Reliance Life Insurance Customer Care
Reliance Life Insurance Company (RLIC)
Customer satisfaction rating: 24%
Submit a Complaint
624
COMPLAINTS

Reliance Life Insurance Customer Care

Reliance Life Insurance Company (RLIC)

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Address
9th floor/10th floor, Building No. 2, R-Tech Park, Nirlon Compound, Next to Hub Mall, Behind I- Flex building, Goregaon, (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
54
down
21

Fax:
Fax:
+91 22 3000 2222  

Description
Reliance Life Insurance Company (RLIC) is amongst the leading private sector life insurance companies in terms of new business premium with a market share of 5% of the private sector life insurance industry. The company has over 7 million policy holders with a strong distribution network of close to 1,230 branches with over 124,000 agents as of March 31, 2013. Reliance Life offers life insurance products targeted at individuals and groups, catering to four distinct segments: protection, children, retirement and investment plans.

Additional info
Registered Address:

H Block, 1st floor, Dhirubhai Ambani Knowledge City, Navi Mumbai (New Mumbai), India 400710

Customer satisfaction rating
24%
Complaints
624
Pending
169
Resolved
110
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So far so good - The company responded to our notifications and is working on resolving complaints.

Reliance Life Insurance related photos (53)

Reliance Life Insurance Complaints & Reviews

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Reliance Life Insurance — for matured policy 19944051

 Shwetashu4322 on Apr 16, 2018
Policy matured on 21.3.18 they send maturity benefit by cheque on present address which is wrong. Not as per my policy paper address. They don't inform me by email. My registered no is closed. After call on 11.4.18 they demanded my whole profs that is id proof address proof pay out form but till 16.4.18 they couldn't resend my maturity benefit. They demanded the same document again. Which i send them on 11.3.18. And they reacted also on 11.3.18 as sending cheque again but today 16.4.18 they refused to get any attention about 11.3.18 documents. Please help me
3.18...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — customer care employees abusive works on calls

 Rekha Gujjari on Apr 9, 2018
Hi
this is my complaint against Reliance Life Insurance Customer care employee called today 09th April from +91 [protected], offering insurance on my Airtel mobile #, which i was not interested and i asked her did i said i'm interested but she says first lesion to my offer do not interrupt me and when i said i'm not interested to lesion she started abusing me with in local language when i raised my voice she started all bad works and she cut my phone.

i called her back and some other lady spoke to me and she said what did she said when i'm explaining to her she just dropped...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — sub:-complaint and depressed for my policy renewal amount-10352801

 Mandeep Parihar on Apr 5, 2018
Dear sir,

This is to keep you informed that i, mr. Manjit singh holding policy no.[protected] is really depressed with the service of reliance life insurance.

In the month of nov 2017 i was supposed to goto out of station so i ensured that none of my emis should be pending. My policy number[protected] was supposed to be paid on 29/12/2017, so i went to the office to pay my renewal payment on 17/11/2017. I re-confirmed the agent my renewal amount which was rs.13760 as per her (Ms. Pravin kaur). I paid the entire amount in cash and it was accepted (Receiving receipt...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — current status of my plan- connect 2 life gold plan

 pranavsingh on Apr 5, 2018
Dear sir,
I have taken the plan as subjected above. The details are as follows-
Policy name - as subjected above
Policy holder-pranav singh
Date of birth - 08/09/1970
Policy no[protected]
Client id[protected]
Policy period-30.10.2006-30.10.2021
Policy premium-13636/- per annual

As of now i don't remember how much annual premium paid by me and what is the last premium which i have paid. So i request u please tell me the current status of my police. If police has been lapse then what can i do next. What is the process of surrender.
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — annuity payment problem

 Vinodruparel on Apr 3, 2018
More than 6 months correspondance, through letter, email, toll free and personal visit at br. Problem not solved. Many landline phone not attend, inspite more than 7 calls. Policy no:52740633. The fault by company, they are not setwrite annuity problems and an excess rs.5554/- adjust, without informng myself, thought i agree to repay an excess amount minus quarterly annuity of rs.1892.75....
Complaint comments  Read comments Complaint category Unauthorized charges

Reliance Life Insurance — for renewal receipt

 ravishankar chauhan on Mar 29, 2018
I had paid my renewal charges n i can"t got renewal receipt so i want to my renewal receipt as soon as possible because its very urgent.
Because there are some my important work is left because of my renewal receipt of my policy i requested u sir please send me my policy renewal policy on my email.

My mobile no is [protected]

[protected]

Thank you sir,
Email id : ravishankarchauhan921@gmail.com...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — salary not provided to your employee

 raja jyrwa on Mar 29, 2018
With due respect to the authority of reliance nippon life insurance.
Coming to the point i am a policy holder of your company and the story is that the employee of your company are facing to get the salary for three months now.
So how can the company assure the customer that we will get our money on time.
So as the consumer of this company i would like to withdraw my insurance as you people are not worth to be trusted.
When you cant provide any good facility to your own employee then you people wont even be able to help us...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — fake information provided by brokers

 Nancy2904 on Mar 28, 2018
I have taken reliance nippon life insurance from agent. Agent provided all fake information. He said that of you pay online you will receive cashback of 8000, but 1year has passed and i didn't got that cashback. The contact number provided by broker is also fake. It remains switch off.in my brochure broker name is mentioned as north india finservepvt ltd and code is 21364762. I request to the company to please take severe actions against fake brokers. So that innocent customers dont get cheated. He also provided certain wrong information regarding the policy...
Complaint comments  Read comments [2]Complaint category Health & Life Insurance

Reliance Life Insurance — payment receipt june 2017 and uptodate policy statement till date very urgent

 Anurakt williamson on Mar 27, 2018
Very urgent

Attention

Dear sir madam

Attention:reliance nippon life

Very urgent
Please help

Sub: kindly send me the payment receipt of june 2017, today and uptodate policy statement or in 24 hours through email or currier post for submission of my tds[protected]

‘reliance life insurance guaranteed money back plan’
Mr. Anurakt williamson
Client id life assured : 86189853
Contract no: 51028535
Dob: 1st june 1967

As my premium is deposited to your company...
Complaint comments  Read comments Complaint category Education

Reliance Life Insurance — cheating with senior citizen a heart patient

 Ankit5121984 on Mar 24, 2018
Complaint against mr pratik ka patel, city name - anand vidhyanagar. This is the man who cheat with my father while i am not here at india he come to my father and give one policy of yearly 50000payment and then after some times he come agen and convines my father for uonther policy so on the way my father ask him that my frist police install ment still going own so how come i take uonther one so mr pratik replays that i manage all don't wary. So my father take uonther policy. It's n it finished yet agen when he come for third time and agen age he convines my father for 3rd policy so we show that...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — premium paid receipt required

 Girijesh Kumar Sharma on Mar 22, 2018
Dear sir,

My reliance policy no. 10992872/26.09.2007,
Please arrange to provide premium paid certificate for a. Y. 2017-18 & receipt of paid premiums.

Please also send the premium receipt of my next premium which will be paid on 28.03.2018 by hdfc automatically.

Name of insurer poonam sharma
Name of proposer girijesh kumar sharma
Mobile no. [protected]
Mail id girijesh_sharma@rediffmail.com &
Poonam. Gsharma@rediffmail.com...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — payment not withdraw and receive but show withdraw by dd [Resolved]

 Merajansari968 on Mar 12, 2018
मैंने 2008 में रिलायंस इंसुरेंस के माध्यम से 20000 रुपए 3 बार जमा किए थे। जो कि 5 बार जमा करना था। लेकिन 3 बार के बाद किसी कारण मै जमा नहीं कर पाया। और मेरा इंसुरंस बाद हो गया। फिर हम अपना पैसा निकालने के लिए रिलायंस के ऑफिस गए।। वहां जाने के बाद...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — dual transaction of premium dedicated policy no.19746818 [Resolved]

 Pkumar Pkumar on Mar 6, 2018
Dear sir
My policy no. is 19746818 and my name is neelam devi. i have deposited premium today 6/3/2018 at 6:38 pm and i have deposited one premium but transaction is done twice time.
(1) SBI Txn no.[protected] at 6:38 pm.on 6/3/18 amount 17859.
(2)SBI Txn no.[protected] at 6:42 pm on 6/3/18 amount 17859.
I request you refund of any one transaction amount 17859 in my account no. [protected] SBI
Hoping for a quick responce.
Thank you....
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — not received amount yet, my policy 11521644 is matured [Resolved]

 Roo Soozer on Mar 4, 2018
Hello team

I have not received the matured amount yet for policy #11521644. Could you please look into this, as i have already submitted all the necessary docs over the email, which you have acknowledged as well but yet no transfer done.

Just for your information it is matured on 26th of feb 2018

Policy # 11521644
Phone - [protected]
Girish sajwan
Add - noida...
Complaint comments  Read comments [3]Complaint category Insurance

Reliance Life Insurance — refund of 354=00 deducted by abhyudaya coop. bank due to raising wrong ecs mandate on 29-12-2017. [Resolved]

 mlbanik on Mar 2, 2018
Ref-policy no[protected]R. L. I. Money multiplier plan).

My ecs stands on axis bank, new panvel branch but rel. Life wrongfully raised ecs mandate on 29th dec'17 on abhyudaya coop. Bank, new panvel branch and axis bank, new panvel branch, both banks. Since my abhyudaya bank was not having sufficient balance, bank deducted rs.354=00 though my ecs stands with axis bank only and dec'17 ecs cleared by axis bank.
So kindly refund or adjust rs.354=00 immediately.

M. L. Banik
Mob-[protected]/[protected]....
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — paid premium receipt [Resolved]

 girinikhil on Feb 28, 2018
Dear sir,

I have paid my insurance premium of rs.20, 000/- through online payment on 24/11/2017 against my policy no.15603654, 15604949 but till date
I have not received premium paid receipt and also updated in my account.

I request u to kindly send the receipt immediately for claiming u/s 80c and also update the same in m y account.

Thanking u.

Regards,

K. Giribabu

Mobile no.[protected]...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — need provident fund update of my previous employer [Resolved]

 NIKHILvarma24 on Feb 11, 2018
Hello; please note my pf details of reliance life employment; am unable to track. Kindly help. I have not got the same transferred to my uan.
My current uan is[protected]. I was employed with reliance life between june 2018 to sept 2014. My current employment is with aviva life insurance.
Sap id of reliance is 70045055. My pf num was mh/48439/30134...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — receipt for premium paid and updation [Resolved]

 soory78 on Feb 7, 2018
I have paid my insurance premium of rs.14840/- through online payment on 11/12/2017 against my policy no.52305105, but till date
I have not received premium paid receipt and also updated in my account.

I request u to kindly send the receipt immediately to my mail for claiming u/s 80c and also update the same in m y account.

Email : suresh. Tallamapuram@gmail.com...
Complaint comments  Read comments Complaint category Government Organizations

Reliance Life Insurance — receipt for premium paid [Resolved]

 Raturiajay84 on Feb 4, 2018
Receipt for premium paid and updatation

Dear sir,

I have paid my insurance premium of rs.40, 000/- through online payment on 28/08/2017 against my policy no. 52337640, but till date
I have not received premium paid receipt and also updated in my account.

I request u to kindly send the receipt immediately for claiming u/s 80c and also update the same in my account.

Thanking u.

Regards,

Ajay raturi
Policy no. 52337640
Mobile no.[protected]...
Complaint comments  Read comments [2]Complaint category Insurance

Reliance Life Insurance — policy got lapsed and not refunding paid premium [Resolved]

 jdpatel4 on Jan 31, 2018
The policy was opened in 2010 and only one premium was paid. Now the status shows its been lapsed and i can't get the first premium amount back. The amount is not small its 50k. If second premium is not paid you should cancelled the policy and refund the first premium. You can charge penalty on the amount but its not like we can't get the paid amount back. Policy number is 18246104...
Complaint comments  Read comments [2]Complaint category Health & Life Insurance

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