Tradus — Wrong & Defective Product delivered by Tradus.com

I have done online shopping with Tradus.com unfortunately it is not listed here. I ordered four geneiss sweaters and also paid all the amount through net banking. They delivered me wrong and defective product. Kindly check my below mentioned complaint which I escalated to their customer care. {This is with reference to the order number 10821485_1. Your company has cheated my by sending me wrong product with defective pieces. I have ordered 2 sweaters and you have sent me totally different product which is defective and totally downgrade product. Totally unprofessionalism shown by your compnay. For your reference I am sending you the snap shot of the product which you have delivered and please also check on left side of the pic what your product was and right side of the pic what you have delivered to me. All your product is very cheap, downgrade, different size and color,damage and defective Your seller Unico_ Fashion is not responding to my calls. I am betrayed by your company and I want my amount to be refunded ASAP. Take this complaint on a serious note. Worst thing is you people don't have any customer care helpline number and you are vanishing our money.