[Resolved]  Unicon Securities Pvt Ltd. & Reliance Insurance. — Data leak and Demand for money as processing charges

Address:

Maharashtra

From: Milind Thenge
Mob: [protected]/[protected]
Date: 29/08/2012
To,
Reliance Life Insurance Customer Care Service.
Unicon Securities Pvt. Ltd.,
[
Respected Sir,
[
Sub: Demand for bribe/ransom from your Executive as an official processing charges.
Ref: Shri. Rohit Sharma Mob. No. [protected], [protected],[protected]
Shri. Aakash Mob. [protected]
Shri. Kuldeep Kumar bearing a/c. No. [protected] of H.D.F.C Bank.
Shri. Ritesh bearing a/c. No. [protected] of Axis Bank Dadar Branch.
Shri. Vinay Mob. No. [protected],[protected],

1. That I have taken number of Reliance Life Insurance from your one agent, out of which some of them have been already closed, withdrawn etc,.
[
(A. Shri. Rohit Sharma Mob. No. [protected], [protected],[protected], Shri. Vinay Mob. No. [protected],[protected], Shri. Aakash Mob. [protected], Shri. Kuldeep Kumar bearing a/c. No. [protected] of H.D.F.C Bank, are the employee o[censored]nicon Securities Pvt. Ltd., having address as 33 DLF indl area moti nagar Delhi the said people undertake the work depositing/despatching the prepared cheque in customer account or given address.

B. Shri. Ritesh bearing a/c. No. [protected] of Axis Bank Dadar Branch, is also an executive o[censored]nicon Securities Pvt Ltd., having address as 2 & 3 Floor, A Wing, Vilco Centre Near Garware House, 8 Subhash Road, Vileparle (E) Mumbai 400057.

C. Today also Shri. Rohit Sharma has call upon me and demanded the said amount to be deposited in Shri. Kuldeep Kumar account and informed me that one more additional cheque of Rs. 32,500/- has been prepared and both the cheques will be cleared to your account on payment of the said amount.)

2. On 27/07/2012 I have received mobile call from Shri. Rohit Sharma Mob. No. [protected] stating that one of your Reliance Life Insurance policy taken from your agent has been matured and you are going to get Rs. 38,000/- (Rupees. Thirty Eight Thousand only) for which you have pay our Executive Charges for the sum of Rs. 4,000/- (Rupees. Four Thousand Only) for which you have to deposit the said amount in Axis Bank Dadar Branch on account of Shri. Ritesh and shortly you will receive account details on your cell no.

3. On 27.07.2012 at about 11.53.48 a.m. I received one SMS from Shri. Aakash having Mob. No. [protected] giving details of Shri. Ritesh bearing a/c. No. [protected] of Axis Bank Dadar Branch, accordingly I have deposited the said amount in two installments in the said account number.

4. Again On 01/08/2012 I have received mobile call from Shri. Rohit Sharma Mob. No. [protected] stating that your Reliance Insurance due amount has been raised from Rs. 38,000/- to Rs. 48,000/- for which you have to deposited an additional amount of Rs. 1,500/- in H.D.F.C. Bank on account of Shri. Kuldeep Kumar as our Executive charges and shortly you will receive account details on your cell no.

5. On 01.08.2012 at about 12.46.03 p.m. I received one SMS from Mob. No. [protected] giving details of Shri. Kuldeep Kumar bearing a/c. No. [protected] of H.D.F.C Bank and I refused to do so.

6. On 01.08.2012 at about 02.26.01 p.m. I received one SMS from Shri. Aakash having Mob. No. [protected] as” Sir ab ap ka cansil ho raha hay agr karwana ho to bata do nahe to o wapas ajaega pher mujhe cal mat karna soch kar bata do 10mint me ha ya na lst cal hay”. Again after some time from same Mob. No. at about 02.43.27 p.m. I again received one more SMS stating as “Sorey sir Thek hay may mana kar de raha hu ap ka kanchil karwa de raha hu kyu ke bank me to ap ko dena he padega karwa lo sir nahe paisey fhas jaega ha ya ne”

7. On 02.08.2012 Raksha Bandan day I have deposited the said amount in Shri. Kuldeep Kumar bearing a/c. No. [protected] of H.D.F.C Bank.

8. On 02.08.2012 at about 01.28.47 p.m. I received SMS from Shri. Rohit Sharma Mob. No. [protected] stating that “ Mild Ji aap ka cheq lagva diya h. Aap apna peysa 5pm baje cheq kar lena aap muje sms kar dena.” When the said amount in not credited in my account I again contact the said Shri. Rohit Sharma and again at about 08.17.59 pm, Shri. Rohit Sharma Mob. No. [protected] again sent me a SMS stating that aap ka cheq kilyar ho gaya. Aap nikal sakte h.”

9. Apart from all this again Shri. Rohit Sharma demanding money of Rs. 10,000/- stating that his wife is suffering from Blood Cancer and again and again he is giving me a repeated call and on 13.08.2012 he has requested me not to disclose the said demand of money incident to any body. On repeated requested Shri. Rohit Sharma has given me the Cheque details as Reliance Life Insurance Company, bearing cheque No. 640642 drawn on H.D.F.C. Bank Cannat Plate Bara Khamba Road CT and also assured me on deposited on said amount the cheque will be cleared within an hour.

10. Incidentally, on 13.08.2012 I personally contact on Mob. No. [protected] where I found Senior Executive to whom I narrated the entire incident he assured on 14.08.2012 we all three of them will talk on conference next date i.e. 14.08.2012 and accordingly Mr. Vinay assured me that your cheque has been cleared from my side long back 15 days and Shri. Rohit Sharma has kept on hold and he has not deposited the said cheque with the bank and again the said Mr. Vinay gave me a call [protected] and demanded an amount of Rs. 1,500/- as his charges and directed me to deposited the said amount in the aforesaid Kuldeep Kumar Account and also instructed me unless and until you pay the said amount towards our processing charges your cheque will not be cleared,

11. On 21.08.2012 I again deposited an amount of Rs. 1,500/- by way of cash in name of Shri. Ritesh bearing a/c. No. [protected] of Axis Bank from Lokhandwala Branch. Mr. Vinay assured me that your cheque will be deposited and same will be credited to your account.

12. On 22.08.2012 When I check my balance for the same it was un credited and subsequently I contact on Mr. Vinay mobile No. it was learned that he has already resigned from his job. And one of Mr. Rohit Sharma again started demanding an amount of Rs. 10,000/- for getting the cheque cleared.

13. I am not making this complaint to you with my said deposited amount, but to make you aware that behind your back your executive is demanding money from your potential customer which itself create bad impression on your part, your are such a highly reputed Insurance company in today’s competitive world. I humbly request you to take appropriate steps against those culprits so that your potential customer gets justice.

Thanking you, Yours faithfully,

Milind Thenge.