Tamil Nadu State Transport Corporation [TNSTC] Customer Care
Tamil Nadu State Transport Corporation Ltd
Customer satisfaction rating: 1%
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1321
COMPLAINTS

Tamil Nadu State Transport Corporation [TNSTC] Customer Care

Tamil Nadu State Transport Corporation Ltd

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Address
Head Office, Thiruvalluvar House, Pallavan Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
804
down
322

Customer satisfaction rating
1%
Complaints
1321
Pending
0
Resolved
11
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Tamil Nadu State Transport Corporation [TNSTC] — extra bus fare

 7094683519 on Feb 23, 2019
கிருஷ்ணகிரி மாவட்டம் ஊற்றங்கரையில் இருந்து சாமல்பட்டி வரை செல்வதற்கு அனைத்து அரசு பேருந்துகளிளும் கட்டணம் ரூபாய் 10,
ஆனால் தநா 25 நா 0216 (TN 25 N 0216)
இந்த பேருந்தில் 15ரூபாய் கட்டணம் வசுலிக்கிறார் . பேருந்து சீட்டு எண் 028343, 75353 ஆகும்....
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — selvi bus

 Girigeethu on Feb 22, 2019
Selvi bus running to aranthangi route which depart from karaikudi new bus stand on 9Am is not going to puduvayal bus stand.on asking to driver he is saying that when I reach puduvayal I decide how I go by going to bus stand or not.No other buses to puduvayal which reach on 9.30.The govt bus is having more rush and not able to get in.So kindly treat this matter as urgent...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tamil Nadu State Transport Corporation [TNSTC] — highly charged for courier parcels

 Singam1987 on Feb 21, 2019
Respected sir,
We run courier service in vilathikulam-628907, (Thirunelveli transport division). We regularly use your buses for 15 kms up and down parcels (Not more than 10kg) with out manpower. Some cheating conductors ask high value of luggage charge without ticket. I want to know complete chart for tnstc luggages. Any website link for chart pls give reply sir.
Thank you...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — against conductor - tirupur to sidco town bus - no 47

 Sarath Kumar Rajendran on Feb 21, 2019
Hi, i was travelling on the above mentioned bus on 21st feb 2019. The conductor who was giving tickets was rude and was not polite in handling the customers. Moreover the male customers are treated in a different way (Impolite) wherein the female cus. Were treated in a total different way. And was abusive with male and was a flirt with females.

All of the above the way the conductor talks is completely unimaginable.

Need an investigation on the same and wanted to have an update on the same

The conductor is wearing a specs in red colour frame.
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — refund my money

 sriraamcr on Feb 21, 2019
Today (21/2/2019) i tried to book ticket from salem to chennai with my tnstc account, timing 9.45pm. During transaction money was deducted but the ticket was not booked. Pls send the refund details to my email sriraamraja89@gmail.com. The name is sriraamcr, the amount 385 was deducted from kvb. The id name is sriraamraja89. Also no refund details or notifications have been sent...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu State Transport Corporation [TNSTC] — salem teppo erode to coimbatore govt bus

 Gopal Ravi on Feb 19, 2019
Employee id no : conductor 7667
Employee id no: driver 1677
Time : 11:50 pm bus brake down but we are not to action. 3 hours passengers waiting for kumarapalaym tollways limited...
Lady's, students, offers, many people's are waiting and please imidtiatly action please...
Cm is not to replace payment announced asking conductor chinasamy... Solutions no...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu State Transport Corporation [TNSTC] — extra fare please give me a reason

 Balamanikandan G on Feb 17, 2019
உயர்திரு போக்குவரத்து அலுவலக மேலாளர் அவர்ள்,
ஐயா, நான் 17.02.2019அன்று மதியம் 2.00மணிக்கு சென்னை -பெங்களுரு வண்டி எண் (Tn01 an0985)
மேற்கண்ட பேருந்தில் பயணம் செய்தேன், அந்த பேருந்தில் பயண கட்டணமாக ரூபாய்460 வசுளித்தார் அதற்கான பயண சீட்டையும்...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu State Transport Corporation [TNSTC] — madavaram bus stop needs more 570 busses.

 Surajc on Feb 16, 2019
Hi sir,

We are traveling from chennai to kadapa and recently the way of apsrtc busses boarding point has been changed from cmbt to madavaram.
It's so difficult to travel in the early morning from chennai madavaram to cmbt and cmbt to our home area sholinganallur.

Can you please add more 570s and 570 no
Busses in the early morning time from 4 to 7 a. M

Thanks,
Suraj. C...
Complaint comments  Read comments [1]Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — setc bus conductor causing inconvenience

 abhi28abhirami@gmail.com on Feb 16, 2019
I have booked bus ticket from trichy to tirupati through online from setc website. The seat i booked was ladies seat.in the middle of the travel the bus conductor was insisting my seat and woke me in mid of the sleep at night which caused me great inconvenience for a female passenger. The bus details are

Date of journey :[protected]
Time: 20.30
Bus id no. :e-5198
969 ud
Ticket pnr no. : t27361033

As a consumer i did not avail my service properly. And i need a proper answer for such poor service and lack of maintenance....
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — I am complaining about non stopping of bus in corresponding stop

 Sathyasasi on Feb 11, 2019
Bus number 74 which was started from vellalore to gandhipuram at 7 o clock, the bus was supposed to stop at varadharajapuram but due to traffic driver n conducter argued to get down, on that time most of the vehicles are crossing the bus so i am unable to get down with my child. After that driver scold me n didn't stop the bus at correct place and he stopped near esi stop. So i kindly request the tnstc to take necessary action or else i will complain to consumer court....
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu State Transport Corporation [TNSTC] — point to point bus stopped in all bus stops

 Archana Karthikeyan on Feb 10, 2019
Bus no tn 45 n 3890.. I traveled in this bus on 10th february 2019 from coimbatore. The bus started at 3.45pm from cbe. I waited half an hour for this bus since i could reach trichy earlier as it's a point to point bus.. But the conductor and driver stopped in all the bus stands in-between. They even stopped in small bus stops in some places. They said they can't drive with empty seats. They even stopped in kulithalai bus stand. What's the point in calling this a point to point bus. Disgusting... Kindly take some action... It's 8pm now on the same day and i m still in kulithalai....
Complaint comments  Read comments [1]Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — request to check condition of the bus

 Praveena Couppoussamy on Feb 10, 2019
Hi,
I am travelling from puducherry to chennai on 10th february. I boarded the bus at 10am from bus stand. Usually it will take 3 hrs to reach chennai (Perungalathur eta 1:00pm). But we only reached chengalpattu at 1:00pm which is too late. This bus is very slow and when asked the conductor, he said the bus is not in good condition. I request you to please do proper checks for the bus before making it functional. Bus no.: tn 21 n-1400. All the passengers in the bus were complaining about it....
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — worst bus service from dharmapuri to papparapatti

 Rajkumar Rajalingam on Feb 10, 2019
Dear sir/madam,
I am persuing quality manager in an private organization in chennai, usaully once in a month i used to travel from chennai to my native pauparapatti (Dharmapuri dist). I found every time there was a delay upto 1 hr to get the bus and passengers are waiting and crowds are increasing after so much delay two buses comes at same time, there is no proper punctuality to keep timing. Every time this issue is getting repeated. Need immediate action on this issue and expecting to do the needful.

Regards
Rajkumar...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — behavior of bus conductor bus no tn45n3737

 Ponnumani S on Feb 9, 2019
Hello sir i am lodgining this complaint against tnstc bus conductor bus no tn 45 n3737. Bus destination ariyalur. I have taken the bus in porur tolgate after 5 minitue i asked for ticket to villupuram then conductor told this bus wont go and again i asked why, conductor told very rude and i asked why your behaving like this then conductor brutalized me in the bus and pushed out from the bus its happened in the time of 10.20 pm date 09/022019.in between conductor telling that your drunken get down from the bus...
Complaint comments  Read comments [1]Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — no respect for passengers

 Dinagar Kumar Kutty on Feb 9, 2019
I m dinagaran from hosur.. I m take ticket hosur to ambur.. Conductor told bus is non stop and it is premium bus.. They collect rs 120 for this travel.. But bus is stop at smaller area and hotel.. Normal premium bus price is rs 115.. But this conductor collected rs 120... And conductor was not given to some other passengers also.. Bus no tn 23 n 2166...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu State Transport Corporation [TNSTC] — driver stopping the bus halfway and getting down

 Shanas Begum A on Feb 9, 2019
I boarded the bus on 09/02/2018 from pollachi to coimbatore in bus number tn38 2038 at 5.35. The bus driver stopped the bus near adayar anandha bhavan, pollachi and got down. It has been nearly 10 minutes we are waiting in the bus. I have got an appointment with my doctor at 7 pm today. The department is responsible for this iredponsible act of the driver and seek immediate action...
Complaint comments  Read comments Complaint category Police

Tamil Nadu State Transport Corporation [TNSTC] — irregular services of bus 365r to my village

 Rajaramanravi on Feb 9, 2019
My village name is ramapuram. The bus 365r linking chidambaram to andimadam (Ariyalur) must pass through my village, it starts at 5.30am in andimadam reaches around 6am in ramapuram. But many times they cancel the service or divert it via srimushnam. We hardly get 5 to 6 bus services per day that too if not regular what should we do?. Please solve the issue or cancel the bus at least we won't get disappointed in early morning hours.
Regards,
Rajaraman r...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — high bus ticket hike as on 08.02.1019

 Srini Krishna Srikrishna on Feb 8, 2019
Dear sir/madam,
I am working in private concern. I regularly using tnstc bus from thiruvallur to chengalpet visversa. Today i am travelling in 82c, bus no : tn21 n-1594. From sriperumbudur to singaperumal koil bus fare was rs22.00. But today the bus conductor asked rs25.00. We got astonished, because there was no bus ticket fare hike news.
I am doubting that conductor himself had hiked the ticket rates for all route points. Pls take necessary action.
Bus conductor name : baskar.

Thanks & regards
A. Srinivasan...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu State Transport Corporation [TNSTC] — about the misfortunes of conductor

 Alise on Feb 7, 2019
Dear officer...
This incident is taking place at coimbatore... I'm a student studying in college... Daily i use to travel to my area in bus only... Here the conductors are very rude and not behaving themselves... They behave like teaching us as a slaves. Even with small kids and old age persons they behaving very bad.. Their behaviour is not up to the mark.. They were not polite with passengers. Sometimes they behave very rude.. Some conductors using very bad words... As i'm the citizen of this country i bring this incident to your notice... I'm with means of all the passengers i humbly...
Complaint comments  Read comments Complaint category Education

Tamil Nadu State Transport Corporation [TNSTC] — complaint against drivers conductors inhuman act

 Raja265 on Feb 6, 2019
Dear sir,

Last week a very shameful incident happened in our tamill nadu transport is a old aged lady was jumped from bus for her urgent toilet. Before that she was requested both drivers and conductors for her problems, but both are not response. What was action your department was taken against that both staff. What was the your future plan. Basically tamil nadu drives and conductors had no manners su ch as politeness and cool. Their face always look like aggressive. This incident was first in world. Very shame to tamil nadu transport department. I want to knew what action you...
Complaint comments  Read comments Complaint category Public Transportation

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