[Resolved] Travelepoint — Poor Services | |||
Travelepoint.net online company. company say we provide online Mobile recharge railway ticket airlines ticket and other online bill pay facilities etc. but all comments are false. company not provide Airtel Recharge, so many Airlines are not connected with company. Customer Services are too bad. Fund Transfer Problem, Shopkeeper can't recharge Airtel Mobile, Can't book Air Arabia Airlines Tickets etc services are not provided by company. But on Opening counter company say to shopkeeper we provide all facilities but not true. I say to all Shopkeepers before take Travelepoint counter check all services on other travelepoint counter. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
The customer service management is very bad. No one knows the reply of query asked by the customers. Account section is also not very good. Unnecessary debit of amount from the customers account and there is no reply for the same
In response to your comments, we would like to draw your attention that there are thousands of retailers working well with the company. Hence raising unsubstantiated allegations does not befit anyone especially in service sector/s. It must also be noted that in a B2B business, a lot of policies are governed by primary operators rather than intermediaries like us. We would appreciate if concerned parties show maturity in resolving their issues.
Cost of delivery to masses, taking technology in usable form to IT-illiterate population.
Online Networks are still new concept in India to sale Product and Services such as Online Ticketing, Recharges, Payments etc… Since Com park is one of the early movers in this industry, so you can take benefit of our experience and findings.
kindly visit our website & see what are the services providing by us visit - www.travelepoint.com & then express your feelings.we always welcome new innovative ideas .