[Resolved]  True Value Rana Motors(Zen Lxi 2002 -Dl4Cq2117) — VERY BAD SERVICES

Dear Sir,

This is regarding a Car purchased from Rana Motors(Opp to Tis Hazari Court). Dtd 25-02-09, Model no Zen - LXI, Manufacturing year 2002,
When i took it home the very next day i realised that, the Car A.C was not working, then again i went to Rana Motors the next day and showed it to them, then they told me to leave the car for one day for A.C Problem.

Then .AC problem was rectifed, then again next day indicators were not working then again i went to Rana motors and showed it to Mr Keerti he told me there is a problem in the car assembly, then he told to his guy's opened the assembly in front of me to check what's is the problem, then work shop guy told that the assembly will be changed.with out any work the guy (Akash) told me it has to go to the work shop in very Rude manner and then i myself took it to the work shop, he went inside leaving everything opened outside and i was in hurry up, b coz i ve to go to the doctor with my wife for a routine check up for the appointment at 6.pm, but i got delayed and i was in the work shop till 6.00 .

And another workshop guy who was there he fixed up the steering and other things temperorily bcoz i ve to reach at the doctor, then i went inside the True value for to tell them what is this happening and nobody has attended me or my problem properly .

So is this kind of customer SERVICE you guys extend to your customers.

I Never EXPECTED THIS KIND OF SERVICE AND BAD BEHAVIOUR FROM YOU GUYS .

STILL THE WORK IS PENDING...?

Deep Prakash Singh Negi .

Cell no :[protected]