Tamil Nadu State Transport Corporation [TNSTC] Customer Care
Tamil Nadu State Transport Corporation Ltd
Customer satisfaction rating: 1%
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COMPLAINTS

Tamil Nadu State Transport Corporation [TNSTC] Customer Care

Tamil Nadu State Transport Corporation Ltd

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Head Office, Thiruvalluvar House, Pallavan Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

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Customer satisfaction rating
1%
Complaints
906
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0
Resolved
9
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Tamil Nadu State Transport Corporation [TNSTC] related photos (154)

Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Tamil Nadu State Transport Corporation [TNSTC] — incontinent

 கிருஷ்ணமூர்த்தி சுப்பிரமணி on Dec 12, 2017
Dear sir/madam,

12-12-2017:

Actually my monthly bus pass renewal time is every month 10 to 15... At the time if it have any holiday i can go and renew direct to my bus pass. Otherwise, (No holidays) like this month i can renew my bus pass through my mother. At the time i gave the original id to my mother for the renewal. Then, as usual i take a photo to my original id and shown that to conductors they are accept and put sign in my daily sheet... But today (12-12-2017 tuesday) mr. Balachandar (Conductor) asked me to show original i'd card... I am explained the above...
Complaint comments  Read comments Complaint category Travel & Vacations

Tamil Nadu State Transport Corporation [TNSTC] — private bus torture

 senthilganesh52 on Dec 11, 2017
Bharathi buses not following time n not allowing government bus to stay on the bus stop... Govt. Bus conductor get bribe from bharathi bus person, so govt. Buses running behind the bharathi bus. Because of this mishandling, two buses at 5pm bharathi behind govt vehicle, 5.30pm (Bharathi behind govt. Vehicle) in sholinghur. So passenger want to wait for 30 to 40min. If remove the licence to the bharathi bus, it will good for the goverment. All the goverment buses running behind bharthi without much passenger. It is huge loss for the government. Govt bus conductors are get bribe from the bharathi...
Complaint comments  Read comments [2]Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — unstopping in anupparpalayam-tirupur, 9.11.17

 Saravanraj123 on Dec 9, 2017
Dear sir/madam,
Unstopping bus in anupparpalayam-tirupur, 9.12.17-3.30am to 3.50am

Iam continuously traveling from tirupur to covai on early morning, the buses between 3-4 am are stopping consistently (Tn39n 112), on early morning we woke and schedule the day work based reach, but due to these bus complete delivery is affected, business loss too, even on 2 rainy days in november also happened similarly.
We poorly depending on public transport to run up the life, so request you to take action in this regard.
Thank you
Saravanraj
[protected]...
Complaint comments  Read comments [1]Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — irrespective speech ...don'ts

 Vinayaga Sundar on Dec 6, 2017
Respecded sir, i am a doctor, i had a clininat keelavalavu, melur post, madurai dist, today06/12/2017, i came with tnstc bus...fromkaraikudi to kumuli bus, i took one ticket to keelavalavu, and charged 30 rs, by conductor, he dont stop the keelavalu busstop, and just i crying hold on and ask to conductor, why dont stop the bus at the keelavalavu busstop, , immediatly conductor with driver also talking to me, withsp bad words with yshouting response, , that time driver had heavy drinking alcohol, conductor had heavy panpark, poease save our tn passengers with take necessary action immediatly...
Complaint comments  Read comments [1]Complaint category Doctors

Tamil Nadu State Transport Corporation [TNSTC] — rainwater pumping inside bus

 Balamurugan6oct on Dec 2, 2017
Bus id no. E-1907
We are traveling from chennai to dindigul. It is very difficult for passengers to travel in this bus as it was not maintained well rain water is dripping inside bus and it feels like raining inside too please take necessary action and try to rectify this. We buy tickets at a cost of 330 which is not at all worth.

Thanks
Bala...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu State Transport Corporation [TNSTC] — water sinking and logging inside of the bus

 Ramyaa Durai on Dec 1, 2017
Hi,
This is ramya, now i am travelling from chennai to thiruvanamalai for karthigai deepam festival, my bus is fully sinking with water duee to the reason of rain, it's really a serious issue. All the passengers are suffering a lot especially kids, we can't tolerate this anymore. Is this a way u guys treating a passengers with cost? It's terrible.. We can't tolerate this anymoreee.,
(Note: i have a video proof)...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu State Transport Corporation [TNSTC] — mettupalayam branch bus related

 vli on Dec 1, 2017
Sir/madam tiruppur to mettupalayam bus yesterday i. E (30.11.17) one driver yesterday came he is has an eye infection person he was not able to drive itself opposite bus light it's trouble to him.. The bus reached after 30 mintues late every day we reach 6.30 or 6.40 in puliampatti but yesterday we reach 7 at puliampatti.. Bus number i was missed plz help us...
Complaint comments  Read comments [2]Complaint category Tax Services

Tamil Nadu State Transport Corporation [TNSTC] — tm 23 1126 time 9.00pm date 30.112017 entering into vellore by 9.00 clk started poonamalle at 5.43pm

 Siniriya on Nov 30, 2017
Bus number :tn 23 1126
Bus number may slightly vary
Date 30.11.2017
Time started poonamalle: 5.43pm
Reached vellore bus std outside:9.00pm

No major traffic
Bus holded at jp hotel near other 15mins
Bus went inside walaja and came back in the same way 15mins
All the stops have been stopped. Including by passing passenger accepted on the way of highways.

Please think about our situation
I have to go from vellore to thuthipet 15 km which is in between bagayam and adukkamabarai.
No bus will stop other than town...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Tamil Nadu State Transport Corporation [TNSTC] — the quality of product

 Dhini92 on Nov 30, 2017
I'm traveling from salem to bengaluru @14:00hrs water was spraying from the window glass while raining evn the glass shut from some the windows. When asked about this to conductor he replied that it was just rectified by new beedings as per my knowledge it is old part. It is so irritating the water was spraying continues for 1hr to 1 n half hr. Politely asked for change of seat but unluckily all the seats were filled. Pls do the needful n rectify it i'm sharing the ticket details of same...
Complaint comments  Read comments [1]Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — about job

 Naveen Kumar j on Nov 29, 2017
Enoda appa dharmapuri tnstc office la account section la work panitrundaru. Mr. J. Jannaki raman (Late) 1998 odambu sari ilama erandhutaru... Apru na avroda magandra adipadai vaaarisu adipadi la velaikaaga eludhi potuu romba naal aachu.. But enga appa ernadhu 20 years aagapodhu... But inumeyy andha vela podala... Enga family rmba kastathula erku... So i have to take care of my family. So please give the job as soon as possible...
Complaint comments  Read comments [3]Complaint category Job & Career

Tamil Nadu State Transport Corporation [TNSTC] — high charge for tickets

 Nazeema M on Nov 28, 2017
Hi sir/mam,
This is nazeema. I'm living in hosur. Daily i will travel from hosur to electronic city.

In some busses the ticket charges from hosur to electronic city was 55. But actual rate of the ticket was 35.

Today i have travel in salem transport corporation bus (Tn 30 n 1545). Which is the electronic city express bus. But they have charged ₹55 from hosur to bangalore.

The conductor mr. T. Thangavelu. Did not allowing the passengers who are not giving ₹55. Kindly take an immediate action in this. Please follow same rule in every bus....
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — extra money collected by conductor

 Indiangentleman on Nov 27, 2017
There is a practice of collecting rs.40/- more from each passenger by a conductor in the route of bangalore (Shanthi nagar) to chennai (Koyambedu). He openly asks to pay reservation amount of rs.33/- rounded off to rs.40/-. The actual ticket cost is rs.360/- but he collects rs.400/- for non-reserved seats. If we reject to pay, he says search for other buses.

I don't know this conductor's name, but i have noted down the bus number. Travel date is 26th november, 2017, departure time is 22:15 and bus number is tn 01 n 7621

If this practice is allowed to continue, the other...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Tamil Nadu State Transport Corporation [TNSTC] — misbehaviour

 Anukannan on Nov 26, 2017
Tn63n0977 bus from madurai to puduvayal at 26.11.17 on 2.45 am.. On that bus one old man was by mistake he choose that bus and after 5 mins he tells to stop the bus and also he tells he wrongly placed on that bus.. But that driver attitute towards the incident was most irrespect manner he behave rudely to the old man for the extend he beats him.. The driver should be the servant of public if he didnt have the tolerance means why he chooses the government job... Please kindly take the action to avoid these kind of incident hereafter... Thankyou...
Complaint comments  Read comments [1]Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — driver and conductor rude behaviour

 Rajagopal Vinoth Kumar on Nov 26, 2017
நான் 25/11/17 அன்று இரவு பெங்களூரிலிருந்து சென்னைக்கு tn 01 an 0329 என்ற எண் கொண்ட பேருந்தில் பயணப்பட்டேன். பேருந்து நடத்துனர் இடது பக்க இரண்டாவது வரிசையின் இரண்டு இருக்கைகளிலும் யாரையும் அமர அனுமதிக்கவில்லை. யார் அமர்ந்தாலும், ஆள் வருகிறார்கள்...
Complaint comments  Read comments [1]Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — passengers not allowed in bus

 Gurucmm on Nov 23, 2017
Coimbatore to madurai gov busses only allows madurai passenger at singanallur buss stand, coimbatore.tamilnadu.they not allows dharapuram and oddanchatram passengers.if we ask to conductor they wrongly talking to passengers .mostly ladies and senior citizens affected .they coulnd travel ontime o n their destinations.kindly take action for this issue tnk u .
Place .coimbatore .tamilnadu
Date .21/11/2017...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — wrong behaviour and incorrect appeal by the bus conductor

 ranjith harsha on Nov 23, 2017
Im a 11th std student, i have a bus pass form gopalapuram to madipakkam. It is not that i should take a single bus from gopalapuram and reach madipakkam, the pass signifies that i could take any of the following bus and reach madipakkam within the limit. I usually take 23c and reach saidapet and then take m45 and reach madipakkam. I have been doing it for the past 2 months. But today when i took the ride in 23c. The conductor said i should take only a single bus and reach my destination and he even didnt bother to stop at the bus stop for me to get down, he instead made me get down somewhere away...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu State Transport Corporation [TNSTC] — behavior of conductor

 jagan durai on Nov 23, 2017
Yesterday (22.11.2017) i was sitting in the hosur to vellore bus in 5.15 p. M.in hosur bus stand, the conductor come and ask me where to go, i said krishnagiri and he told that to get down from the bus. Even i told the conductor i am regular passanger to this bus, still he is saying that get down from the bus. I get down. Same bus i am regularly travelling from hosur to krishnagiri. Even there is no rush and no festivel time, there is any fundemental rights to conductor should say get down to passanger, and the bus is 1-4 stop bus.in the bus clearly written krishnagiri stopping name. Bus is krishnagiri...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — public nuisance

 Amrish Dada on Nov 23, 2017
Respected team,
Hi sir i'm coming from salem and started the travelling through the govt bus no tn 30 n1338.
When the bus was started the driver was playing songs with full sound we warned him thrice didn't respond. Moretha 50 passengers travelling and some of them are sick and aged. Meanwhile at salem bypass the same driver got memo and warned for driving the bus through oneway instead of driving through chinna salem bridge. Take immediate action on him. Driver name #karthikeyan....
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — buses from thanjavur new bus stand are not passing through vallam.

 Tipack on Nov 21, 2017
It's really shame of tnstc as this is the problem we face every time after 11.00pm as the buses from thanjavur new bus stand are not passing through vallam. Every time these stupid government employees who drive the tn government bus do this # thing. Nobody cares as lot of women going to vallam at these time struggle a lot. Won't you consider the same if it happens for any one of your house members.. Idiots you fellows are not gonna change. I know you guys won't take any steps regarding this. If you do so you will be regarded as sincere govt service driver..?? Nonsense... Take off...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu State Transport Corporation [TNSTC] — raining inside the bus (tn 72- n 1490)

 S.Vicky on Nov 19, 2017
It is the bus from tuticorin to srivilliputhur (Bus number: tn 72- n 1490)... This bus gets raining inside the bus during journey, this makes the passenger feeling uncomfortable. Not only this bus, there are so many buses still gets affected by this rainy days. So please as soon as repair all those repair things for your passengers. Here with i attached the video of the condition of the bus after raining....
Complaint comments  Read comments Complaint category Public Transportation

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