[Resolved]  Toshiba Laptop Service Center - Hcl Info Mumbai — LAPTOP (UNDER WARRANTY) IS IN TOSHIBA SERVICE CENTER FOR LAST THREE MONTHS

Last year I purchased a Toshiba Laptop under International Warranty from Jeddah, Saudi Arabia. Last December’08 it was having a problem o[censored]SB port not detecting; that time I was in Mumbai. I checked Toshiba website and located HCL Info as Toshiba authorized service center in Bombay. Accordingly I gave them the laptop for repair on 16th December’08. Till then I had several follow-up with them but did not get back my laptop yet. I tried to contact Toshiba India by phone, mail and fax and asked them to replace the laptop as its not getting repaired under warranty : they also do not reply or confirm anything. Now HCL, Bombay also stopped replying my phone calls. I am now helpless and don’t know how to get back my laptop. Please advise and provide me contact details if any to contact consumer court or if I can take any legal help in this case.

RANJAN DEY
phone : [protected]
email : [protected]@gmail.com