Tamil Nadu State Transport Corporation [TNSTC] Customer Care
Tamil Nadu State Transport Corporation Ltd
Customer satisfaction rating: 1%
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855
COMPLAINTS

Tamil Nadu State Transport Corporation [TNSTC] Customer Care

Tamil Nadu State Transport Corporation Ltd

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Address
Head Office, Thiruvalluvar House, Pallavan Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

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380
down
182

Customer satisfaction rating
1%
Complaints
855
Pending
0
Resolved
8
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Tamil Nadu State Transport Corporation [TNSTC] related photos (145)

Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Tamil Nadu State Transport Corporation [TNSTC] — buses from bangalore to tamilnadu

 Rajasekaran2204 on Oct 16, 2017
Dear sir/madam.
I'm travelling every day from bangalore to hosur every day. And i come back from on bangalore at 21.00 p. M. At this thing me there are lot of buses going from bangalore to tamilnadu. Many a times iam and many other passengers are not allowed to get into the bus, even when f busses are going empty. Why is this kind of behavior. This is public transport and this kind of behavior is not serving public.
Request you to take this complaint and do the need. Thankyou...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — rain water coming inside bus

 Vaishali venkatesan on Oct 16, 2017
This is a rainy season.in most of the buses travelling between chennai and thiruvannamlai, rain water is coming inside bus via roof. It is very difficult for children and senior citizens to travel. For many poor people, bus is the only way of transportation. Bus is the only transport which reach each and every part of state very easily.

Can you please repair those buses and provide a comfortable journey for passengers.

To achieve development of our nation, we should first take care of these small small things.

Thanks and regards,
Indian...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — non stopped at bus stop - stop the bus for purchasing of snacks enroute

 C Ramakrishnan on Oct 16, 2017
I am a passenger of tn 67 n 0903 get up at eppodumvendanu bus stop in thoothukudi to sivakasi route bus on 14th october 2017 at 19.52hrs and asked ticket to kovilpatti with a request to get down industrial estate bus stop at kovilpatti but the conductor denied to stop with a reason of no time to stop at non stopage at the same time the bus has been stopped for 5 minutes at keela iral village snacks shop where no stoppage for any buses to purchase snacks for themselves.
I asked the conductor that snacks is more value than passangers and time available for purchase yourself, he asked me to...
Complaint comments  Read comments Complaint category Employees

Tamil Nadu State Transport Corporation [TNSTC] — poor seat conditions

 Gokul Prasad on Oct 15, 2017
Hello, i've booked ticket from neyveli to chennai dated -15/10/2017 and the seat alloted to me doesn't have knob for push back and the window got struck seems like it can't be open ever. I've used to travel between chennai and neyveli often and i could see almost all the buses are with same condition. Deluxe bus charges 30-50rs extra from normal bus but still the condition of seat is very poor, what is the use of paying extra for suffering....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu State Transport Corporation [TNSTC] — complaint on driver

 ganeshelvi on Oct 13, 2017
இன்று பஸ் தாமதமாக வந்ததும் இல்லாமல் ஓட்டுனர் தங்கமணி என்பவர் பஸ் ஸ்டாப் ல் பஸ் கை காட்டினால்தான் நிற்கும் இல்லையெனில் பஸ் நிற்காது என்று பயணிகளின்மேல் ஆவேசம் கொள்கிறார். பஸ்ஸை அதிவேகத்தில் பிரயாணம் செய்து பயணிகளுக்கு அச்சத்தை...
Complaint comments  Read comments [2]Complaint category Other

Tamil Nadu State Transport Corporation [TNSTC] — no bus for shoolagiri

 nagu raju on Oct 11, 2017
From krishnagiri to shoolagiri from 8.05 am to 8.40 am no bus was not going inside shoolagiri, all bus conductor was saying don't claim for shoolagiri the bus was only for hosur and bangalore not for shoolagiri lot of numbers are waiting in bus stand
How should we to office in time so kindly give some facilities for us
Eg: one bus conductor says will not go to shoolagiri tn 29 n2459...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — not returned the change of rs 80

 Sasitharand on Oct 9, 2017
I got the bus from villupuram to tindivanam and the price was rs25 and i gave him 100 he asked for change so i gave a five rupee he would return 80 rs but after providing that also he did not returned the change i thought that after he finishes getting tickets from all he would provide the change but even after that asking for change he just asked to get from the stop where i have to get down just after me getting down he just took off the bus, doesn't a conductor have to have the change with him
Reg no:tn32n3260
Date:09/10/2017
Time :07:00am...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — complaint against conducted and driver, (07/10/. 2017), bus no tn-45; n-3461

 Janathi2017 on Oct 7, 2017
Sir,
As today (07oct/2017) bus no : tn 45; n3461, 5:00 pm at chengalpattu toll gate. The above subject bus conductor was stop the bus an over half hour and he full the bus topover by somu he of goods (Like bicycle, plastic chairs, wood and government free fan, etc..)

As a passenger we ask him why you are stop this bus over half hour, he is not properly answered to us and he also do the porter job over there in the mean time driver also not asked any questions for him.
So please take this complaint and take the proper action against him.

Kind regards,...
Complaint comments  Read comments Complaint category Government Organizations

TNSTC — no proper govt bus service for village area

 raj9976 on Oct 7, 2017
Govt bus a12 from tiruppur to mudhalipalayam village (Avinashi) scheduled for 2 times per day. Morning 7 am and night 8 pm. Only two bus services are there for that village and people are suffering un proper bus services.

The problem is govt bus is not coming to that village.
This is because of that bus driver and conductor. They stopped bus in cheyur and return back to tiruppur. They are not entering into village areas. Village people are complaint many times but o action taken for this issue...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — stage violation over rate

 Mubarak Rider on Oct 6, 2017
Am from keeranur pudukottai district. Now am travelling on the bus.

There're two stages on my area like bus stand and lakshmi theatre stop.

Today i got in bus from lakshmi theatre stop but the conductor putted ticket from kulathur stage

Kulathur is 2 kms away from the keeranur. I asked the reason for this but he doesn't answer properly. It's happened lot of time they are cheated my area peoples always need immediate action

Regards

Mubarak ali

9965019000...
Complaint comments  Read comments [2]Complaint category Computer Software

Tamil Nadu State Transport Corporation [TNSTC] — refusal to accept rs.10 coins

 livelylion on Oct 5, 2017
I was traveling from arakonam to sholinghur by tnstc bus and tendered rs.10 coin. The conductor has refused to accept the same and informed that they have been advised not to accept rs.10 coin. When rbi has clearly informed that rs.10 coin is a legal tender why is not being accepted by the state owned transports? If this is the case, how will the public get confidence of accepting rs.10 coin? Is there any possibility to take appropriate legal action against tnstc for the refusal? I don't have the ticket, but have the details of the conductor and the bus number....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu State Transport Corporation [TNSTC] — polluted vehicle. tavera

 Dinesh Surendranath on Oct 4, 2017
Old vehicles in Chennai, especially Autorikshaws, Tempo Travellers and vehicles like Tavera, etc are causing a lot of pollution. The smoke left by most of these vehicles are very dark and is a major reason for pollution in the City. For e.g. you may test vehicle TN09 AP 8095. The smoke some times is irritating to eyes and some times also clouds the road. Please take necessary action to remove these vehicles from the roads....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Tamil Nadu State Transport Corporation [TNSTC] — bad quality of bus

 kamatchikannan S on Oct 4, 2017
We are from rajapalayam to chennai.. Here heavy raining falls, at that time into bus all windows are in bad condition as well as opened windows... Fully rain waters are flow into the bus... Most of the passangers are in standing position. How, we are continue our journey.. Its a night time also... Kindly take a action for this... And immediately change the bus in mudurai dipo... Please... We are waste of our money......
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — poor email response

 SaravanaKumar491993 on Oct 4, 2017
I mailed to "commercial@tnstc.in" for a clarification in online booking. They replied in a very generic way, when i asked for further detailed clarrifications there was no response from them. Actually i want to book a online ticket on 17th oct-17 from chennai to tuticorin. There was no option to choose "perungalathur" as pickup point earlier it used to show the pickup point. But no clarrifications was given from the mail team....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu State Transport Corporation [TNSTC] — regarding the driver's rudeness and behaviour

 artsg on Oct 3, 2017
Near pennagaram there is village named chinnavathalapuram which is in dharmapuri district.in that there is only one bus in the evening to go through. Near by schools students and teachers has to go in that bus only. There is a rude driver who will drive bus on tuesday and thursday alone. He is a psyco he threatens people while stopping the bus he used to go like dashing the people outside who are standing in the stopping and whenever travelers are sleeping he used to scold that why are u sleeping and he drives roughly when they sleep... Many of them got backpain because of his rough driving and...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — seats not allocated for reservation tickets

 Issue1 on Oct 3, 2017
Hi,

I booked 2 tickets from Salem to Bangalore on travel date Oct 2nd 2017 Time 2:23pm. Before the bus leaving from salem bus stand we caught the bus but the conductor refused to provide the reserved tickets for us as you are late.After the long conversation the conductor told he will provide seats in the next bangalore bus.He had a discussion with respective ticket checker/incharge and assigned 2 tickets in the next bus and he left.In that time the respective bus conductor was not there.After he came he was not ready to provide seats to us.While taking this issue to the ticket checker...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu State Transport Corporation [TNSTC] — regarding half ticket

 rvivek on Oct 3, 2017
Yesterday (2-10-2017, 7.30 pm) i travelled from madurai to salem (Dharmaphuri bus) along with my children 11 years and 9 years old. I showed adaar card for the proof of age for getting half ticket. But the conductor refused to give half ticket for both because of height above 130 cms. Please give the correct rules if controversy arisen which one is most preferred....
Complaint comments  Read comments Complaint category Travel & Vacations

Tamil Nadu State Transport Corporation [TNSTC] — abusive words used by conductor and driver towards a girl

 Anuj2017 on Oct 2, 2017
Hello sir/mam,
Here i am sharing a pathetic situation that mentally and physically irritated me as a girl becoz of tamilnadu setc bus 783ud (Dated on 30 sep 2017 from ooty to tvm) conductor and driver. Plz do necessary action for this. Its my humble request.
I am working in ooty. Whenever getting holidays my husband used to come to ooty and back to home town in trivandrum. The same yesterday (30-09-2017, saturday) travelled to trivandrum with my husband in tamilnadu setc bus from ooty to trivandrum bus. My husband get down at kaliyakkavilai, to buy some things from the market and...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — complaint-regarding-ticket-conductors-worst-behavior

 muralidb on Oct 2, 2017
Dear sir / madam,
I along with my family members consisting of 8 adults & 3 children were returning from a pilgrimage from tiruvannamalai to chennai on 01.10.2017 by tnstc bus no. Tn-25 n 0414 (Don't know the driver or conductor name as both were not wearing their name tabs).
I asked the bus conductor tickets for 8 adults & 3 children {girl 10yrs old, boy 8yrs old and a girl 4yrs old}, but he refused to give half-ticket to one of my daughter aged 10yrs old and insisted vehemently to take full ticket as she seems to be more than her age.
Your organisation tnstc rules says that...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu State Transport Corporation [TNSTC] — missing bag

 Balaji A K on Oct 1, 2017
Sir,
I am balaji studying in mit college chennai i missed my bag when i travelled from tambaram sanitorium to kanchipuram on thursday 28/09/2017. It started from sanitorium arround 1:45 pm it reached kanchipuram at arround 4 :00 pm. My bag is black with blue. It had my note in that all the information about me is written in the front page. Bus number is 79 and the number istn21n1343. Please find my bag sir
Thank u....
Complaint comments  Read comments [1]Complaint category Public Transportation

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