[Resolved] TVC Skyshop / Merlin 123 — DUE TO DEFECTIVE PARTS LEAKAGE | |||
I HAVE PURCHASED TVC SKYPRODUCT MIXTURE MERLIN 123. DEAR SIR, KINDLY LOOK INTO THE MATTER & SEND THE REPLACEMENT ASAP. WHY I SHOULD WAIT MORE THAN 7 TO 8 DAYS TO GET THE REPLACEMENT. PL CONF. On Wed, Mar 16, 2011 at 3:58 PM, nitin shah <[protected]@gmail.com> wrote: THE COMP. NO 619170_167 & CONF FOR REPLACEMENT WITHIN 3 TO 4 DAYS BY COMP. BOOKED YR MR. RAJESH. PL SEND THE MATERIAL WITHOUT ANY DEFECTS & WHICH CAN SATISFY OUR REQUIRMENTS. PL FORWARD THE RECIPEBOOK OF ITEM NO 921 WHICH WAS NOT SEND. PL DO THE NEEDFUL. NITIN SHAH [protected] I AM MAKING COMPLAINTS DAILY FROM MARCH 16,2011 BUT THE CONSUMER CALL CENTER OF THE TVC SKYSHOP CONFIRM THEY WILL REPLACE THE DEFECTIVE PRODUCT. BUT TILL TODAY I HAVE NOT RECD. THE REPLACEMENT OF DEFECTIVE PRODUT. PL DO THE NEEDFUL. THE CO' TEL: 18/[protected] I HAVE MADE THE COMPLAINT TO MR. SAMIR ON MOB. NO:[protected], HE WILL SEE THAT I WILL RECEIVE THE FRESH PRODUCT WITHIN 2/3 DAYS.. - Show quoted text - Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
It would have being a problem for some days, but in my case, the same matter was resolved within the given specified period of time!!!
Reply
Ya about my complaint as well faced the problem before but as per their commitment replacement was made in 10 days.
Hi,
I have a huge problem that i am facing from your organisation.
I Placed an order for a Mixer Grinder (order no OW[protected], but have not received the same till now. Moreover no one is willing to inform where it has reached, infact i was not even informed that my order is getting delayed. On complaining what i have been informed that it would take some more time, but not an exact figure has been quoted as to when it would be delivered.
After such a bad response, I would like to cancel my order, but dont know how as when i call at your center they ask me to wait for the order rather than listen to what the customer is asking for.
Real bad experience, pls look into the matter as now i do not require that product any more and return my money.
Looking forward to hear from you.
+Kamran
[protected]
I have a huge problem that i am facing from your organisation.
I Placed an order for a Mixer Grinder (order no OW[protected], but have not received the same till now. Moreover no one is willing to inform where it has reached, infact i was not even informed that my order is getting delayed. On complaining what i have been informed that it would take some more time, but not an exact figure has been quoted as to when it would be delivered.
After such a bad response, I would like to cancel my order, but dont know how as when i call at your center they ask me to wait for the order rather than listen to what the customer is asking for.
Real bad experience, pls look into the matter as now i do not require that product any more and return my money.
Looking forward to hear from you.
+Kamran
[protected]
Shocked to know that but I am using same product since last 3 months and my merlin 123 is going fine and I am using is in my juicer shop. My business is running fine because of this merlin 123.
Even i am also using the same product Merlin 123 from last 8 months, and it has no problem till date.
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