[Resolved]  Ultra Motors VeloCITI Electric Scooter — Poor quality and Lower capacity Batteries

I purchased Ultra Motor's Velocity Electric Scooter about one year back. Barely after usage for 4, 000 kms in one year, the Batteries have nearly exhausted. The Company sticker on the top of the Battery says that these are 24 Amp Hours, but the Chinese Manufacturer's Print in the sides says that these are 20 Amp Hour Battery. A set of four numbers new Batteries costs Rs 8, 500.0 !!!. Therefore, the Electric Scooter is uneconomical.
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Aug 14, 2020
Complaint marked as Resolved 
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Further, the mechanical ruggedness of the vehicle compared to the price of Rs. 40000 is very poor. It hardly bears the roughness of Indian roads. And the biggest problem is to keep for charging upto eight hours for full charge of battery. If it is punctured, then a next problem arises, how to open the wheel ? wait for the service man, if he comes within time, then its ok otherwise put your vehicle there and go to your work...how nice is the situation..!!!
hi my name is kuldeep & I am living form HYDERABAD & I take it velociti form vardhaman motors narayanguda HYD & I am seeing your showroom was closed at 10 DAYS so i am in trooble wher i repair my velociti tell me.my mobile no is [protected], [protected].
kindly contact my number[protected]
I Buy a new Velociti electric motor one year back, but the battery exhausted after 5, 000 kms. At the time of purchasing the vechile the battery cost is Rs. 5000. Now the same is Rs 8, 500. It means the cost per km is Rs 1.70 ruppe without electic charging. But the manufacturere has mentioned the cost of driving is only 50 paise/km.
Puchased Ultra Motor Marathon Model on 30.10.2008. The vechicle were working

smoothly. 30.09.2009 Ultra Motor- Marathon suddenly Breakdown. I conduct the dealer in Salem.

They analysed and told Controller of the vechicle were breakdown and also told to me that replace it.

In Salem Dealer, They have no controller at stock so Ordered the company and replaced

with in 10 Days. But Till Now they are not responding me. Every Time I conduct them, they told

Controller Not received from the Company.

In the Same Answer repeated many times. How long I wait to replace ? Ultra Motor is a

Big Growing company in UK. Why the Constumer Support is very less ? I Told to my friends and

relatives the Vechicle were save my money. They are Interesting to purchase. But Now I am not

satisfied your service. How to I recommend this vechicle to purchase ?

So, I request to you replace the controller as soon as possible. I and waited more than 30

Days and Now reported to you.

Give the Direction to Salem SriRam Motors. 325, Nrasothipatty, Bangalore Byepass Road,

Salem 636 004. Ph:[protected]. Replace the Controller Immediately
I also experienced the same i.e. within a drive of 4000 km the batteries exhausted. Further workshops are making fool of customers by saying company batteries are not available so try another make.
In my case I have made a written complaint to ultra motors India two months back. Yet they have not replied they might be busy in designing a good battery for future.
I purchased velocity 2 years back. Only after 4500 km run, batteries exhausted. The vehicle is not suitable for Indian roads. When it punctures, then it is very difficult to get service by a nearer workshop because they do not know how to open the wheel!!! New battery costs high nearly 8.500 Rs. With this experience, how would I like to recommend this vehicle to others? I want to request the company that the main strength of these kind of vehicles is battery, so try to increase the capacity of batteries otherwise people will prefer petrol vehicles.
Hi,
I have purchased Velociti EV two years back. It performed well for the first year and half. The battery lasted for 17 months. After changing the battery I find it difficult its milage has dropped to 20-23 Km/per charge and hardly lasted for six months with gradual decrease in mileage. Right now it gives just 5 kms. I am staying IIT Powai. I could see any dealers for this near by. But could locate a dealer in Nerul, who shows least response to service the vehicle. Really it is too hard to bear the problems with this bike and service. I am ready to sell the bike if any body interested do contact me ([protected]).
sir,
i have purchased this vehicle after considering the environment impact and economy for petrol. But they cheated us like any thing Battery life is not more than 3500 km. dealer never respond positively.
a good Eco friendly two wheeler gives 50 km/litter so 3500 divided by 50 means 70 litter of petrol, it will cost 3500 rs today also. it can go to any km.
One of cheater is Godavari Khani Ultra motor Dealer, In andhara pradesh, Karimnagar dist.
cost of battery according to him is 10000/- rs. it may give 4000km.
Please be aware to purchase Utra Motor Vehicle ..
BB Jha, Andhra Pradesh.
this is written for my neighbor who bought an electric scooter from vijaya motors, from their aluva, ernakulam dealer. He also lost his battery within 1 year and 4000Km. This I heard from many people whom we met at service station, when we went to repair the same. Neither I dont understand about the economy they are saying about, nor their claims about reliability. After all what I think about a vehicle is that they are meant for making our life simple not the manufacturers. Atleast they dont make it a hell otherwise.I also was having a plan of buying an electric vehicle, and dropped it
Dear sir,
I Saumendra Kumar Prusty hav a VELOCITY SCOOTER from ULTRA MOTORS, M/s-Adinath agency, cuttack, Orissa-753001, phone no-[protected], [protected] and i purchesed it on Aug'2009 and our battery is damaged since last 1month and your distributer is continusly playing with me that i wil giv you today, tomorrow etc., and some deplomatic answer was there also and now he did demand from me that you hav to give Rs.6000/- and when i asked him that why then he replaied me that your battery cost was Rs.7000/- and after 8months the free replacement guarenty has gone thats why you have to give 30% of old battery cost as per company rules and now we have changed our battery distributership and currently we deals in EXSIDE batteries so it's cost is Rs.10900/- so after deducting the amount you have to give Rs.3900+Rs.2100=total Rs.6000/- and since last 1month i hav losed my money, time, workorder etc., so how i can manage this much of amount in 10month of purchase.
YA its true ULTRA MOTORS ARE CHEATS!! after putting your trust into them they repay you by not giving spares ..poooooorrrr quality of parts !! The back tyre cant even be removed for puncture repair ... which designed this bloody scooter ..stupid jackass's . i have used this vehicle for 8000k and now it gives a mileage of 30kms which is pathethic as it just been 1.5 yrs and i have taken really good care of my bike! Most of the parts broke which i had to do jugaad and fix .. y ?? coz they dont have the bloody parts!!

People dont go for any electric vehicle it is just a hoax ! no use ! no savings !!! eviorenment friendly ?? wher am i going to dump this scooter ??? maybe i will ship it to UK ! or china its mother country! This is really frustrating .
yes its true, this vehicle is full waste I REQUEST EVERYONE THAT DONT EVER THINK TO BUY THIS VEHICLE' faculty are also very irresponsible.
WORST COMPANY WE DONT EVEN KNOE WHOM SHOULD WE CONTACT NOW, DOWN, DOWN
ya your are right
horrible vehicle.
THE BATTERY DON'T EVEN LAST 1000 KM (THOUSAND ONLY) IN MY CASE.
IT IS GONE IN 4 MONTH FLAT AND THE DEALER IS REFUSING REPLACEMENT STATING THAT
WARRANTY IS FOR 3 MONTHS.

THEY SHOULD BE BANNED FROM SALE BECAUSE OF THIS FALSE ADVERTISEMENT.
ANY ONE WILLING TO JOIN ME TAKING THEM TO COURT.

JKS
I am looking for a mechanic at Chennai's Annanagar, Ambatore or Mogappair area. I am unable to take the vehicle to Ultras dealers since they are located very far. The scooter is unfit for long travels in heavy traffic areas.Please help.
G Subramanian. [protected]. email. [protected]@yahoo.com
I purchased a ULTRA VELOCITY in NOV'09 from BOKARO STEEL CITY..I was promised that all the sevicing will be provided in BOKARO.They also take money for registration .But till date no sevicing done .They are also not able to get registration in jharkhand BEcause they are not authorised to issue form no 21 necessary for registration. MY BREAK WIRE GOT BROKEN last week TILL DATE the shop not found open & dealer not responding on phone


I REQUEST TO ALL OF YOU NOT TO BY ANY PRODUCT O[censored]LTRAMOTORS BCAUSE THEY ARE CHEATING US.
SHIV SHANKAR---[protected]
oh!! that's really disgusting about Ultra motors!
i was planning to own a Marathon electric scooter of the Ultra motors. But after reading these reviews, i dropped down that idea. Thanks a lot for detailing about the performance of this electric scooter.
But hey guys, can you help me in suggesting a good electric scooter other than that o[censored]ltra motors company?

ULTRA VELOCITY — motor

hlo i m tarun live in punjab(jalandhar) i buy velocity scooty in her state jalandhar in aman motors i cn i change the battery cost of 8000 but there will b no response for company. all the showroom was closed in jal and i contact all of them and no responsecontact numbr([protected])

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