Strangely enough, the excitement of withdrawing cash from my newly opened salary linked savings account with UBI came to its dead end. Even after receiving the password and ATM International Debit Card, the card was declared as INVALID the fateful moment when I inserted it in the ATM machine. Reason? Best known to the good people to bank with because when I tried to contact the customer service 24-hour helpline, it turned out to be busy for 24 hours. Quite possible, so many complainants in a row, I guessed. I am keeping my fingers crossed as to what will happen to the credited money in my salary account. UBI is showing early signs of me approaching the bank branch and getting the transaction done. Even that will not be possible I suppose as I do not have the passbook and cheque book issued yet. How do I react to this? Grievance complaint was also forwarded through the bank's website, still no response. I have even started doubting 'phishing' of the bank's website itself. God, lots of doubts creeping my mind for not getting access to my hard-earned money. My goodness! What a fake people to bank with. Was this information helpful? | 
We have lost our Card and we tried calling 24 hrs customer care service and every time it was busy.and other no it says invalid ... we lost card on sunday evening and mon being 26th jan (republic day) we could'nt do anything as we were out of town. our only hope was 24hr customer service but tht also of no use..
how can a bank be so irresposible when we hv consecutive 2 days ofholiday with none of customer care service working