[Resolved]  Toshiba Satellite C650 — no action

Address:

Mumbai City, Maharashtra

I purchased laptop from CROMA on 26/01/2011 vide no[protected]. Serial no is 6 A6048902. when it went wrong I complained; on complaining I was told that it is already registered with them by another name and in another city. However I was given complain no[protected] and laptop was taken for repair by Allied Digital Services C/o. Digicomp Complete Solution Ltd., Sakinaka, Mumbai. Tele 42292194 and millind mob: [protected] on 6/9/2011.
Since then whenever I inquire for status I am told that part has not come. I am told to inquire at tollfree [protected]. time and again I have inquired with no results and stereo answer. I have asked for higher authority contact name and no. they denied & said they can't. I have asked them please give me in writting that part is not forth coming. That also they refused. Please help me to get my laptop back in running condition.