TVC Skyshop — NOT GIVING MOBILE | |||
I am Mr ARVIND .D. CHHEDA .I had taken mobile from TVC SKYSHOP modle icon g4 on 1/4/11 after taking mobile we had check. But after one week mobile was not working. we had complain to customer care and told to them that all.They are telling replace will be given after 7 days, after 10 days, after 14 days.like this till 2 n a half month past .Mobile was Rs.6500/- . After 2 n a half month they r telling give to service center by currior n mobile will get u after 10 days. 2nd time call them for mobile than they not answering properly. we had told them that we will complain to police. but then also no answer by them properly. So i am requesting to u to take strick action. call on [protected] / [protected] . u call me other wise. Was this information helpful? | |||
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Comments
This is to bring to your kind notice that I purchased this product named Icon-G4 from TVC SKY SHOP LTD on 15th[protected]cash on delivery) with the order no-OC2584192.This phone was not functioning properly at all. So, the customer care people from TVC call centre suggested me to sent this for repairing to the address -TVC Network Ltd, Plot no-A/3, MIDC, Opp. Milton factory, Meera Gaon, Meera Road, East Thane -401104.I sent the product to this address on[protected] which was received by them on[protected].The call center employees advised me to wait for 10 working days and i will get my phone back. But could not get it after 15 working days. So I called them and got the information that my product is still under repairing process and observation. Hence i was asked to wait for 8 more working days. Since then my call and emails to them is continuous with them but no response is coming. Every time I get the same answer that the product is still under observation. Now it has been exactly 110 days that the product is with them.I really want my phone back as it costed me Rs. 6690.00 .These people are neither ready to send my original product nor the replacement.
This is to bring to your kind notice that I purchased this product named Icon-G4 from TVC SKY SHOP LTD on[protected]cash on delivery) with the order no-OC2600631.This phone was not functioning properly at all. So, the customer care people from TVC call centre suggested me to sent this for repairing to the address -TVC Network Ltd, Plot no-A/3, MIDC, Opp. Milton factory, Meera Gaon, Meera Road, East Thane -401104.I sent the product to this address on 6JUNE which was received by them on .The call center employees advised me to wait for 10 working days and i will get my phone back. But could not get it after 15 working days. So I called them and got the information that my product is still under repairing process and observation. Hence i was asked to wait for 8 more working days. Since then my call and emails to them is continuous with them but no response is coming. Every time I get the same answer that the product is still under observation. Now it has been exactly 160 days that the product is with them.I really want my phone back as it costed me Rs. 6640.00These people are neither ready to send my original product not the replacement.
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i con g4 — NOT RECEIVED AFTER THREE MONTH
I PURCHASE ONLINE ICON G4 MOBILE FROM TVC SKYSHOP ON 5/2/2011 AND COST PAID AND ALSO DEDUCTED IN MY ACCOUNT,BUT TILL DATE I DID NOT RECEIVED MOBILE.