Tradus — Partial delivery, abrupt cancellation, no refund

Address:

Karnataka

I first placed an order on 13th June for multiple products. Two of the products were partially delivered and one order is still pending delivery. (Orders 9471555_04 , 9471555_05, 9471555_01 respectively). Customer service claimed that the product was out of stock. Since I was offered a voucher in place of the partial delivery made by the traders, I accepted it hoping to buy a similar product in place of the one I ordered. However, the vouchers are all invalid. Now I no longer receive any communication from the team either. I had escalated this to the management of tradus, who have also failed to respond.