valuemart — PRODUCTS NOT YET DEPATCHED | |
I had placed two orders bearing numbers 6331 dated 27.11.2008 and order number 6395 dated 03.12.2008. The following products are still pending from them. 1. Hand Mixer 2. Cutlery set 3. flask and mug set 4. Handheld massager 5. Impact Drill Machine 6. Electric Kettle 7. Mini Sewing Machine 8. Mini Chopper 9. Wireless headphone 10.Electric Steam Iron 11.Blender Grinder 12.Nokia Bluetooth 13. Pocket Survival Kit The following defective items were returned back to you and also the replacement for that is pending 1. Wireless Home Security System 2. Reading light 3. Floor Sweeper 4. handy Vaccum Cleaner. 5. Shaver I have made several calls to them but no response. Even I have sent so many emails but did not get any response from them. Now all the numbers does not exists which are no the catalouge. They are simply the cheaters. My amount of more than Rs.20000 has already been debited from my Credit card. I am really in problem what to do. Please suggest me further. Lets others also who are the suffere file the complaint in Crime Branch. Hope to hear from you all soon. Was this information helpful? | |
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valuemart — Not providing promised aftersales service
I HAD PURCHASED AN ELECTRIC FAN HEATER FROM VALUEMART BASED ON OFFER ON MY CREDIT CARD. WE HAD BEEN PROMISED 3 MONTHS ON SITE WARRANTY. I HAD GONE TO THE COMPANY TO PURCHASE THE PRODUCT.HOWEVER, THE PRODUCT IS DEFECTIVE AND THE COMPANY NOW REFUSES TO REPLACE, SAYING THAT THOUGH WE HAVE ON SITE SERVICE, THE ENGINEERS DON'T HAVE TIME TO COME TO YOUR PLACE TO REPLACE / CORRECT THE PROBLEM. I AM SURE THAT EVEN IF I GO THERE MY PROBLEM SHALL BE DISREGARDED.