[Resolved]  Union Bank Of India — Duplicate note withdrawn from ATM.

Address:

Ranchi, Jharkhand

I would like to inform you that on 22.01.13, I withdrawn an amount of Rs.20000.00 vide record no.5171 from your ATM ID no.NRAN[protected] which is located at Hindalco,Muri (Ranchi) factory premises. I have been provided 40 notes of rupees 500 and out of which 1(one) notes of rupees 500 is duplicate and the same has been informed to the security personal and also informed the Union bank Muri Branch,they are asked me to submit a application.I submitted the same on 23.01.2013 but now the bank says that he can't do anything. As per my knowledge ATMs are meant for withdrawing money on urgent/emergency basis and if such incidents happens then how can we rely on this system. I request you to please let me know how to replace this duplicate notes.