Reliance Life Insurance Customer Care
Reliance Life Insurance Company (RLIC)
Customer satisfaction rating: 30%
Submit a Complaint
658
COMPLAINTS

Reliance Life Insurance Customer Care

Reliance Life Insurance Company (RLIC)

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Address
9th floor/10th floor, Building No. 2, R-Tech Park, Nirlon Compound, Next to Hub Mall, Behind I- Flex building, Goregaon, (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
75
down
34

Fax:
Fax:
+91 22 3000 2222  

Description
Reliance Life Insurance Company (RLIC) is amongst the leading private sector life insurance companies in terms of new business premium with a market share of 5% of the private sector life insurance industry. The company has over 7 million policy holders with a strong distribution network of close to 1,230 branches with over 124,000 agents as of March 31, 2013. Reliance Life offers life insurance products targeted at individuals and groups, catering to four distinct segments: protection, children, retirement and investment plans.

Additional info

Registered Address:

H Block, 1st floor, Dhirubhai Ambani Knowledge City, Navi Mumbai (New Mumbai), India 400710


Customer satisfaction rating
30%
Complaints
658
Pending
157
Resolved
159
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So far so good - The company responded to our notifications and is working on resolving complaints.

Reliance Life Insurance related photos (61)

Reliance Life Insurance Complaints & Reviews

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Reliance Life Insurance — payment receipt and updation of policy

 Sunilnannuri on Jun 13, 2019
Dear sir,
I have paid my Reliance Policy No. 19047605 namely Swapna Kukutla for an amount of Rs. 25227/- on 13/06/2018 at 5:00 P. M. (online payment) but I did not received any receipt of payment or any updation/message/mail for the payment. Plz rectify the issue immediately by sending the receipt of payment to my mobile no. [protected] and also to update the same....
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — want my policies to get refunded

 Chetansingh Rajput on May 30, 2019
I paid rs. 24650 policy no.50988005 and rs. 25000 application no. D5271349
In reliance life insurance company till last date 20/12/2014.
And now due to bad financial conditions, i am unable to pay further policies. Therefore, i want my money to be refunded to me. Hence, i contacted to customer care of reliance insurance company. They said that i cannot get my all money refunded back. Therefore, i complain that i want my money refunded back....
Complaint comments  Read comments Complaint category Health & Life Insurance

Reliance Life Insurance — reliance nippon. life insurance money back plan.

 vsvijaysai on May 29, 2019
I purchased reliance nippon life insurance policy[protected] before 5 years and paid 5 premium as well, at the time purchase this policy, agent told me if we surrender this policy before 5 premium paid they will deduct surrender value. But after 5 years there will be not any deduction at the time of surrender,
Due to some financial requirement today i contacted with one of reliance executive regarding surrender value they told me i will get only 50% of total premium paid.
I am totally upset, what to do....
Complaint comments  Read comments [3]Complaint category Insurance

Reliance Life Insurance — policy/contract 51596748

 Navneet Paliwal on May 16, 2019
My policy completed 5 years on april 11, 2019. It’s may 16 today and i am yet to receive my full payment without deducting any tds as i am nri and on february 05, 2019 i had provided all the documentation regarding my kyc, nri status, fatca, form 10f and trc (Tax residency certificate). As per dtaa rules between usa and india, full payment should be made if trc and other information is provided. Repeated complaints via email has not helped. I called their toll free service and they just disconnected my without helping. Please help. Desperate....
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — noc not given

 chetan vohra on May 10, 2019
Dear team

Kindly issue me ic form because i have applied a job in max life insurance and they told me your agency code is expired but not terminated. Kindly terminated my code in irda portal. Please issue me ic form asap either my carrier will be destroyed. I have already pay rs.2000/- for noc at reliace nippon life insurance hoshiarpur office

Agency code[protected]
Licence no. - 5802744
Pan no. - ajqpv5500p
Name. - chetan vohra
Mobile no -[protected]...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — activate uan no. [Resolved]

 Deepjammuwala on May 10, 2019
Submit a complaint
Sir/madam,
I did work with reliance life insurance jammu in 2010date. I have pf number mhban 48439but i have no uanno. Please give me uan number and also how to get the pf amount, please give the information. My cell no [protected] and also my mail id - - [email protected]

Thanking you sir,

With regards,
Kuldeep singh...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — surrender amount not coming

 [email protected] on May 9, 2019
Dear sir
I can surendr my police in 24.04.2019 that should mention 10 working day amount is credit in my acount but after 15 dayes comer but amount is not credit... What its ur service, policy no 52460649
[protected]
Suresh kumar sahudear suresh kumar sahu, please pay your premium on policy no 52460649 to ensure that your long-term benefits continue. Pay online at http://nmc.sg/e2UOFk rnlic....
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — full and final settlement not done

 [email protected] on May 7, 2019
Dear sir/madam

Myself meenu singh resign my services as lpo from reliance nippon life insurance company mathura branch on 26 september 2018. But unfortunately, my full and final settlement is not done to till date. Many times i have mailed on reliance ada. But no responce got. I request you to consider my case as priority basis on the past long time when i resigned my services.

My details are

Meenu singh
Sap code 70302594
M. No [protected]
Reliance nippon life insurance branch mathura
Utter pradesh.
Thanks and regards....
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — reliance advisor code cancellation [Resolved]

 Kirit Thakor on May 4, 2019
I am kiritsinh ranchhodji thakor. I am working life insurance comp ltd from since 8 months.

One of the sales manager applied for another code in reliance life insurance comp ltd.

Details :- company - reliance life insurance comp ltd

Code no is 22313293

Applied date[protected]

Renewal date-policy no. Tf940863

I am not renewal the code i don't interest

Now my problem is from government job. He is asking the reliance code is cancellation certificate.

Please help me.

Thanking...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — regarding- wrong name in policy [Resolved]

 arunbablu on Apr 27, 2019
Sir, my name in policy no[protected] is wrongly printed by your side, in stead of all the documents submitted by me. The name in policy should be "ARUN KUMAR" but is misprinted as ARUN. Therefore I request you to kindly do the needful to correct my name. l have already submitted my KYC documents at the time of issuing policy. I have visited at branch office and the branch official present at that time asked me to submit the KYC documents again. Sir, why should i have to submit the KYC DOCUMENTS again this is the mistake done by your side....
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — benefits not paid to disabled cancer patient

 Matrix bad company on Mar 30, 2019
Matrix company that handles your benefit payment will not pay my monthly long term disability payments. Due to my disability i have cancer all leukemia.. They are stating to everyone that they overpaid us or that we owe them money... This is a straight out lie.. They are stating that someday we may get additional benefits from social security. If we were to get those benefits in the future, then would owe those benefits to them and if we owe them future award money then they have the right to stop benefits now even though we have three letters from m social security saying we are not going to be...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — reliance nippon life money back [Resolved]

 sdlitu on Mar 14, 2019
Please cancel my policy and return my money of ₹15200.
I may go to police for forcefully doing these things.
A whatsapp business number
[protected] gives policy bond dated 6th march 2019, some screenshots attached below. Showing policy can be cancelled within 15dsys. If policy is real they are delaying to deliver the policy to forcefully continue.

Policy holder name: suryakanta das
Life insured name: archana mohanty.

Contract no: 53427410
Client id no: 69960398
Receipt no: py270389

1st one girl at bigbazar,...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — policy surrendered on feb 28, 2019 but money not received till march 09, 2019 [Resolved]

 Parmil Kumar on Mar 9, 2019
I have surrendered my policy no. 17672117 completing all required formalities on feb 28, 2019. I was told that at max it will take five working days to get the money in account. But today 10 days have lapsed (8 working days) but still the amount to be received in my account.
This was a totally unexpected unprofessional working on the part of concerned department....
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — salary and full and final settlement not credited

 Akhil T James on Mar 7, 2019
Sir
I resigned from the reliance nippon life insurance ltd on 11-jan-2019. still my full and final settlement and experience letter not got, i checked in the weblink that every time shows that under process, and i sent mail to [email protected] But no response sir please looking into this matter...
Emp code:70309329
Kerala
Ernakulam...
Complaint comments  Read comments [2]Complaint category Employers

Reliance Life Insurance — premium paid receipt for the year 2019.

 vdbhende on Mar 7, 2019
Dear sir,

I have paid my insurance premium of rs.15, 000/- through online payment on 06/03/2019 against my policy no.11732087, but till date
I have not received premium paid receipt and also updated in my account.

I request u to kindly send the receipt immediately for claiming u/s 80c and also update the same in m y account.

Thanking u.

Regards,
Vijay d. Bhende...
Complaint comments  Read comments [2]Complaint category Tax Services

Reliance Life Insurance — complaints of forgery by reliance insurance agents.

 Saleendran on Mar 2, 2019
I am dr. P. T. Saleendran, working in abroad from 2013 and i had health and wealth policy for more than 15 years. By december 2017 two people (Mr. G. Samaresan and mr. Sakeer ali) introducing themselves as the branch managers of reliance nippon life insurance company limited, no.965, 2nd floor, harita center, sony world building, avinashi road, lakshmi mills, coimbatore 641 037, contacted by wife at my home and said that the policy plan - health and wealth policy is about to close and requested to change over to a new policy plan - reliance easy care fixed benefit plan – single. My wife who is...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — guaranteed money back

 sunnydurga on Feb 28, 2019
Hi,

This is regarding policy number[protected]

I have been initially contacted by reliance insurance branch regarding a special offer that if i subscribe for money back policy then medical and educational policy will be offer free.

Because of this i got interested in the policy and went to the branch of reliance in kharkhana secundrabad and registered for the policy.

Regarding policy documents they told that ill receive by courier. But till now (1.5 years) i have only received the main policy documents that is money back policy and when...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — farji insurance [Resolved]

 #prem on Feb 25, 2019
Mera insurance dhokhe se kiya gaya hai a bat mujhe bond milane par pata chala mere insurance me mera signature duplicate hai aur mere namnee bhi galat hai mere mobile number galat hai mere wife ka name galat mera insurance bilkul dhoke se kiya gaya hai mai agent ke khilaf karwayi aur apna balance returne chahiye
Reliance insurance company ke agent ka name sager pandey hai...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — unethical business practices adopted by company [Resolved]

 harishgaur2016 on Feb 11, 2019
Have a serious complaint against the reliance life insurance company engaged in unethical business practices. Reliance life insurance company has appointed fraud insurance agents in various branches of their outlets, from where their insurance agents gives false and misleading information about reliance life insurance products. They trap people by luring them to take reliance life insurance policy to a bigger amount in the motto of earning high incentives and when people get aware of that they are being cheated and ask refund of their policy premium, reliance life insurance company executives make...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — fraud company lier agents

 gv4j on Jan 25, 2019
It is a FRAUD company. Please DON'T INVEST A SINGLE PENNY in any of their policies. Please read very carefully.

Their agents are blatant liars. They will come to your home and lie on your face in the broad daylight. Looks like Reliance has invested huge sums in their training on how to lie to the customer with such great confidence.

Customer service is a joke. They keep sending you the same email. Their customer service representative doesn't know anything about their policies.

All in all, this is a sham business. They will tell you a very attractive...
Complaint comments  Read comments [3]Complaint category Insurance

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