[Resolved]  Tradus — Damaged and poor quality product delivered and no response for the query

Address:Chennai, Tamil Nadu

Hi, I have bought "49 PCs Multi Storage Container Set - Spin N Store" from Tradus.com But the product delivered is damaged and also of very poor quality. I raised this concern to tradus team, they asked for the photographs of damaged product. I have uploaded the photos for the same. But after uploading the photos, I did not see any response from the tradus team. I raised the concern again to them, but no response from them. They don't have any numbers to call.. they communicate only through mail. Since more than a two days, I am not seeing any response from them. Please help me to get my money back ... ================= complaint details ==================== Dear tradus team, I have attached the snap shot of the product. Also the cups are like Paper Cups. This product is worth for nothing.. Please stop selling this product. I advise you to remove this listing from your site. Because this product will degrade reputation and trust on Tradus. Please do the needful Thanks, Sathish Snapshot(s): http://tradusmktg.s3.amazonaws.com/tagimages/Broken.jpg http://tradusmktg.s3.amazonaws.com/tagimages/Torn-Patch.jpg ===========================================================================
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Yes.. tradus arranged for reverse pick up of the damaged product and they have also settled back the amount to my account.. Tradus is prompt and excellent
Complaint comments 

Comments

I tries today also to reach them..
But no response..
I am experiencing a worst customer support from tradus. :(

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tradus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    376
    Pending
    0
    Resolved
    130
    Tradus India Phone
    +91 12 4677 7005
    Tradus India Address
    Pearl Building, Plot # 51, Sector - 32, Institutional Area, Gurgaon, Haryana, India - 122002
    View all Tradus India contact information