vacation. Please fix this as soondear sir,
We have paid every 2 months once is a huge amount of bill because of the reason is damaged eb meter. This meter have been replaced few month back only right now i am having this problem last 3 months, till now can not fix it, so i...
Complaint comments  Read comments Complaint category Other

Recently Discussed

1 hours 23 minutes ago
Tamil Nadu Electricity Board [TNEB]
very poor response
1 hours 39 minutes ago
Tamil Nadu Electricity Board [TNEB]
poor service - negligence
2 hours 0 minutes ago
Tamil Nadu Electricity Board [TNEB]
eb meter display issue : excess billing
20 hours 55 minutes ago
Tamil Nadu Electricity Board [TNEB]
frequent no power supply
3 days ago
TNEB
no proper response from eb office authorities

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