Reliance Life Insurance Customer Care
Reliance Life Insurance Company (RLIC)
Customer satisfaction rating: 28%
Submit a Complaint
624
COMPLAINTS

Reliance Life Insurance Customer Care

Reliance Life Insurance Company (RLIC)

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Address
9th floor/10th floor, Building No. 2, R-Tech Park, Nirlon Compound, Next to Hub Mall, Behind I- Flex building, Goregaon, (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
64
down
25

Fax:
Fax:
+91 22 3000 2222  

Description
Reliance Life Insurance Company (RLIC) is amongst the leading private sector life insurance companies in terms of new business premium with a market share of 5% of the private sector life insurance industry. The company has over 7 million policy holders with a strong distribution network of close to 1,230 branches with over 124,000 agents as of March 31, 2013. Reliance Life offers life insurance products targeted at individuals and groups, catering to four distinct segments: protection, children, retirement and investment plans.

Additional info
Registered Address:

H Block, 1st floor, Dhirubhai Ambani Knowledge City, Navi Mumbai (New Mumbai), India 400710

Customer satisfaction rating
28%
Complaints
624
Pending
159
Resolved
135
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So far so good - The company responded to our notifications and is working on resolving complaints.

Reliance Life Insurance related photos (55)

Reliance Life Insurance Complaints & Reviews

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Reliance Life Insurance — mis sell of policy by agent

 Anand 19Roy on Sep 21, 2018
Forwarded message —
From: amitva sharma/rli/customer care
To: anandkumar roy
Sent: friday, september 7, 2018, 12:51:04 pm gmt+5:30
Subject: fw: refund of premium amount in fraudulently sold policis

Dear mr. Anand kumar roy,

Thank you for being a part of the reliance nippon life family.

We wish to inform you that your policy document and duly signed proposal form have been dispatched to your mailing address as per the following details:

Policy number

Dispatch date

Courier name
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — urgently looking for relieving/experience letter (sandeep sahoo) (sap code-70096304) [Resolved]

 babubeauty on Sep 10, 2018
Could you please assist me in getting my relieving/experience letter. I joined reliance life in the year august 2011 until january 2012. Appreciate if you could help me in any manner you can or guide me with the process and to the right point of contact. I am still struggling to get this letter.

Name-sandeep sahoo
(Sap code[protected]
Work location - bhubaneswar
Reporting manager-sarada kanta pattanaik.

Regards
Sandeep sahoo
Contact-[protected], [protected]...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — death claim for policy number:52289711

 Nikhil Konda on Sep 9, 2018
Dear sir/madam,
This is to inform you that my father konda nagaraju took the reliance life insurance policy in 2015. He paid premium for two times i. E., july, 2015 and feb, 2016.in last year 2017, customer care people from reliance life insurance called to my father through mobile and they said to pay the premium amount. I and my father asked them for branch address to pay the premium amount but customer care people neither told us the branch address nor to pay online. Instead we looked many places in our locality for reliance life insurance branch to pay the premium amount but we did not...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — not able to get receipt for premium paid.

 ajayn24 on Aug 29, 2018
I have made the premium online for policy number 52734054 today ( 29/08/2018). My bank statement shows the money is paid to you.

When I went to the web site www.reliancenipponlife.com and logged into my acciount to generate the receipt, I was not able to generate to do so for the same.
The message displayed was "No records found".
When I have made online payment it should reflect immediately since the payment has been done instantly.
Please look into the matter and issue the Receipt.

Regards

Ajay Narayan Nerurkar

Client...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — mis selling of policy no. 53143697

 vijaynagar on Aug 24, 2018
My name is vijay kumar:

Iwhen i recieved call from executive, he told me, if i can give rs. 50000/- for three year then i can take 227000/- after three year..

But both number are got switch off [protected] (Deepak relience), [protected] (Rohit relience)

Dear sir they told wrong thing that can give me 227000/- after 3 year.

I believed on soft word.

Now i visited kirti nagar-branch, they ignore me told me you can go any where..

I pay this money to get help of 227000/- for my sister marriage after 3-4 years as executive...
Complaint comments  Read comments [2]Complaint category Insurance

Reliance Life Insurance — I need premium payment receipt [Resolved]

 Arumuga Karthikeyan on Aug 17, 2018
Dear sir, i paid a sum of rs.9889/- towards my premium to policy number. 50294118 on 11.08.2018 through sbi atm debit card. Please provide me the receipt to my email address alagarkarthi@gmail.com thank you. Contact no. [protected]. Immediately i need payment receipt. Other wise please tell how to download payment receipt. My policy account no rajapalayam branch...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — removal of pan from irda website [Resolved]

 sonu keshri on Aug 16, 2018
Removal of pan number from ida portal
Removal of pan number from ida portal.
Kindly remove my pan number from your portal. I am sonu keshri licence no 20194091 with reliance life insurance company. I am not going to continue agency with reliance life insurance company. My pannumber is bllpk5702n. My email keshris142@gmail.com. My mobile no is [protected] /[protected]
Kindly remove my pan and do the needful.
Thanking you....
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — pf withdrawal [Resolved]

 syamjreddy on Aug 9, 2018
To
Manager
Employee provident fund
Mumbai, india.

Dear sir
I have applied for pf withdrawal thorough reliance life insurance, nellore branch on 18/02/2010.
After some days the pf applied papers returned due to some signatures missing. Again i have sent
Papers by signing.

Can u pls check whether the amount prepared or not or want to know the status of my pf. Please revert me with details.

Details of my pf :
Name of employer: reliance life insurance co. Ltd.
Pf account no: mh/48439/9842
Sap...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — I am complaining about my policy premium [Resolved]

 aokdubey1984 on Jul 30, 2018
Dear sir/mam
on 23/07/2018 i pay my premium for 03 policies due to some reason premium of 01 policy no[protected] is not credited in my account.
when i share this matter to bank they told me that it is not our problem they gives me a merchant transaction no-([protected]) and told that kindly contact to your merchant for payment settlement.
kindly resolve the matter as soon as possible.
Clint I.d[protected]
Policy no[protected]
Date of payment-23.07.2018
Premium amount-7391
Type of transaction-State bank of India online...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — surrendered / withdrawn of nippon reliance life policy [Resolved]

 NarayanChMondal on Jul 13, 2018
I was trying to surrendered my reliance Nipon life insurance policy vide No 50779264 from last 3 years, i have already paid Rs. 45000/- in 03 yearly installment but still after several phone calls and email contact cited issue not redressed by the company.

please help, i am a marginal income holder and that premium portion is very hard for me

Narayan Ch Mondal
Port Blair...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — regarding cancellation of reliance insurance policy no. 52561619 [Resolved]

 azmat880 on Jul 2, 2018
With reference to above subject, I have complained earlier regarding
Cancellation of the said policy, also I have submitted original policy bond paper on 28.9.2016 in your Hadapsar Pune branch on the basis of SMS received from you. Still I have not received the amount paid by me. The policy was done for installation of tower, but it was false. I cannot continue this policy, because I do not have this much income to continue this policy. I have not paid the premium amount due to insufficient fund.
I kindly request you to look into the matter and release payment at the earliest....
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — demanding money for issuing noc

 Rajinikanth Nandanaboina on Jun 26, 2018
Dear sir / madam
This is rajinikanth nandanaboina i worked as advisor in reliance life insurance i join on 1st april 2015 and my agency code 21841878 my pan - auppn8084j. After one year i left my job as an agent now i got an opportunity from hdfc as an agent. They asked me for noc from the previous insurer when i reached them they told to submit an application for noc i submitted to them. Now they are demanding money for issuing my noc is their any rule for paying money for noc to the insurer. Please take this complaint and please issue my noc....
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — fraud agent [Resolved]

 Gaurav1616 on Jun 25, 2018
I received a call from Reliance executive and he introduced "Reliance Nippon" policy, he told me that I will be getting 15% cashback and all the extra charges that I will pay for converting my 51k premium into emi. But now he is not answering my call. When I called company helpline number, they said that they will look into my matter but even they didn't replied, they even didn't gave me the agent id of that person....
Complaint comments  Read comments [2]Complaint category Health & Life Insurance

Reliance Life Insurance — loan against policy [Resolved]

 dipparmar on Jun 14, 2018
Reliance life insurance what is going on. Are you playing some kind of games with me. Few days back i received a call from[protected] a lady. She was so polite & she heard each & every details of my concern very carefully after couple of days i received another call from same number & they approved my case & ready to refund my investment amount. Very next day i received a call from another number[protected] & she said they cant refund me my amount.. How can this possible... Why reliance is playing with me.. I want each & every answer from company about this. When it is very clear from the...
Complaint comments  Read comments [2]Complaint category Insurance

Reliance Life Insurance — unable to death claim (policy no 51632674 and 51619520) [Resolved]

 Rubal Computer on Jun 13, 2018
Dear sir/mam,
Being a customer i am not happy my husband mr. Sat pal was expired 30 oct 2016. They join your reliance life insurance company on may 07, 2014 as per your agent faith they know how to convince people it was all in a hurry we didn't even look policy so deeply we just trusted them what they said, at first look for he also it was a good deal so we take it.
Now your company said that my husband was suffring from diabetes mellitus since 10 yrs, answers is incorrect, so what was the my fault. Is your company agent fault we will pay a huge amount. Other companies birla sun...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — reliance nippon money back plan [Resolved]

 Tapan10 on Jun 12, 2018
Have purchased a reliance nippon moneyback policy in march 2018. I have been in contact with a person named mr. Kamal claiming to be holding a managerial position at reliance department.
He advised me to purchase the money back plan and also promised to provide a health insurance plan, which reliance is offering as complimentary with the money back plan and for a limited period of time.
I purchased the money back plan and have the documents available with me now but i have still not received any information/ documents related to the health insurance plan. I was also promised to be...
Complaint comments  Read comments [2]Complaint category Insurance

Reliance Life Insurance — requesting for policy statement [Resolved]

 Saravananrajamanickam on May 15, 2018
Dear sir/Madam,
I am Saravanan R from Trichy. I have visited your branch for many times.I want to get my Annual policy statement for the year[protected] for certain concerns.I have already given my Mail address.Please check my account and send my Last Annual Year[protected] statement for the following policy numbers,
10012519
10012523
10289333
I also need the annual statement of my wife`s policy Mrs.S Pitchaiammal for the policy number 11167693.
Let me attach my mail address here for your easy concern.
Please send my requested statements to...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — closure of policy not done and missguided us. [Resolved]

 Badhai on Apr 28, 2018
I purchased a policy no[protected] in the name of mrs. Sunita gupta client id[protected]. Within 15 days i requested shri shailesh gole manager at o. P road baroda for surrender of the policy. He assured me that it will surrender after 15 days after taking approval of higher authorities. On[protected] i submitted the policy and freelook cancellation request form to m. Sweta shah at o. P. Road baroda center of reliance nippon life insurance. She didn't gave receipt or acknowledgment and misguided me. On that day shri gole also misbehaved and shouted like as i am a culprit. After sometime this policy...
Complaint comments  Read comments [2]Complaint category Insurance

Reliance Life Insurance — online reliance nippon insurance against loan... [Resolved]

 vinujamner12 on Apr 21, 2018
Puja sharma call me offer to take reliance insurance against loan provied by 4.5 % intrest rate. I paid premium
15675/- than loan sanction letter received
But before loan disburse paid some amts refund with loan. I was 40000/- paid but loan amts cannot disbursed. Again call to paid some amts otherwise before paid amts not refund again i was paid some amts.. Totally i was no chance to reverse i paid near about total 264410/- paid between 7/12/2017 to 21/4/2017...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — for matured policy 19944051 [Resolved]

 Shwetashu4322 on Apr 16, 2018
Policy matured on 21.3.18 they send maturity benefit by cheque on present address which is wrong. Not as per my policy paper address. They don't inform me by email. My registered no is closed. After call on 11.4.18 they demanded my whole profs that is id proof address proof pay out form but till 16.4.18 they couldn't resend my maturity benefit. They demanded the same document again. Which i send them on 11.3.18. And they reacted also on 11.3.18 as sending cheque again but today 16.4.18 they refused to get any attention about 11.3.18 documents. Please help me
3.18...
Complaint comments  Read comments Complaint category Insurance

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