Travel Chacha — fake flight booking

Hi ,
I booked a flight from travel chacha bound to delhi from Bangalore on 8th of september,2010 they deducted the amount (booking was online) but they never sent the PNR or the flight ticket at all.I called them some 32 times all in all,but they always gave me an assurance that it will be send to me soon,but that never happened.The booking was worth Rs3195 and I feel I have lost the money.
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Even I got my booking done for 24 nov with the same fare 3195 from Bangalore to Delhi. No ticket no cofirmation or booking details and no one picks up the calls.
Even I got my tickets booked on Aug 2nd 2010 for Delhi-Cochin-Delhi. Even after following up with them regularly tickets yet to be issued. THE airline PNR number updated against my ticket details are not correct as confirmed from airline website. Customer service executive says everytime that in 30 minutes I will get my ticket but the same is not happening. The customer care number is hard to get - either ringing continuously without anyone responding or someone deliberately disconnecting the phone.

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    306, Namdhari Building, D.B.Gupta Road, Karol Bagh, New Delhi, Delhi, India - 110005
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