Tamil Nadu State Transport Corporation [TNSTC] Customer Care
Tamil Nadu State Transport Corporation Ltd
Customer satisfaction rating: 1%
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795
COMPLAINTS

Tamil Nadu State Transport Corporation [TNSTC] Customer Care

Tamil Nadu State Transport Corporation Ltd

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Address
Head Office, Thiruvalluvar House, Pallavan Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

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319
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160

Customer satisfaction rating
1%
Complaints
795
Pending
0
Resolved
8
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Tamil Nadu State Transport Corporation [TNSTC] — no information on cancelled bus (ukkadam to munnar)

 Kasi1977 on Aug 22, 2017
Today (22.08.17) i planned to travel to munnar with family through direct bus service from ukkadam bus stand (Coimbatore). I reached 7.50am. I asked time keeper when will the bus started. He told me that, bus will reached by 8.05 am. Till 8.15am bus didn't come and again i went to the time keeper and asked. He saw the time table and replied bus will reach 8.16am. But till 8.35 bus didn't come. That time 2 gentle men sitting in the cabin. I went them and asked, whether munnar bus will arrive or not. He replied bus is cancelled due to breakdown. I return back to time keeper and asked, sir bus didn't...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu State Transport Corporation [TNSTC] — complaint regarding buses from tirupur to pollachi

 Samy S on Aug 20, 2017
Respected sir
I am senthilkumar from sirukkalndai
Today 20/8/2017 sunday from 8.00clk to 9.30 more thn 12 peoples standing in out bus stop and waining for bus exactely 7 bus crossed us (Tripur-pollachi) all people showing hand ty not even stoping there was cildrens also... So i deside to file a complaint regarding this so i contected helpline polachi bus dipo on the number +914259224360 the person who speek on is speeking very caussly and kinding tat its a small village and will not stop for all... And he ask me 2 give return pettition but putting bus number... Am asking hz 2 get...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu State Transport Corporation [TNSTC] — ultra deluxe/ i am reporting about my bus is in break down

 Arun S Prasad on Aug 20, 2017
I had a emergency to traveled at chennai to bangalore on 21/8/2017. Journey started from chennai coyembedu at 5. Clk. But bus is at vellore bustand. But bus conductor and driver is not responding properly. He didn't responding to passenger and they escape at passenger. I awited for long time at 2hr all the passengers are waited long time
Bus no is tn01an0348
They did not refunded...
Complaint comments  Read comments [1]Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — bus delay

 Kirouchenaradje on Aug 19, 2017
I booked a setc ticked two days before (17 august) for travel from tirunelveli to puducherry thru online in tnstc site, details are below


Pnr t21694129
Date journey : 18/08/2017
Route no : 848ud
Start point : tirunelveli
End point : puducherry
Pickup time : 19:45
Trip code : 1700kakka

Bus arrived at 9 p. M in tirunelveli and reached pondicherry at 8.30 am, but it should reach at 5 am as mentioned in the site

Can you check this issue and respond to my concern

Passenger....
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — complaint against the bus driver

 Sheeba Selva on Aug 19, 2017
[4b kadukarai] bus from nagercoil, the bus driver was rude, he kept the bus moving because he did not want to wait for a single person to get down safely and yelled at me to get out of the bus while keeping the bus moving. Please advise your drivers to respect the passangers and he should not force woman passangers to get down from running bus because he thinks one person is not enough to stop the bus....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu State Transport Corporation [TNSTC] — nanjil bus service

 Neeraja rajagopal on Aug 18, 2017
Dear sir,
I am traveling in nanjil 7 bus from nagercoil to chennai. I boarded the bus by 6 45 pm since the bus timing was 7. However the bus started its journey by 8 (1hr late). Now again it is going inside each and every bus stands (Tirunelveli, valliyoor etc).
My issue is nanjil express is a highway rider and takes 12hrs to reach chennai from the time of starting. And it will not enter in any bus stands other than end point. Also it will not hault at any place except two points for break. Now in tirunelveli stand it haulted and was taking passengers for 15-20 minutes.
If...
Complaint comments  Read comments [2]Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — rude behavior by conductor

 r.manirathinam Rosan on Aug 18, 2017
Dear sir,
I'm Thenmozhi Manirathinam, travelled in TNSTC TN 33 2395 Mofussil bus from Pollachi to Coimbatore on 18 th Aug 2017 at 4.54pm evening. I reached Kovilpalayam and I asked the conductor to stop in Kovilpalayam bus stop. The Conductor said that I don't stop here and only stopping at Kinathukadavu Bus stand and you can get-down there (ie) Kinathukadavu Bus stand.
I requested him about Kovilpalayam stage ticket but they don't have any courtesy on me to issue Kovilpalayam stage ticket and also he is talking roughly & roguery about me and issued kinathukadavu stage ticket Rs 11...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — poor condition of the buses... tanjore to thiruvarur route..

 thiagarajanb on Aug 17, 2017
Dear sir.

I was travelling from tanjore to thiruvarur on 17-08-2017 in the bus number 103 b (Tn 68, n-0142). The bus is totally in bad condition and the window glass was about to fall on my elbow. When i asked the conductor about this, he was very rude and disrespectful to me and was abusing me too. The conductor was reluctant to tell his name and the bus number (The bus number was not available immediately to me since i was inside the bus and no indication was inside the bus regarding the number).

The bus route is from tanjore to thiruvarur. It is to be mentioned here...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — forget to take one bag

 naagu on Aug 16, 2017
I am nahakisor from salem, (Studying in tce madurai) on 15/08/2017 by 4.45pm i went to madurai from salem (High way rider).. When i reached madurai i forget to take my shoe bag. If the bag is in the bus, my father naagu will collect the bag in your salem - ramakrishna road office, or salem new busstand depo., kindly inform us, and do needful. Mobile no. 9894983545...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Tamil Nadu State Transport Corporation [TNSTC] — bus condition was not good for long travel tn 30 n0595

 Nivetha Madhu on Aug 15, 2017
Respected sir,
Tn 30
N 0595
Bus route was mysore to salem.. The bus travels through hilly areas, it often rains. While traveling all passengers were suffered alot due to bad condition of bus, there is no proper window, rain water penetrates throughout the bus.. We were unable to sit and also stand inside the bus.. Please make our transport a better one.. Thank you...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — bus didn't come

 godsontf on Aug 15, 2017
I reserved a ticket from Bangalore to Chennai on 15th August. The boarding point was at st.jhons bus stop. I was there from 7:50 to 9:30 but the bus never came. I checked all the Chennai buses which came there. So I had to go in another bus. I need an explanation. I am traveling in a normal bus while I am typing this complaint.
Their coustomercare was not picking up the phone....
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — bus stops at all stations but charged more

 jithu2k17 on Aug 15, 2017
As per new fair TNSTC bus services running from tiruvannamalai to chennai are
Express (stops at almost all major places)
SETC Ultra deluxe (5 stops)
1-5 stops at 5 stops.

Nowadays buses running between tiruvannamalai and chennai are mostly 1-5 services and charging 120 rupees. But they are stopping at almost all stops except dindivanam.

Conductor himslef is not clear about the stopings and he stops the bus even in kizhpennathur, sathyamangalam, aalampoondi, mathuranthagam also.

I donot understand why the express buses are not running...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu State Transport Corporation [TNSTC] — mobile lost in bus

 namrata jaisinghani on Aug 14, 2017
Hello we have picked up bus fron vallore to 4 PM on Friday 13 aug 2017 to Madhuri 1 AM. We forget to take our mobile from bus. Kindly guide where it is.
We are from MP Ujjain.
We are 10 people together.
We took seat from 20 to 30.

We are Madhuri today.

Mobile is of Mr Vikas Jhanwar son of Vijay Kumar jhanwar residence at 31 Ganesh Pura Maxi Road ujjain MP

Kindly contact on 0975412208 or 09229371603

Email id namdoll11@gmail.com
Vishal.shriji@gmail.com
Kindly provide contact number to whom we can connect...
Complaint comments  Read comments [1]Complaint category Employees

Tamil Nadu State Transport Corporation [TNSTC] — seats haven't been arranged properly

 Ramp Ram on Aug 14, 2017
Bus: setc
Route: trichy to chennai
Time: 11.30
Type: ultra deluxe.

Respected sir,
I would like to ask u something. Are we not eligible to even have proper sleep aft we have paid what is required for the trip.
We hav paid service tax, internet handling charges, etc. Seats & push back are not working well. I am to be frankly saying that i hav been cheated today. I m not sleeping due to this problem.
It has to be rectified asap. Hope we the people won't get affected by problem like this if actions are taken in time..
Thanks...
Complaint comments  Read comments Complaint category Other

Tamil Nadu State Transport Corporation [TNSTC] — rash driving against bus driver

 manujaiswal on Aug 13, 2017
Today at 9 pm near porur lake junction, the bus driver of tn01an 1455 chennai mtc made a very dangerous and rash overtake of my car from the left side, and an accident was avoided by me with great difficulty. The rash driving was preceded by constant honking. I complained to the traffic police at the next junction, who warned the bus driver but the bus driver continued rash driving even after that....
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — conductors misbehavior

 Imman Appu on Aug 13, 2017
Hi consumer care. Today morning at 10.35 a. M a bus conductor have misbehaviour with me and a old man. That the bus is normal govt bus. There is no 1 - 6 or 1 - 3 bus. Its a trichy bus. Conductor has spoken whatever you may complaint make your best like that. The bus no is tn - 21, n 1317. Please advice him that he is working people not for any private....
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — poor condition of government buses

 doctorfate on Aug 13, 2017
I travelled today in the government bus associated with tnstc villupuram department from chennai until neyveli ts. The bus number is 399. Boarded the bus at 3.30. The seating of the bus is worst and moreover it started raining in the middle and the rain water is dripping inside the bus. I was sleeping as like all the passengers and we had to wake up and move to different places where there is no water dripping. If you have such worst condition buses and expect people to pay this much amount for the ticket what's the point. You won't even send proper comfortable buses but at least these buses running...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — about conductor misbehaving

 Vivek anand 114 on Aug 12, 2017
Conductor told u did not sit u only tindivanam passenger this thiruthani bus thiruthani passenger only sit bus no tn 21 n1791 date 12.08.2017 time 9.45 pm i don't know conductor name i want the details of the statue of transportation of bus control. I am also paid the amount for the ticket then why. Any procedures is there please convey the message to the passenger very worst behaviour so take any action of that...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — busses not available [Resolved]

 Abiiii on Aug 11, 2017
Ppl from bangalore to salem used to get 1 to 1 buses frequently in hosur bus stand. But today we have 4 days holidays none of the 1 to 1 buses are available here. Also when we are asking about 1 to 1 buses we are getting an arrongant reply from tansport officers. What is logic for 2:30 hrs tarvel we have to travel 4 to 5 hrs. Also many of the young girls are still waiting for the 1 to 1 buses as none of the people aren't informed.
Please make a change. We need an effective reply. This type of incidents weren't happened in the last year's....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu State Transport Corporation [TNSTC] — buses from cmbt to anna university

 Madhava Rao Chennupati on Aug 11, 2017
Dear sir/madam,

I am writing this complaint to inform the difficulty in travelling the local rtc buses. There is no frequent buses for anna university, many students are travelling from cmbt, vadapalini, k k nagar, ashok nagar to anna university, but there is not proper bus facility. Only t70 and 5e buses are there to reach to anna university. But these buses are coming every hour once. Many students and people travelling from cmbt, vadapalini, ashok nagar, k k nagar are facing difficulty to reach anna university because only two buses are available either 5e or t70. Lady passengers...
Complaint comments  Read comments Complaint category Public Transportation

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