[Resolved]  Travelchacha. Com — delay in refunding money of cancelled flight tickets

I had booked through travel chacha on 21 february 2009 for 4 adults from BOM to COK on 8th april 2009 and another ticket for same from COK to BOM on 16th april 2009, which i had to cancel on 4th april 2009 and got 2 mails from you assuring the refund of Rs.10944/- and Rs.10912/- confirming the cancellation. and was asked for a time delay of 25-25 working days !! for the processing of the refunds back to my account.

I had called 3 times regarding the refund in the tollfree number[protected] after the end of the time delaythey have mentioned in mail. each time i was assured that the transaction will be done in 2-3 days and will reflect in my account soon which has never happened!!

i had last called your toll free number[protected] on 23rd may 2009, and came to know that till date nothing is being done to settle the issue.

I had been using travelchacha for my flight bookings i am very much unhappy with the way things are happening and being delt with now.

kindly give your valuable suggestion