Reliance Life Insurance
Reliance Life Insurance Company (RLIC)
Customer satisfaction rating: 78%
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738
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Reliance Life Insurance Customer Care

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Address
9th floor/10th floor, Building No. 2, R-Tech Park, Nirlon Compound, Next to Hub Mall, Behind I- Flex building, Goregaon, (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
88
down
40

Fax:
Fax:
+91 22 3000 2222  

Description
Reliance Life Insurance Company (RLIC) is amongst the leading private sector life insurance companies in terms of new business premium with a market share of 5% of the private sector life insurance industry. The company has over 7 million policy holders with a strong distribution network of close to 1,230 branches with over 124,000 agents as of March 31, 2013. Reliance Life offers life insurance products targeted at individuals and groups, catering to four distinct segments: protection, children, retirement and investment plans.

Additional info

Registered Address:

H Block, 1st floor, Dhirubhai Ambani Knowledge City, Navi Mumbai (New Mumbai), India 400710


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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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78%
Complaints
738
Pending
0
Resolved
567
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Reliance Life Insurance Complaints & Reviews

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This Complaint is regarding to the Reliance Nippon Guranteed money back plan purchased from fraud employee from companybr...
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Dear Sir/Madam,

Company has Accepted my Resgnation but not Issuing the relieving letter, Employee code 70600495,...
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My father purchased a life insurance in 2010 "reliance super market return term 10 plan (regular). My sister is nominee in this policy. My father was expired in 2011 and now the policy refund or total sum is not given to my sister. I would like to know why even all papers were submitted to C-Scheme, Jaipur office where my sister went. The employees were not helping and they asking unnecessary signs and documents. Is this company really "RELIANCE" ? Please contact me if any of reliance insurance employees reading my complaint, I will provide full policy details.
Sep 28, 2021
Complaint marked as Resolved 
The total sum of amount is refunded to my sister. But this was happened only after filling complaint, why ?? If a business run by customer's complaints than they dont have good ethics so please take care of your other customers. Thank you for support and help. Regards, Shweta
Sep 18, 2021

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Reliance Life Insurance customer support has been notified about the posted complaint.
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Sep 21, 2021
Reliance Life Insurance Customer Care's response
Hi Shweta, your concern is our priority! To serve you better, we request you to kindly email us at rnlife.[protected]@relianceada.com along with your policy number and contact details. Our service team will be glad to assist you.
Regards,
Reliance Nippon Life Insurance Team
Please contact me on my email id: [protected]@gmail.com
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    I Shyam Sundar Kumar, applied for surrender of the policy on 24.06.2021, whose nearest branch is in Nawada district (BIHAR) / any receipt was given to me from there.He told me that in 15 days your amount will go to your account / but I have not received any amount till now. When contact is made on the phone, the talk is postponed by speaking for ten days, 15 days.
    Jul 09, 2021

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      The website is not working since 2 days
      It says the website has moved.
      How can i pay the premium online.
      Very frustrsting.
      Jul 04, 2021

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        The above two mentioned people reached me on phone explaining about the life insurance plan, i said i dont have enough br...
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        I was contacted by one of your employees, Mansi Goel, EMP ID MG11423 (as told by her),
        on 25th Jan 2021 for selling...
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        I was frauded by some fraud agents who are using the name of a Government body i.e. GBIC/ECOI.

        Please don't...
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        My name is Priyadharsini R, ex employee of Reliance life insurance co. Ltd in coimbatore region. My reliance life insurance employee code is[protected] CDA channel as a CDA manager on[protected], but I'm not received my reliving letter, kindly give my reliving letter for me asap

        Kindly process and do the on urgent basis.
        Thanks,
        Priyadharsini R,
        [protected],
        priyadharsini.[protected]@gmail.com
        Mar 23, 2021

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        Reliance Life Insurance customer support has been notified about the posted complaint.
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          This Complaint is regarding to the Reliance Nippon Guranteed money back plan purchased from fraud agent, MR.North India Finserve...
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          It is very shameful that a big insurance company's employees and agents can fraud consumers by collecting premiums for bogus...
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          I am Surjeet Upadhyay, in the month of July 2019 I got a call from executive Rohit Sharma([protected]) who confirmed me that...
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          False promises made by the agent .
          Made a policy under the pretext of lending .
          Mar 04, 2021

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            I am Susila policy number[protected], I want to update my bank details to my reliance policy. I have tried multiple ways but...
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            Following policy which was sold to me fraudulently:

            Company: Reliance Life Insurance Co. Ltd
            Policy No.: 50305696
            Date of Commencement: 9th Aug 2012
            Premium paid: Rs.35590/-

            Thanks and regards

            Vivek Joshi
            [protected]
            Jan 29, 2021

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            Reliance Life Insurance customer support has been notified about the posted complaint.
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              I had purchased a policy from relaince Nippon through their agent named Pratik Devadiga (contact no. [protected]).The payment was made by me for a amount of Rs 52250 through a cheque and I have the bank statement for the same.Few months after the checque clearance I received a message from relaince saying "Your Cheque No. *********of Rs 52250 towards RNLIC Policy No. 53759718 has not cleared because of Receipt Cancellation @ HO . You can pay online on reliancenipponlife.com or visit Reliance Nippon Life branch. T&C apply".The agent is saying go to the bank and bank says since the cheque is cleared we are further not responsible.The agent is taking no responsibility and is repetitively asking for bank passbook data which I don't wish to provide him as I have already provided the necessary data.I have not received any amount back if the checque was not cleared.I will further file a case against the agent and the company if my money is not received.
              Jan 14, 2021

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                After lots of follow up of Reliance agent was purchased a saving plan (Policy No.[protected] from Reliance Nippon Life Insurance...
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                I fraud happen with me through your one of the agent advisor Mr North India Finserve Pvt ltd firm. They called me and told me that they are calling from General Body of Insurance Council, ( GBIC) pretext, last year. I had a, ongoing issue with my Insurance policy & they asked the details & claimed that Future Generali can help & can retrieve all my money from an insurance firm. But for this I need to opt for a new Reliance Nippon Policy
                Please look into it.
                Dec 29, 2020

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                  Hi,

                  On the 13th of October I was paying for my father policy through my account through Gpay to the link sent...
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