Travelocity — Non refund of Cancelled booking

I had booked a ticket and the same was cancelled on time. Despite my repeated reminders to Travelocity I am yet to receive my refund. I am sure the policy of the company is not to refund the money back. I plan to file a complaint against Travelocity for unethical business practice. I would also like to caution consumers against booking their tickets through Travelocity. I know I would face lot of inconvenience in delaing with these thugs but I wont let my money go begging. It would be nice if any of the readers could guide/ help me with filing the case in a consumer court. Also, since Travelocity is based in Gurgaon and I am a resident of Mumbai under which jurisdiction should I file the case.

Plz help and guide

Thanks

S.Barua

a very poor customer response from travelocity.. they must do some thing..

Don't trust travelocity! first time and last time ever used and was told I had to purchase another ticket in order to board plane! Have been unable to resolve Cannot speak to anyone SPEAKING ENGLISH! I am transfered to Indiana every single time I've called with no resolution! Got american express involved they told me they couldn't resolve it either! THEY ARE THIEVES, THET WILL STEAL YOUR MONEY AND HAVE NO ACCOUNTABILTY! STICK TO EXPEDIA!