Tamil Nadu State Transport Corporation [TNSTC] Customer Care
Tamil Nadu State Transport Corporation Ltd
Customer satisfaction rating: 1%
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1087
COMPLAINTS

Tamil Nadu State Transport Corporation [TNSTC] Customer Care

Tamil Nadu State Transport Corporation Ltd

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Address
Head Office, Thiruvalluvar House, Pallavan Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

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580
down
248

Customer satisfaction rating
1%
Complaints
1087
Pending
0
Resolved
10
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Tamil Nadu State Transport Corporation [TNSTC] related photos (188)

Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Tamil Nadu State Transport Corporation [TNSTC] — failure in time management

 Béńí Røźaríø Rj on Jul 16, 2018
I am a employee in a company. My home is in center of madipakkam. S 12 is a route bus from kilkattalai goes via velachery. But it is not maintaining it's timing. This makes me to spend more timing on waiting in bus stop. While all other small buses are doing good in routine work. This certain small bus S 12 is failing to do. Many will use and believe if it is regular and good at time management....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu State Transport Corporation [TNSTC] — regarding inhumane activity of karuthi bus conductor ...

 nagappan c on Jul 16, 2018
16.07.2018 அன்று திருப்பத்தூர் ஒன்றியம் கீழச்சீவல்பட்டி செல்வதற்கு அதிகாலை 4:00 மணி கமுதி பேருந்துக்காக காத்திருந்தோம்..பேருந்து வந்தது ஆனால் நடத்துனர் பேருந்து கீழச்சீவல்பட்டி செல்லாது BYE PASS வழிச்செல்லும் என அதிகாலை 3:30 மணிக்கு காட்டுபாவா...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — seat reservation by tnstc conductor and driver in gudalur (ooty)

 madhan24071984 on Jul 15, 2018
Whenever i am getting the bus in Gudalur (Ooty) many seats are reserved by TNSTC employees in Gudalur bus stand. Especially from Gudalur to Erode or Coimbatore trips. Though we are going earlier, many seats are being reserved by conductor and driver by putting bags and other things. They are getting money from the well-known people for these reservation. Kindly take severe action on these type of renegade staff....
Complaint comments  Read comments Complaint category Education

Tamil Nadu State Transport Corporation [TNSTC] — setc booking and message service

 Komala G on Jul 14, 2018
We booked a ticket to Salem on 14th July 2018 just few hours before our travel... We never received sms for the same and didn't have time to take print out... When we reached the bus station, the bus drivers n admin people didn't accept the id proofs booked for the corresponding passenger... They were very rude and didn't cooperate or help us in sorting the issue... Most of the other transportation services have gone paperless while SETC still needs a printout n doesn't send sms properly. Horrible service....
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — complaining about not giving priority to less travelling distance passengers

 Prawinbharathi@007 on Jul 14, 2018
Sir i want to go to Sriperambudur byepass, all those bus which goes to arcot also crosses the Sriperambudur byepass, but all those drivers, conductors and hogher authority persons also dont permit us to avail those buses as they say that these buses wont go there and refuse us to stay away and use other comodity buses like kancheepuram etc, i dont know why they are not giving us proper recognization to us and criticising us, please take necessary action against those concern people sir...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu State Transport Corporation [TNSTC] — tnstc regards

 Deeparaja Palanisamy on Jul 13, 2018
இன்று (13-ஜூலை-2018) வெள்ளிக்கிழமை TN 38 5611 என்ற பேருந்தில் இரவு 9.15 மணிக்கு பொள்ளாச்சி பேருந்து நிறுத்ததில் ஏறினேன். நான் பூலாங்கிணர் பிரீமியர் மில்ஸ் பேருந்து நிறுத்தத்தை சார்ந்தவன்.பேருந்து உடுமலைப்பேட்டை வரை செல்லும் பேருந்து. எங்கள்...
Complaint comments  Read comments Complaint category Travel & Vacations

Tamil Nadu State Transport Corporation [TNSTC] — please educate bus conductors about monthly concession pass

 Vigneshg Vikki on Jul 9, 2018
Mr. Murugan, Bus no: TN 32/ N 3980,
Has Stopped Bus in Vengambakkam, and collecting extra charges from me (1/3 concession pass holder -from Vengambakkam to Thiruvanmiyur) by saying "I will not accept this concession pass and the pass is only valid for Pondicherry to Chennai bus and the pass is invalid for Kadalur to Chennai.

It was the worst experience in my 3 years of travel from Vengambakkam to Thiruvanmiyur...
Complaint comments  Read comments [2]Complaint category Employees

Tamil Nadu State Transport Corporation [TNSTC] — about saidapet bus conductor and driver

 Shinyoptisol on Jul 9, 2018
Transport from gudiyattam to saidapet .Bus conductor name senthil driver name i don't know.they behave harshly to passengers .they use public transport as personal usage.they often reserved seats for few passengers even though it is fully crowded.and they are getting bribe from them .for reserving seats .they use abuse words if we questioned especially girls and women. It occurs often....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tamil Nadu State Transport Corporation [TNSTC] — bus started 15 mins early than boarding time

 Padmapriyat93 on Jul 8, 2018
I had booked my ticket from neyveli to bangalore on
Date :8/7/2018
PNR:Y25328444
Route no : 456 B
Bus Id : V-2005

Paying 322 rs. The boarding time was 22.00 hrs, i was in the bus stand by 9.45 but the people nearby told the bus had just left. The enquiry counter in the CBS bus stand was closed .so I immediately came to Arch gate to catch the bus by the that time it was 10.00 but again i could not catch the bus...

Then i boarded an SETC bus

I paid again for the ticket of rs 455 for which i gave 500 rs but the conductor rejected...
Complaint comments  Read comments [1]Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — driver misbehaviour

 M.c.rajesh on Jul 7, 2018
Dear sir /madam iam m.c.RAJESH from Salem .managing partner in one company.
Right now i travelling in one Erode to ooty bus time 1.45 PM in Erode. I am sitting in front of the bus 2 nd row. Driver came inside the bus and told me don't sit here go backside. I told, driver sir I am suffering from back pain that's why I am sitting here, backside jolding is over so I am sitting here .suddenly driver harshly go backside otherwise, as a driver I drop u in the bus stand, getdown immediately you know who am i, I am a mandram thalaivar whatever I can do .I know law getdown immediately. I am the chief...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu State Transport Corporation [TNSTC] — misbehaviour of conductor

 Rekshu Raj on Jul 6, 2018
Today I was travelling by bus 90A(ukkadam to Donahue) reg.no: TN 38 N 2260 by around 6.00 pm, couldn't note the name of the conductor . He asked me to show my bus pass and I did so. Despite showing him a properly approved government staff bus pass, he humiliated me in front of so many passengers for no good reason. I severely condemn his behavior and I strongly request the higher officials to take action against his unremarkable worst behavior and I do owe an apology....
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — pension enquiry

 Nagarajan78 on Jul 2, 2018
Dear sir,
My father worked as a conductor in tnstc thanjavur branch till 2007. After he retired was receiving pension till the time he was alive. He was passed away on july 2017. Then we were inform the head office to transfer the pension scheme to my mother bank account as per the law. Till sep2017 she received in my father account after that from april 2018 start receiving in her account. Now from october 2017 to march 2018 for six months the pension amount has been hold by the head office. Now i am requesting you to kindly check and do the needful to credit whatever money balance to credit...
Complaint comments  Read comments Complaint category Insurance

Tamil Nadu State Transport Corporation [TNSTC] — poor bus quality

 simon james on Jul 1, 2018
Iam traveling from cmbt to kumuli in a ud bus now, my concern is, even after charging such an enormous fare, can't you provide a decent bus for the passengers?
1) window in jammed condition
2) despite the travel time is 15 hours, no charging point for mobiles.
3) even though so many good hotels available enroute, the crew used to stop the bus at a worst motel, to get commission from them.
4) the bus is very noisy....
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — tn30n1273 - salem to bangalore

 vishwanathan gunaseelan on Jul 1, 2018
Hi,

This is pathetic when you take the bus and you select the sufficient seat to sit. It is conductor choice to fill the bus he can move the single person to another where the person is not comfortable sitting itself.

If a passenger first come first serve condition should get the choice if he wants to move to another place for not rather than conductor forcing him to move to another seat. If the other wants a seat he should wait for another bus to come and get his seat as i did to be comfortable.

Very unhappy with this. Please take necessary steps. Thanks....
Complaint comments  Read comments [1]Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — tn45 n 3636 - bus require maintenance lots of noise during travelling in this bus

 Baskar Sundaram on Jun 29, 2018
Hi sir, this is regarding the bad condition of one of the buses from kulithalai to chennai... Lots of passengers are using this bus in and around area of kulithalai for visiting chennai. Most of them are student's and employees who travel regularly in this bus. But the condition of this bus is not in good condition and lots of sound coming while running... So it deliberately affect passengers sleep and impacts the next day schedule of them... Bus number is tn45n 3636. I kindly request you to take necessary action in order to fix the sound issues which is coming. Thanks in advance! Konjam paathu...
Complaint comments  Read comments [1]Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — complaint about a conductor

 Ananthgopal on Jun 27, 2018
I am traveling to kasi theater (Near ashok nagar in chennai) to ambattur by using public transport. Every day d70 - tn 01 n8351 bus conductor was fighting with peoples. He isn't giving respect to the peoples. Consider my complaint kindly take action about this complaint. If you take action and that conductor changed his behavior, its help to people happy...
Complaint comments  Read comments [1]Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — waiting hrs long

 Velayutham Sikkal on Jun 26, 2018
I am weekly 3 times travelling from ramnad to nagapattinam in tn68 0563 the bus exactly reached pattukottai at 10.15pm but again started at 10.45pm we need to wait for 1/2hr. Earlier driver and conductor took dinner near sethu bava chathram thrre also 1/2 hr rest. Then what is the reason to wait in ptk. This is very difficult for long travelling peoples to reach nagapattinam in untime there is no buses from nagapattinam to thiruvarur when it reaching. Hope you will take necessary steps...
Complaint comments  Read comments Complaint category Business & Finances

Tamil Nadu State Transport Corporation [TNSTC] — bus service from nagercoil to papanasam/tenkasi

 Sabari Arun on Jun 26, 2018
Dear sirs/mam,
Its very hard to go papanasam or tenkasi from nagercoil.
All busses between nagercoil to papanasam, nagercoil to tenkasi was very bad in condition.. And its very lengthy route as u known...
Please look into this matter and help us to travel a safe journey.
Sir so please its our all hard request give a solution for this long time problems......
Complaint comments  Read comments [1]Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — cbe to mdu, cbe depo bus, 1.15 time departure

 jak2607esh@gmail.com on Jun 25, 2018
Bus conductur makes a woman to sit in his front conductor before departure... As all the seat are full.. Than after few kilometres distance covering.. He makes her to sit on the engine.

If he wanted to make her sit on the engine for 5 hrs travelling, he would have told about this before itself.. So that she can travel... On the next bus. As some old age ladies are waiting for bus.

The engine temperature is so high... One cannot sit more than 30 minutes.

Please take necessary action on the conductor.. As his main aim.. Was to full fill all the seats.....
Complaint comments  Read comments [2]Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — no villupuram depo buses available in villupuram bustand from 4 pm to 6pm towards chennai side

 Tom vasnel on Jun 24, 2018
Hello sir, im tamilselvan and im form tindivanam i take my be course in e. S engg college villupuram as i applied my student bus pass for my transportation to coming and going to villupuram, that pass will be eligible only in the villupuram depo buses. So in evening time form 4 to 6 pm no villupuram depo buses are available in bus stand to come to my hometown, all other depo buses are available at that time in those buses they wont accept my student pass, instead i have to pay for my bus fare and i have to return home, so it became very inconsistence for me please take an immediate action to solve...
Complaint comments  Read comments [1]Complaint category Public Transportation

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