[Resolved]  Upbhokta Suvidha Kendra — incorrect gprs charges

Website:

www.ideacellular.com/

Hi, gireesh Kaushik this side My idea mobile no is [protected]. my service activated from 1-AUg-2013.. and i got Bill 0n 13 th .. the amount is 1930 ...According to my plan 500 min, 300 msgs and 512 mb 2g data is free. but in the bill u didnt consider all this thing.... i talked to your customer care people . she told me u didnt got all benefits of you plan because your bill generate date is 12th of the month......than who will be inform me that i will not got all benifts of your plan..and second thing if you people know about my service start date ten why u people are generating my bill on 12th??? they people didn't inform me earlier even customer care persons call me twice as a welcome call Please please improve your service .. i am facing so many problem from...even from last 25 days i m just mailing you people for different complaints and calling to customer care but you people have not solution ??????? Worst service