Tamil Nadu State Transport Corporation [TNSTC] Customer Care
Tamil Nadu State Transport Corporation Ltd
Customer satisfaction rating: 1%
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1588
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Tamil Nadu State Transport Corporation [TNSTC] Customer Care

Tamil Nadu State Transport Corporation Ltd

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Head Office, Thiruvalluvar House, Pallavan Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

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1007
down
389

Customer satisfaction rating
1%
Complaints
1588
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0
Resolved
16
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Tamil Nadu State Transport Corporation [TNSTC] related photos (297)

Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Tamil Nadu State Transport Corporation [TNSTC] — bus to madurai

 V R Chandramouli on Aug 20, 2019
I have booked tickets for me and my friend to travel to madurai on 20/8/2019 at 10.30pm bus. We reached the koyambedu bus terminus by 10pm and on enquiry it is found that 10.30pm bus had already left the terminus, which the time keeper is unaware. The staff at the time keeping is also not supportive and was very rude. After much effort finally we are asked to take 11pm bus....
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — cheap behavior of bus driver

 Murali1970 on Aug 20, 2019
Hi sir

My wife was travelling from coimbatore to erode on 20/8/19 7 pm through a tnstc bus. She is sitting on the front seat behind driver. During the travel driver was constantly spitting through the window which splashes on my wife and fellow passengers. When she warned the driver for his action, he asked to close the window and continue spitting.

This causes serious mental stress for my wife and she was completely in distress throughout the 2 1/2 hrs journey.

The bus number is tn 33 n 3223. Even conductor was aware of the incident and took no action...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — corrupt practice of the tnstc bus conductor:-

 Suresh Palaniappan on Aug 19, 2019
Sir/Madam,
I would like to bring to your notice the hardship that I underwent on Aug 15, 2019 while traveling from Karaikudi to Tanjore in TNSTC (Kumbakonam). Bus number TN63 N1956.

I requested for 3 tickets to be issued from Karaikudi to Karanthai (Tanjore).

The conductor of the bus issued 3 tickets for Rs. 70/- & 3 tickets for Rs. 12/- (Total Rs. 82/-)for Tanjore only. When I insisted for tickets upto Karanthai, the conductor did not bother about it. I gave Rs. 500/- for which the conductor did not return the change.

Upon arrival at Tanjore,...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — refund of bus ticket cost

 harithoovat on Aug 18, 2019
I have booked a ticket for my son from gudalur (Ooty) to coimbatore for today 12.8.2019. But the bus was cancelled by the department without any information.. I request you to refund my ticket cost at the earliest.

Pnr t 28781596
Date of journey 12.08.2019
Service start place - gudalore (Ooty)
Time of departure 13.00 hr
Class of service ultra delux
Pickup point gudalore (Ooty)
Service end place kanyakumari
Passenger end point coimbatore
Trip code 1300gulkak
Route no 664eud
Seat no 24
Passenger name athul...
Complaint comments  Read comments [2]Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — mtc started begging in the name of charging the electrical items while travelling in chennai local bus

 Baseer Khan1 on Aug 17, 2019
We have traveled from tnagar to taramani on 17/08/19. We have been charged an extra ticket for the ceiling fan.in m7 bus, the conductor asked to take a ticket for newly bought ceiling fan. They are charging for all electric items. Thank god, he didn't saw my mobile are else he might have charged for the same.

Mtc m. D started begging from passengers in name of charges....
Complaint comments  Read comments Complaint category Unauthorized charges

Tamil Nadu State Transport Corporation [TNSTC] — about bus driver

 sushmita palanisamy on Aug 17, 2019
The bus driver of 20a, tn 38 n 1928, during his morning trip btween 7- 7.30 when he was near neelambur his phone got switched off n he tried removing the phone battery n refixed the battery and switched it on when he was driving. He didnt mind that there are people inside and it was a highway. He is also arrogant to the passengers. Kindly take due action on him and make sure such carelessness never gets repeated.
In concern of public.
Thank you...
Complaint comments  Read comments [1]Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — absence of person at the workplace for hours

 mahendra gokul on Aug 15, 2019
I am from ambur. I have applied for bus pass and i asked to receive it on 15th of august. I visited the ambur branch which is responsible for issuing the pass. But in surprise there is no one in the booth... At 11:30 noon i asked one person (Broker) who said that he went for lunch and asked me to come at 3 pm. I again visited @3.30pm but no one is there. Now i am standing here and lodging the complainant. Being a govt. Servant, these people are not doing their job correctly and greeting paid with lumpsum of salary. I hope action will be taken...
Complaint comments  Read comments [3]Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — huge luggage in passenger bus

 Ubey Bala on Aug 14, 2019
Am traveling to madurai from hosur, bus route no 480-a. Bus stated from hosur by 9pm. Exactly in one hour bus crossed krishnagiri toll gate, after that turned in other route and stopped. There was huge load added in bus which looks like sweets and some food items every bag must be more than 15-25 kg. When passengers argues to conductor and driver they slowly started vehicle. Loading person (Porter) telling they are not disturbing public.. But in bus entirely 15-25kg bags kept in standing area. And using wrong and unwanted tamil words and telling passenger doesn't have rights to ask this question.....
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu State Transport Corporation [TNSTC] — complaints against driver and conductor of

 Marypriyanka on Aug 14, 2019
Respected to higher officer,
Myself mary priyanka. Yesterday i was traveled from virudhachalm to bangalore, the bus no of tn-32, n-4363. During the time time of journey i had sexually abused by a stranger drunken men at 12 mn. Immediately i informed to conductor and driver, while they didnt even listen my words. I was cried lot, then i had reached n d bangalore by 4.30am while i given verbal complaints to d vizhupuram head officer. He said, he wil convey my complaints to d vizhupuram office... So, here the irresponsible driver and conductor should be punished, based on the indian laws.....
Complaint comments  Read comments Complaint category Sexual Abuse

Tamil Nadu State Transport Corporation [TNSTC] — regarding conductor behave cheap

 Kannan Neduncholan on Aug 13, 2019
My fiancee was traveling from chidambaram to Salem(TN29N2977) . A man with his Son boarded the bus were standing since they had no seats. At the next stop when few women got down they sat in the ladies seat. The man has inquired the driver and conductor if it was ladies seat but they said it is not. So he and his son sat in 2 different ladies seats even while few other women were standing. The women already seated were not asked before the men sat. Even I tried to contact tnstc customer care but they didn't respond.. It is very critical issue.. We hope you will take necessary action against conductor...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — I am complaining about the bus timings and routes

 Aarthi.R on Aug 13, 2019
There is no proper bus available to various route in keelkattalai depot. From keelakattalai to thiruvanmaiyur past 50minutes there is no bus today this happening daily and the buses coming from tambaram passes through keelkattali (V51) are maximum going only to velachery. There is no straight route buses to t. Nagar. Then why you cancelled the m45 bus straight route from keelkattalai to t. Nagar. If there is proper bus with proper route not available in keelkattalai then why the big bus depo is situated? No buses in the depo available except m18c and s74....
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — complaint against conductor

 Maanis on Aug 11, 2019
I'm maanis i took bus from ukkadam to thudiyalur bus no 4.. Tn 38n 2244...

Bus conductor name : thangamani

Bus timing 12.30 from ukkadam... Bus conductor is very rude to the passengers... When someone ask about the bus timings or any doubt about bus stops he replying irrelevant answers with rude manner... Very bad experience..

Kindly note the issue and warn the conductor.....
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — bad behaviour of ticket collector

 Srijesh Chandra on Aug 10, 2019
Dear sir

I m srijesh residing in kerala state palakkad district and i m working in bharti axa life insurance company ltd palakkad. I used the setc bus running from palakkad to coimbatore and i got seat i'm waiting to get my ticket. I'm not going to coimbatore, my stop only 3 stops from the starting point. The ticket collector came and tell me to get out from the bus and i asked what's the reason. He replied me that people who has taken taken ticket to coimbatore was standing and u r sitting like a king... And he make to to stand there. I am very sad to say that i feel really shame...
Complaint comments  Read comments Complaint category Law & Civil Rights

Tamil Nadu State Transport Corporation [TNSTC] — non stopping at stages

 mowli danan on Aug 10, 2019
On 10th aug 2019, 0100 and 0115 hrs tn45 n3881 and tn45 n4030 from salem to trichy express bus conductors were refused to stop on puduchatram. I asked corporation office on salem bus stand and told me that puduchatram stage for stop is there. I request you kindly to take strict action against those conductors for not stopping bus on puduchatram. We asked conductors to just stop on bypass itself still they refused....
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — inconvenient buses from perungudi to guindy

 Anuday on Aug 8, 2019
Hello sir, my name is anusha am the passenger where i am traveling from perungudi to guindy daily to office facing problems that am not getting 19g buses even though m119 bus is coming from perumbakkam we are not getting in sufficient buses daily so many people's are traveling but we don't have availablity of 19g bus where it is convenient to go guindy.. Please do favour and take this small request from my end and awaiting for positive response. Daily so many ladies are facing problems where many people's are there in the same timings we are not getting buses conveniently and please make an availablity...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — extra charging of bus ticket from mannivakkam to kanchipuram they are giving ticket fare from tambaram

 Balaji5 on Aug 7, 2019
Bus route no 79 - tambaram to kanchipuram (Tnstc)

Extra charging of bus ticket from mannivakkam to kanchipuram

Conductors are charging tickets from tambaram like wise while

Comimg from kanchipuram, they are charging ticket up to

Tambaram, i had got down in mannivakkam, but paid up to

Tambaram

Kindly make neccessary action to charge from the boarding point to travelling point....
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — regarding bus conductor

 Ajith Uthayakumar on Aug 6, 2019
Today i've travelled namakkl to paramathi by TNSTC bus charge of 12 INR i've given 100 INR but conductor didn't returned change of 88 rupees when i asked fir the change he replied me to will give you later but when i met my destination he rushed me to take down me from the bus. So need justice. I did not noticed his name but i've attached the ticket so please take this to consern person...
Complaint comments  Read comments [1]Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — misbehaving conductor

 Balazy on Aug 6, 2019
On 06/08/2019 9.45am salem junction to salem old bus stand route bus 13 lss (Tn30n0447) conductor was misbehaving to the passengers and shouting in unnecessary words. That was hurts me and everyone. Please teach to the conductor how to behave infront of passengers and dippo manager too. Take action against that conductor. Please do the needful sir....
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — perundurai passengers request

 Kumar covai on Aug 6, 2019
Dear sir, in night night most of the passengers are suffering due to non availability of perundurai buses. Covai & tirupur bus operators and time office management staff are not responding the passengers request also every one said try tirupur busses and covai buses like this. This is happening all the time. Kindly look in this and save passengers....
Complaint comments  Read comments Complaint category Other

Tamil Nadu State Transport Corporation [TNSTC] — complaint for negligence of the bus driver and conductor for not stopping at bus stop

 Pravin Paeds on Aug 5, 2019
I am a passenger travelling from namakkal to salem on 5-8-19 in bus no:tn 45n2002. It started at namakkal around 7pm. I have to get down at junction main road, salem.. The bus driver and conductor were very rude when my destination where i have to get down arrived.. They just slowed the speed of the bus in the centre of the road and forced me get down without getting the bus stopped in bus stop. I haven't noticed the name of the driver and conductor.. This would sometime result in accident too. Kindly take necessary action against both conductor and driver. My contact number is [protected]....
Complaint comments  Read comments Complaint category Public Transportation

Recently Discussed

2 days ago
Tamil Nadu State Transport Corporation [TNSTC]
absence of person at the workplace for hours
2 days ago
Tamil Nadu State Transport Corporation [TNSTC]
refund of bus ticket cost
6 days ago
Tamil Nadu State Transport Corporation [TNSTC]
huge luggage in passenger bus

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