[Resolved]  Trackon Couriers Pvt. Ltd. — Non-delivery of booked items and lack o[censored]pdated info. on website

The authorities must take stern action against the deficient service of Trackon Couriers Pvt. Ltd whose website gives no contact e-mail address/any link to send/register complaints. The telephone numbers given are difficult to get and the behaviour of the staff is horribly indecent, while the tracking information is not updated.
I sent (from CR Park, New Delhi) one article on 22 May by Consignment No.[protected]addressed to SBI, Nungambakkam Br., Chennai) which is being shown from 24 May as lying with one VENKATESAN from 07.25 am. On enquiries made with the SBI at 1.15 pm on 27 May, it is learnt that the consignment is yet to be received.
On 24 May, I sent (from CR Park, New Delhi) yet another consignment (NO.[protected] to an addresse in Nungambakkam, Chennai. This is shown as lying with the South Delhi Hub from 20.35 hrs. of the same date (24 May).

Despite all this, the company claims to be a leader in this business. I wish to alert the prospective consumers against the standard of service of this company.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Trackon Couriers Pvt. Ltd. — dilievry is not made on time

my trackon consignment nos. are as:
[protected]
[protected]

they are not deliver the same on time.

Trackon Couriers Pvt. Ltd. — neglecting their duties

R'sir

I'd dispatch 31 invitation cards of my sister's wedding ceremony through Trackon couriers PVt. ltd. from my their jalandahar branch (FAST LINE COURIERS RANJIT NAGAR, JALANDHAR). Among of them 3 couriers are not delivered at their destination and return to the courier vendor from where i book the courier.
Due to this my heartily closed relatives miss the wedding ceremony of my sister and show their grievance. When i try to confirm from the courier co. about the reason why it is not delivered and why did he not intimate to us on our provided contact no. he replied " this is not his responsibility",

So kindly do needful for me and take some strict action towards this courier agent

For any clarification pl contact with me on undersigned contacts
Regards
Kirpal Chopra
[protected]
[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Trackon Couriers
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    3278
    Pending
    0
    Resolved
    415
    Trackon Couriers Phone
    +91 11 4559 3500 [Delhi]
    +91 22 2851 0061 [Mumbai]
    Trackon Couriers Address
    A,-64, Naraina Ind. Area, Phase-I, Naraina, New Delhi, Delhi, India - 110028
    View all Trackon Couriers contact information