Reliance Life Insurance Customer Care
Reliance Life Insurance Company (RLIC)
Customer satisfaction rating: 15%
Submit a Complaint
551
COMPLAINTS

Reliance Life Insurance Customer Care

Reliance Life Insurance Company (RLIC)

TwitterFacebook
Address
9th floor/10th floor, Building No. 2, R-Tech Park, Nirlon Compound, Next to Hub Mall, Behind I- Flex building, Goregaon, (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 3000 2222

Description
Reliance Life Insurance Company (RLIC) is amongst the leading private sector life insurance companies in terms of new business premium with a market share of 5% of the private sector life insurance industry. The company has over 7 million policy holders with a strong distribution network of close to 1,230 branches with over 124,000 agents as of March 31, 2013. Reliance Life offers life insurance products targeted at individuals and groups, catering to four distinct segments: protection, children, retirement and investment plans.

Additional info
Registered Address:

H Block, 1st floor, Dhirubhai Ambani Knowledge City, Navi Mumbai (New Mumbai), India 400710

Customer satisfaction rating
15%
Complaints
551
Pending
206
Resolved
39
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Reliance Life Insurance related photos (47)

Complaints with pictures are more trusted and informative    View all

Reliance Life Insurance Customer Care related pictures (47)

Reliance Life Insurance Complaints & Reviews

Sort by:

Reliance Life Insurance — Pan no. Fxwps9373a de attachment

 Kalyan Dass Chugh on Apr 28, 2017
Res. Sir
My name is jaswant singh s/o sri om prakash
Licence no. Amp10412517 pan no. Fxwps9373a, agent id - utu160215liampamp096, urn ampi2701150157

D. O. B 16 may 1988 plz typ - individual

Plz de atteched my pan frome relianece life insurance co. Ltd
I sent reqest to branch & head office 18/04/2017 by speed post no. Ev727485678in plz take need full action

Jaswant singh 9917460767...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — Double benefit of the principal amount at maturity.

 AshokBC on Apr 20, 2017
20 April 2017

The Authority
Reliance Life Insurance Co. Ltd.

Subject : Completion of 5years of breaking the promise and request to refund double benefit of the principal amount at maturity as committed earlier.

Ref. : Application No.: D2862180, Policy No.: 50014290, Receipt No.: 9090516B Contract No.: 50014290, Client ID: 82937734, Date: 31st March 2012
Agent/Broker Code: 21190548, Agent/Broker Name: A B Capital

Dear Sir:

In the context of the subject matter and reference, I’m furnishing below the total...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — Pf not meet me

 saminaImtiyaz on Apr 5, 2017
I sended my pf documents for pf at reliance pf office at new address of reliance head office but not credit my pf in my account and not meet any massage aur mail communication from reliance life insurance Please help me for my pf I tried to company pf office contect number daily but no pick up my phone and no one give answer I followed all my best try
thank you so much
My contact no 0799699694...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — Surrender of policy

 sriniu on Mar 31, 2017
I took the reliance life policy No 51555055 and 51555065 in march 2014, later i went for cancellation but they dint took. Asked me to Waite till march 2017 (Because it has 3-years lock in period) for surrender but now they are not accepting my policy and not paying my premium amount. Please surrender the this policy and pay the amount. Policy No 51555055 and 51555065. It is enclosed....
Complaint comments  Read comments Complaint category Business & Finances

Reliance Life Insurance — Receipt Transaction ID 6846442

 Tekchandthakur on Mar 23, 2017
Dear Sir,

I have paid my insurance premium of rs.10, 000/- through online payment on 21/03/2017 against my policy no.18740064, but till date I have not received premium paid receipt and also updated in my account.

I request u to kindly send the receipt immediately for claiming u/s 80c and also update the same in m y account.

Thanking u.

Regards,

Tek Chand
Policy no.18740064
Mobile no.9914845250...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — Receipt for premium paid statement [Resolved]

 Rupendralanjewar on Mar 23, 2017
Dear sir,

I have paid my insurance premium of total rs.16224/- through monthly ECS payment on against my policy no. 19863246, but till date
I have not received premium paid receipt and also updated in my account.

I request u to kindly send the receipt immediately for claiming u/s 80c and also update the same in m y account.

Thanking u.

Regards,
Rupendra Lanjewar
Mob No. - 9109118468...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — Fraud with me

 bhadreshvora on Mar 18, 2017
Dear sir, I would certainly request to take up my point to the higher authorities’ and have been trapped by the fake call offering 0% Loan against Reliance Life Insurance Policy. I was offered Rs.70, 00, 000 against a Reliance Life policy. Initially I got a call from Mr. ANKIT MISHAR (+919136550091) (Sales executive of Reliance capital in 518) He is the fraud initiator. He changed his Cell no. trice. Last one is active these days. I got a MSG from him on 18th DECMBER'2015 stating that I am offered 0% loan if I purchase reliance Life Insurance Policy. I was in bad need of funds He asked me to take...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — DOB, wrong updated by reliance in Policy No. 52605182 [Resolved]

 Radheshyambhavsar on Mar 17, 2017
Dear Sir,
As per welcome kit DOB is not matched with original form and submitted documents .
Complaints large / mails since Dec'2016 to customer care and HOD of reliance and also policy provider / sales manager office INDORE MP .
We are not getting any positive response from Reliance Insurance Company and not oblige the company, s representative for own mistake .Daily forcefully call from Indore office for payment of next premium.
I have contact personally to Mr. Aditya Kushwaha (Policy sales officer) and Mr. Sourin Patel Area sales mgr. but no action sofar.
'rlifecustomerservice',...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — Surrender of two policy nos. 51436442 & 51436386 [Resolved]

 sudershan gupta on Mar 3, 2017
Sir We surrender two policies number mention above on date 23/1/2017.
we received a letter on 31/1/17 that surrender value is not payable with heading that Our policies are Group Saving Linked Plan. But our policies are under Reliance's Guaranteed Money Back Plan. We approached again to Noida Branch
and asked us to apply for review the case & we applied the same on date 10/2/2017. Now Mr. Dhiraj Goel ( Senior Territory Manger ) who suggested us at that time asked us to contact Customer care on date 3/3/2017 . To contact customer care that replied, we are busy will contact after some...
Complaint comments  Read comments Complaint category Health & Life Insurance

Reliance Life Insurance — Insurance Investment [Resolved]

 tarunsheth on Feb 18, 2017
Dear Sir

I had taken 2 single premium Life insurance policies, but the agent wrongly tick marked and it was registered as regular term policy.

Well after this the co. failed to send me premium notes and notices, but one fine day on my inquiry after 3 years they said that the policy is closed and after that before I ask for the refund, they transferred funds in our bank accounts with our consent or official procedure laid by them.

They failed in thiir services but cheated me too....
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — Receipt steel not found [Resolved]

 Sanjay Sharma Laskar on Feb 12, 2017
Dear sir,

I have paid my insurance premium of rs.5340/- through online payment on 10/02/2010 against my policy no.18263501, but till date
I have not received premium paid receipt and also updated in my account.

I request u to kindly send the receipt in my email id (jayantasharmalaskar7@gmail.com) immediately for claiming u/s 80c and also update the same in m y account.

Thanking u....
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — Receipt for premium paid and updatation

 vishwaskad9641 on Feb 10, 2017
Dear sir,

I have paid my insurance premium of rs.29958.99/- through online payment on 28/01/2017 against my policy no.94842768, but till date
I have not received premium paid receipt and also updated in my account.

I request u to kindly send the receipt immediately for claiming u/s 80c and also update the same in m y account.

Thanking u.

Regards,...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — Not received premium paid receipt [Resolved]

 Rajeev patairiya on Feb 8, 2017
Dear sir,

I have paid my insurance premium of rs.12, 500/- through online payment against my policy no.13747969, but till date, I have not received premium paid receipt and also updated in my account.

I request u to kindly send the receipt immediately for claiming u/s 80c and also update the same in m y account.

Thanking u.

Regards,

Rajeev kumar Patairiya
477 mashia ganj sipri bazar Jhansi U.P.-284003
Policy no. 13747969
rajeevpatairiya@gmail.com
rajeevpatairiya@rediffmail.com
Mobile...
Complaint comments  Read comments [2]Complaint category Government Organizations

Reliance Life Insurance — Mis-sale of Insurance policy

 Santoshjad78 on Feb 7, 2017
Hi Sir/Ma'am,

This is regarding the Reliance policy no.52487357.Mentioned details below-

POLICY DETAILS :

1. RELIANCE LIFE INSURANCE POLICY NO - 52487357
Client ID - 94209723
Premium - 49, 156/-
Agent / Broker code - 22082175
Agent / Broker Name - Catalyst Insurance broker Pvt. Ltd.

I was informed that if I take this policy I will get a loan on it of Rs.700000, After few days of taking this policy the agent confused me and said that there was some problem in the policy terms giving some random reasons that the...
Complaint comments  Read comments [2]Complaint category Insurance

Reliance Life Insurance — Fraud policies sold

 Azad hisar on Feb 7, 2017
This to Inform you that the company agents had done nos of policies of mine with large number of mis-commitments to me .

The all from the year 2013 i received the call from the person with Designation Named – Rahul Choudhary, Amit Shukla from Mobile No – 7836098165 said calling from the financial department that the Govt. has launched the new scheme in which you will get the Grand Hyundai i-20 in diesel in where you have to pay some of the investments in the insurance company which will be refundable when you will get the your Hyundai i-20 firstly I was surprised and ask him...
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Life Insurance — Reliance's Guaranteed Money Back Plan Policy No. 51499765 Client ID 87422877 [Resolved]

 yashwant bhardwaj on Feb 1, 2017
I have paid Rs. 35, 000/= as 1st annual premium as Reliance's Guaranteed Money Back Plan Policy No. 51499765 Client ID 87422877 vide receipt NO. 5926373C dated on 27th February, 2014. my financial position is very critical now so I could not afford the premium. Now I want to surrender the above policy. The policy have been completed 3 year locking period. In this regard I have already been applied in written to company but the payment is not yet been released in my favour...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — Premium paid receipt not received [Resolved]

 Aftab Ali Khan on Jan 27, 2017
I have paid premium for my Reliance Life Insurance policy no 52064017 for Rs 25658 through online payment on 25-01-2017.I have received a receipt showing only transaction id. It has neither client name nor policy number. Now the problem is how do I show it in my ITR documents.I had also submitted my mobile number and email id in Rampur office on the time of starting the policy and also once again in their Kashipur office to link my policy.I several times tried to create my user id for further communications. But no result.They have not entered my mobile number and email id in their records.Kindly...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — Receipt for premium paid and updatated

 U.Somachari on Jan 21, 2017
Dear sir,
I have paid my insurence premium Rs: 25469-00. Through online payment on 21-01-2017 againsty pplicy No 52003267 buttill date I have not receive premium paid receipt and also updated in my account.
I request u to kindly send the receipt immediately for claoming u/s 80c and also update the same in my account .
Thanking you
U.Somachari,
Policy No. 52003267,
Ph.No.9490063301...
Complaint comments  Read comments Complaint category Insurance

Reliance Life Insurance — Cancellation of policy and refunds

 Sanjeev Sachan on Jan 19, 2017
My name is sanjeev sachan and my father have a policy named reliance's super endowment plan and the client id is 77753070 .we are not able to continue this policy .so we want to cancel this policy and refund the money.i meet the branch manager of kanpur branch but he is not give me any answer for this and beahave very rudely.plz help me for it and tell the way how can i cancel this and get refund....
Complaint comments  Read comments [1]Complaint category Health & Life Insurance

Reliance Life Insurance — Want to cancel my policy [Resolved]

 Remember on Jan 7, 2017
My name is santosh kumar shaw my policy number is 52376435 taken policy on 21st September 2016 with half yearly premium of Rs 16000 won't be able to continue due to some financial problems i am not able to continue the policy anymore i have just paid one half yearly premium after that could not able to pay further premiums please help me with proper and fast solution am in a need of money right now please please please help me out...
Complaint comments  Read comments Complaint category Insurance

Recently Discussed

(19 minutes ago)
Maulik Zalavadia
Fraud Complaint Registered
(20 minutes ago)
Bizzway Consultancy Services
Fraud Franchise Provider
(23 minutes ago)
Ibibo Group / Goibibo
Refundable ticket - High cancellation charges
(30 minutes ago)
Andhrabank
An aspirants future depends on your faster grievance redressal
(35 minutes ago)
HDFC Bank
HDFC Credit Card---Against Card No.4854992000797263

Featured Complaints

www.bdomains.com