[Resolved] Union Bank Of India — Bad Consumer Behaviour and Negligence of Work

[Resolved] Union Bank Of India — Bad Consumer Behaviour and Negligence of Work

A Anubhav Agarwal from Gurgaon, Haryana

Sir, I am having a Savings Bank account with Union Bank of India, here at Lucknow's Indira Nagar branch. By my mistake I entered wrong password while using Internet Banking facility provided by bank, which resulted in blockage of my ID. Concerning the reactivation of the same ID I visited the branch for 7-8 times and also submitted my greivance online on the site of the bank and that too for 3 times. After my second grievance lodged, I received a call for the some female executive addresing from Regional Office and she requesed me to visit the branch once more and I told her that I don't want to visit the brach anymore due to misbehaviour of the staff there, but then also I visited the branch and the person authorised Named Ms/Mrs. Poonam Singh misbehaved and even refused that some written request was ever made by me and was handed over to her. After this I again lodged an online greivance telling them about the whole thing happened to him and again I got a complaint no. but couldn't get any solution for the same purpose. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

lajimol

from Ottappalam, Kerala

Dear sir

Today I have contacted UNION BANK OF INDIA COYALMANNAM branch for enquiring about getting home loan from bank, but your branch manager does not resoponded any of my question regarding home loan applicacation process.He simply asked to produce salary certificate and land documents.However I have only wanted to know about the rate of interst terms and coditions and repayment procedures.He never mind it.I have already an account with your bank having number [protected] and I am remiting Rs 10000 every month under the scheme of your UNION MONTHLY PLUS., It clearly revealed my repayment capacity However your baranch mangers attitude is not positive. I hope you will take appropriate necessary acation but I dont expecet your home loan it will available from other institutions I only challenge your fundamental business principles.