[Resolved] Tradus — Damaged and poor quality product delivered and no response for the query | |||
Hi, I have bought "49 PCs Multi Storage Container Set - Spin N Store" from Tradus.com But the product delivered is damaged and also of very poor quality. I raised this concern to tradus team, they asked for the photographs of damaged product. I have uploaded the photos for the same. But after uploading the photos, I did not see any response from the tradus team. I raised the concern again to them, but no response from them. They don't have any numbers to call.. they communicate only through mail. Since more than a two days, I am not seeing any response from them. Please help me to get my money back ... ================= complaint details ==================== Dear tradus team, I have attached the snap shot of the product. Also the cups are like Paper Cups. This product is worth for nothing.. Please stop selling this product. I advise you to remove this listing from your site. Because this product will degrade reputation and trust on Tradus. Please do the needful Thanks, Sathish Snapshot(s): http://tradusmktg.s3.amazonaws.com/tagimages/Broken.jpg http://tradusmktg.s3.amazonaws.com/tagimages/Torn-Patch.jpg =========================================================================== Was this information helpful? | |||
Complaint marked as Resolved
Yes.. tradus arranged for reverse pick up of the damaged product and they have also settled back the amount to my account.. Tradus is prompt and excellent | |||
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+91 12 4677 7005
Pearl Building, Plot # 51, Sector - 32, Institutional Area, Gurgaon, Haryana, India - 122002
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But no response..
I am experiencing a worst customer support from tradus. :(