[Resolved]  Toshiba / Refrigerator — Substandard product

Hi We are from Mumbai, We had purchased a Toshiba Refrigerator Model FF M72 UTA Ref : 72UD TS, from Kohinoor Televideo at Andheri. We have had problems from the start, about 14 visits from the service persons, the problem was still not resolved, Not cooling adequately, Condensation inside the fridge. Food getting spoiled. Finally just before the warranty was to get over, we insisted we get a replacement as the Unit was defective. This was initially agreed to, but later refused. the fridge was taken for repairs and returned after 1.5 months, did work ok for about 3-4 days, then the problem started again. Now the warranty period is over, The problem is still not resolved. I am stuck with a sub standard product from a respected Japanese brand. I wonder if Toshiba quality has gone down worldwide, or are they selling faulty and sub-standard products to the India consumers. I hope someone who is concerned about the reputation of the company reads this. Definitely not recommend a Toshiba product after this experience.