[Resolved]  TNSTC — Re-introduce the cancelled bus / Modify the timings

I am frequent traveler in SETC from Bangalore to Tirunelveli and Tirunelveli to Bangalore. Recently I came to know that Route No: 874 UD is been cancelled which starts in Bangalore at 5PM.

This was running in a convenient time and most of the time reaches Tirunelveli before 6 AM. Stopping this service is forcing people to travel in the private buses. So kindly reintroduce this service again or modify the time of route no 873 (Udangudi) instead of 4:30 PM to 5:30 PM and convert this service as High way Rider so as to reach Tirunelveli before 6 AM. Most of the offices gets over by 5 PM or 5:30 PM and the buses which is starting before 5:30 PM are not very much useful to the common public who wants to travel from Bangalore.
2) This bus which was starting from Tirunelveli at 6 PM is also cancelled. Any bus which starts later than 6 PM will not help the people who want to go for duty. Kindly re-introduce route no: 874 or modify the timings of route no 873 to start from Tirunelveli at 6:30 PM and reach Bangalore before 6:30 PM.
3) Opening for online – booking to public will be very helpful and reduces the rush and the manpower in the reservation counter. This also helps SETC to plan and introduce special services during festival season.
4) Kindly introduce another boarding point near St. John’s Hospital at Bangalore similar to the Electronic City boarding point.
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Aug 14, 2020
Complaint marked as Resolved 
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