[Resolved]  Toshiba — poor or bad service

Address:Kerala

sir,
My toshiba laptop had gone done dead.
Model no:L310
om 12/03/2013 i HAD submitted laptop to Toshiba authorised service centre,high school junction,
kollam-691013,kerala
Tel no;[protected],mob:[protected].
They had given temporary calls sheet no:406.
When enquired abt its progress they were very arrogant and gave reply that customer mob: is with them and when system is ok will inform.
Again after 2 weeks when enquired they gave the same reply and was told if i want i can take back my system
Then till date i have not rcvd any intimation fm them.
pls advice what to do
my mob;[protected]
email id:[protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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